Raley's Reviews | Glassdoor

Raley's Reviews

Updated June 22, 2017
57 reviews

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5.0
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Raley's President & CEO Michael Teel
Michael Teel
37 Ratings

57 Employee Reviews

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Pros
  • You get good benefits for health care (in 19 reviews)

  • Customer service comes naturally if your staff is like a family and generally support one another (in 15 reviews)

Cons
  • Courtesy clerks are frequently handed the tasks no one else wants to do (ie (in 11 reviews)

  • As with all customer service jobs, there are times where customers are hyper demanding or interpret your words wrongly (which lands you in hot water) (in 9 reviews)

More Pros and Cons

  1. "Raley's treats the employee like family members. Love it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consumer Insight Analyst in West Sacramento, CA
    Current Employee - Consumer Insight Analyst in West Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Raley's full-time (Less than a year)

    Pros

    1. Good work-life balance
    2. Great marketing team, HR and higher management

    Cons

    So far, everything is so good.

    Advice to Management

    Keep doing perfect and prepare for the battle from Whole Amazon.


  2. "Beyond Impressed!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in West Sacramento, CA
    Current Employee - Talent Acquisition Specialist in West Sacramento, CA
    Recommends
    Approves of CEO

    Pros

    Compensation, extremely friendly and helpful people, growing company, remodel coming soon, incentive opportunity, employees have worked here 15+ years (low turnover), employee engagement.

    When the SVP of HR called me prior to my start date I knew I had made a great decision joining the Raley's team.

    Cons

    No Cons thus far. Loving it!

  3. "Store Team Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Folsom, CA
    Current Employee - Anonymous Employee in Folsom, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Raley's (More than 10 years)

    Pros

    Family atmosphere, solid leadership with awesome values. Have worked for other companies who are not close in delivering on their value statement.

    Cons

    tough to compete as a regional retailer


  4. "Once Again a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in West Sacramento, CA
    Current Employee - Senior Engineer in West Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Raley's full-time

    Pros

    - For the most part flexible scheduling
    - Typically you work independently and collaboratively free from being micromanaged
    - decent salary, ok medical/retirement benefits
    - good managers for the most part

    Cons

    - slow to implement change
    - cubicles and carpet are falling apart, poor work conditions. However company is promising complete interior remodel. but project continues to be delayed.
    - In order to get decent medical premiums you have to participate in a healthcare rewards program
    - Some technology/software is updated often, however a lot of major business critical technology/software is way beyond dated and becomes increasingly difficult to manage. Management doesn't seem to mind the risk.

    Advice to Management

    - Keep up good work with employee surveys and acceptance of feedback from those surveys
    - Continue to push for change in working conditions and allow employees to balance personal and work life
    - Strive to get ahead of the technology curve, and do more do diligence on vetting technology/software with business requirements rather than selecting software/technology based on here say or based on one persons opinion on how well it worked at their previous job.


  5. "It's great being a part of the Raley's family!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in West Sacramento, CA
    Current Employee - Executive Assistant in West Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Raley's (Less than a year)

    Pros

    The Raley's team lives up to their family values and culture.... throughout the entire company. Everyone is supportive of each other, and willing to help out whenever needed. I've never been in such a strong, collaborative work environment with so many talented people. They encourage team members to grow, and help out along the way. I can't say enough about this fantastic organization. People often ask me, "Is this place for real?" Why yes, yes it is.

    Cons

    I have not experienced any.

    Advice to Management

    Keep up the good work! Inspiring, engaging, innovative & supportive.


  6. "Undisclosed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Sacramento, CA
    Current Employee - Anonymous Employee in West Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. They are employee centric and care about the welfare of their employees. Great vision.

    Cons

    Work life balance, allow employees to work from home when necessary

    Advice to Management

    Trust your employees to get the job done, allow flexibility with working from home option for certain needs


  7. Helpful (1)

    "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in West Sacramento, CA
    Current Employee - Team Leader in West Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Raley's (More than 10 years)

    Pros

    I love my job working in Raley's Support Center. I feel like I am making a difference and enjoy supporting our stores. I've worked for other companies, and Raley's benefits are as good or better than most. I love the casual office environment. My ideas are heard and acted upon. I love the focus on health for our team members and customers!

    Cons

    We need to improve our communication methods. It's difficult to communicate information successfully to our team members around the company.

  8. "Awesome Place To Work!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Sacramento, CA
    Current Employee - Anonymous Employee in West Sacramento, CA
    Recommends
    Positive Outlook

    I have been working at Raley's full-time

    Pros

    Excellent Culture - You are treated with Respect and as a Member of the Raley's Family.
    Great Leadership - Leadership are extremely talented and mindful/caring of treating employees with Respect, keeping employees Informed of Strategic direction, decisions, etc., and making employees feel very Valued.
    Strong Retail Company - both from a financial aspect and growth (yes, more stores opening!).

    Cons

    The Performance appraisal process was antiquated...but they have listened and changed the process this year! Great Job!

    Advice to Management

    Keep up the Great Work!


  9. "Great place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Folsom, CA
    Current Employee - Anonymous Employee in Folsom, CA
    Recommends

    I have been working at Raley's (More than 10 years)

    Pros

    Family owned business, with great values

    Cons

    Operates in a very competive market


  10. "Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk in Sacramento, CA
    Current Employee - Clerk in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Raley's (More than a year)

    Pros

    Benefits, flexible schedule, friendly environment

    Cons

    Hours, opportunity for advancement,


Showing 57 of 292 reviews
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