Raley's Reviews | Glassdoor

Raley's Reviews

Updated May 23, 2017
287 reviews

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287 Employee Reviews

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Pros
  • You get good benefits for health care (in 19 reviews)

  • Customer service comes naturally if your staff is like a family and generally support one another (in 15 reviews)

Cons
  • Courtesy clerks are frequently handed the tasks no one else wants to do (ie (in 11 reviews)

  • As with all customer service jobs, there are times where customers are hyper demanding or interpret your words wrongly (which lands you in hot water) (in 9 reviews)

More Pros and Cons

  1. "Courtesy Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Courtesy Clerk in Roseville, CA
    Current Employee - Courtesy Clerk in Roseville, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Raley's part-time (More than a year)

    Pros

    - Employee discounts on mostly all products
    - Great customer experience job
    - Union Support and benefits
    - Great starting pay
    - Great college job
    - Customers are great
    - Fits to your schedule
    - Work/Life balance acceptable

    Cons

    - Management pushes its hardest workers more than others
    - Management changes fairly regularly over time (inconsistent)
    - Promotions to decent positions are rare (Positions that are disliked and/or harder to fill are advertised more)
    - Pay for courtesy clerks is a flat rate
    - Hours are inconsistent
    - Management does not fully inform employees of changes immediately

    Advice to Management

    Be more attentive towards the needs of employees and follow through with the requirements and wants of the workers are as well.


  2. "Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cake Decorator in Incline Village, NV
    Current Employee - Cake Decorator in Incline Village, NV
    Recommends
    Positive Outlook

    I have been working at Raley's part-time (More than 10 years)

    Pros

    Good pay and benefits, plenty of work

    Cons

    30 hour work week with 5 days worked


  3. "Raley's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sacramento, CA
    Current Employee - Anonymous Employee in Sacramento, CA
    Recommends
    Positive Outlook

    I have been working at Raley's full-time (More than 10 years)

    Pros

    Caring leadership, progressive, looking to grow, collaboration encouraged

    Cons

    salaries and hourly wages, opportunity to grow


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Deli and Bakery clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cake Decorator in Suisun City, CA
    Former Employee - Cake Decorator in Suisun City, CA
    Recommends
    Neutral Outlook

    I worked at Raley's part-time

    Pros

    You get a lot of hours and 10% discount and alot if friendly coworkers. Get paid weekly.

    Cons

    They don't care if you are over worked . if you get hurt on the job they try to hide it. They want things done in a unrealistic way and time. Management does the whole favorite game.

    Advice to Management

    Try working in different positions to get a better feel of what your employees go through and find a way to work together.


  6. "Undisclosed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Sacramento, CA
    Current Employee - Anonymous Employee in West Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. They are employee centric and care about the welfare of their employees. Great vision.

    Cons

    Work life balance, allow employees to work from home when necessary

    Advice to Management

    Trust your employees to get the job done, allow flexibility with working from home option for certain needs


  7. Helpful (1)

    "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in West Sacramento, CA
    Current Employee - Team Leader in West Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Raley's (More than 10 years)

    Pros

    I love my job working in Raley's Support Center. I feel like I am making a difference and enjoy supporting our stores. I've worked for other companies, and Raley's benefits are as good or better than most. I love the casual office environment. My ideas are heard and acted upon. I love the focus on health for our team members and customers!

    Cons

    We need to improve our communication methods. It's difficult to communicate information successfully to our team members around the company.


  8. "Awesome Place To Work!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Sacramento, CA
    Current Employee - Anonymous Employee in West Sacramento, CA
    Recommends
    Positive Outlook

    I have been working at Raley's full-time

    Pros

    Excellent Culture - You are treated with Respect and as a Member of the Raley's Family.
    Great Leadership - Leadership are extremely talented and mindful/caring of treating employees with Respect, keeping employees Informed of Strategic direction, decisions, etc., and making employees feel very Valued.
    Strong Retail Company - both from a financial aspect and growth (yes, more stores opening!).

    Cons

    The Performance appraisal process was antiquated...but they have listened and changed the process this year! Great Job!

    Advice to Management

    Keep up the Great Work!


  9. "bagger/clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Modesto, IL
    Former Employee - Anonymous Employee in Modesto, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Raley's part-time (More than a year)

    Pros

    Management worked with school schedule, promote within, good people and pleasant customers, mostly:)

    Cons

    Is a physical job, bummer to have to be outside when it is really cold and wet or really hot.


  10. "Courtesy Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Courtesy Clerk/Bagger in North Auburn, CA
    Current Employee - Courtesy Clerk/Bagger in North Auburn, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Raley's (More than a year)

    Pros

    Raleys overall is a happy place to work. Quality stores attract quality customers. Customer service comes naturally if your staff is like a family and generally support one another

    Cons

    Downsides are typically the same at any other workplace. Sometimes you don't get the hours you want and the scheduling is a bit off. You gotta be really out spoken if you want to get the days you want off

    Advice to Management

    My only complaint is the scheduling. As of now we get our schedules one week at a time. Most other places typically get at least two. It's really difficult to plan a life around that. It would be easier on both end if we got the two weeks notice and a general idea of what shifts/days each employee would prefer off. There would be a lot less she due changes day to day


  11. Helpful (1)

    "Victim of bad management (pharmacy technician) central fill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in West Sacramento, CA
    Former Employee - Pharmacy Technician in West Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Raley's (More than 10 years)

    Pros

    Excellent pay and benefits , you have 8 days of sick pay, coworkers work together, reputable company, you get 10% discount at Raley's /Belair

    Cons

    Work Sunday's, if closing 9:30 pm, if something goes wrong you're there till 10-1:30pm, on some days system down, hardly any raise

    Advice to Management

    Every pharmacy is run by a head pharmacist. Most of them have no management training or skills. This leads to very low moral, high turnover, high workman's comp. claims, and just a negative environment. Labor laws are skirted and company policies are arbitrarily applied. Pharmacies need to be manager by a trained manager, not a pharmacist.


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