Raley's Reviews | Glassdoor

Raley's Reviews

Updated August 17, 2017
84 reviews

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3.0
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Raley's President & CEO Michael Teel
Michael Teel
26 Ratings

84 Employee Reviews

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Pros
  • You get good benefits for health care (in 19 reviews)

  • Customer service comes naturally if your staff is like a family and generally support one another (in 16 reviews)

Cons
  • Courtesy clerks are frequently handed the tasks no one else wants to do (ie (in 11 reviews)

  • As with all customer service jobs, there are times where customers are hyper demanding or interpret your words wrongly (which lands you in hot water) (in 9 reviews)

More Pros and Cons

  1. "Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in Reno, NV
    Former Employee - Clerk in Reno, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Raley's full-time (More than 3 years)

    Pros

    Discount on food, Always moving, Fast Paced Environment.

    Cons

    Absolute corruption in the people who ran the store. HR never took claims seriously. Management was able to do whatever they wanted without being held liable for their actions.

    Advice to Management

    Take people seriously when there are harassment claims. Especially teens who worked here.


  2. "Senior Clerk"

    StarStarStarStarStar
    Former Employee - Senior Clerk in Rohnert Park, CA
    Former Employee - Senior Clerk in Rohnert Park, CA

    Pros

    Friendly coworkers made it a really fun place to work at for almost ten years! I really appreciated my time there!

    Cons

    Not enough hours to make it a career job, while I liked working there, it wasn't something I could do my entire life.

    Advice to Management

    Listen to your ground level employees more.

  3. "No Mo Journeymanship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Raley's full-time

    Pros

    As a journeyman -- wage was good.

    Cons

    "Two tiered" pay system, same job but for most its half the pay per hour. No more retirement plan separate from 401k.


  4. Helpful (4)

    "More than what meets the eye"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sacramento, CA
    Current Employee - Anonymous Employee in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Raley's full-time (More than 10 years)

    Pros

    Employee Discount, flexible hours, commute

    Cons

    Concensus among employees is that their "FAMILY" mantra is a fascade. Employees do not feel safe in their job, idea of opening up 5-6 stores in the next 2 years when we've only done 1 in about 10 seems fairly aggressive, which may explain the inexplicable amount of layoffs recently that they call "restructuring"

    Advice to Management

    Listen to your staff, there's are reasons why our Manager/Supervisor annual reviews are so poor


  5. "Times are changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floater Pharmacist in Sacramento, CA
    Current Employee - Floater Pharmacist in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Raley's part-time (More than 10 years)

    Pros

    Staff know what they are doing. There is Union support. Pretty easy to get a day off. Stores are clean.

    Cons

    Management currently struggling. New computer software not all it's cracked up to be. Under-staffing. Hard to get emergency back up coverage when someone calls off sick.

    Advice to Management

    Open your ears and listen to staff. We can help. Approximately 500 employees can offer sound advise to many challenges facing retail pharmacy.


  6. Helpful (1)

    "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Raley's full-time

    Pros

    On site gym with showers.

    Cons

    Lots of talk about family, doesn't really translate across all aspects of the business


  7. "Okay for college job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli Clerk in Sacramento, CA
    Current Employee - Deli Clerk in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Raley's part-time (More than 8 years)

    Pros

    Benefits
    Fast to move up
    Flexible with schedules
    Easy interviews and training
    Vacation up to 5 weeks if you have worked there long enough

    Cons

    Management will not tell other employees what they are doing wrong. No feed back. Sometimes managers will make non managerial positions do managers job.

  8. "All purpose clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Raley's full-time (More than a year)

    Pros

    40 hours a week, always overtime.

    Cons

    no room for advancement in company.


  9. Helpful (1)

    "Courtesy clerk, pharmaceutical clerk, & corporate office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Courtesy Clerk- Main Office Staff in Sacramento, CA
    Former Employee - Courtesy Clerk- Main Office Staff in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Raley's full-time (More than 10 years)

    Pros

    Flexible schedule, great co-workers at store level, advancement opportunities

    Cons

    Horrible management
    Inconsistencies in objectives
    Poor & ineffective internal strategies


  10. "OK place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Produce Clerk in Santa Rosa, CA
    Former Employee - Produce Clerk in Santa Rosa, CA
    Recommends
    Positive Outlook

    I worked at Raley's full-time (More than a year)

    Pros

    The friends I made while working in the produce department were excellent. The teamwork and communication were great as well.

    Cons

    There was a noticeable lack of direction from management.


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