Randalls Reviews | Glassdoor

Randalls Reviews

Updated February 20, 2017
102 reviews

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Full-time Part-time

102 Employee Reviews

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Pros
  • Friendly coworkers; great atmosphere; reasonable work times (in 4 reviews)

  • make sure you have great customer service (in 3 reviews)

Cons
  • Low pay - minimum wage, rude customers, lack of appreciation (in 10 reviews)

  • Takes a long time to enjoy the perks of being full time (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Store Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Director in Austin, TX
    Current Employee - Store Director in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Randalls full-time (More than 10 years)

    Pros

    Clean store great service oriented employees

    Cons

    A lot of changes and new upper management that does not know how to best run the company

    Advice to Management

    Have achievable bonus plans "realistic" have a better understanding of what it's like working in the stores


  2. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Scheduled hours that works best for you
    Good training environment
    Good culture
    Great fellow employees

    Cons

    Can't move outside of register
    Can't talk to other employees
    Hard to learn and memorize the plu numbers
    Managers can take awhile to get in contact with you

    Advice to Management

    None


  3. "Decent"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible scheduling and friendly coworkers

    Cons

    Not the greatest management and training


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "caisher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Checker/Cashier in Houston, TX
    Current Employee - Checker/Cashier in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    good pay fluctuate base on worker exp

    Cons

    then move you around to much

    Advice to Management

    buy basket straps or roder pushers


  6. Helpful (1)

    "Getting to know great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Houston, TX
    Current Employee - Pharmacy Technician in Houston, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Randalls full-time (More than 10 years)

    Pros

    work in an air conditioning place

    Cons

    once you reach top pay you're stuck at that FOREVER. NO MATTER HOW GOOD YOU ARE

    Advice to Management

    There's no motivation to give 100% customer service when there's nothing to gain (money wise)


  7. Helpful (1)

    "Front End Checker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Checker/Cashier in Houston, TX
    Current Employee - Checker/Cashier in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Randalls full-time

    Pros

    There since Feb 1998 they have good prices.more esp since1998&rly goodmarkdowns

    Cons

    Summer s here got less hours before school starts wanted to get xtra income

    Advice to Management

    Keep on getting better


  8. Helpful (1)

    "Great Atmosphere and Easy First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A in Austin, TX
    Former Employee - N/A in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Randalls (More than a year)

    Pros

    Great hours , breaks , flexible scheduling , and clean work station and store

    Cons

    Starting pay is not as expected as other grocery stores in the Austin area

    Advice to Management

    Raise Pay for current and future employees


  9. "Good, but not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Houston, TX
    Current Employee - Department Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Randalls full-time (More than 10 years)

    Pros

    Great benefits-pension plan, 401k, discounted purchases. Plus the usual, insurance vacation, personal days. Usually a clean air conditioned environment. Good coworkers.

    Cons

    As older seasoned managers leave(or disappear), they are replaced with new (hired from the outside) people who have little if any experience in the grocery industry, and don't understand that customers come first, and you need trained employees to serve them. If you are missing a skilled person you can't replace them with a sacker, and say show them how and make it work.
    There are still a few good ones left, but not many.

    Advice to Management

    Look at the history of Randalls, not Albertsons(which failed here) to get an idea of what it was like. Teach managers to live customer service, and not talk about it. Hire and train enough employees to service the customers you still have. Send the Supervisory people to some Disney classes to see how it should be done.


  10. "Good Entry into CS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Randalls full-time

    Pros

    Very flexible, after a year of full-time the vacation benefits are nice. Overall the job can be tiring but not overly difficult.

    Cons

    Recently dumped some of the extra bonuses, no retirement plans.


  11. Helpful (2)

    "Top 4 manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gm Hbc Manager in Lakeway, TX
    Current Employee - Gm Hbc Manager in Lakeway, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Randalls full-time (More than 10 years)

    Pros

    Flexible hours, great pay once you have been there awhile, large company, employee discount, good benefits, 401 k

    Cons

    Working holidays and weekends, long hours unexpected over time, newly formed backstage support from merged company are inexperienced and blame their ineptitude on store employees

    Advice to Management

    Work on being more competitive on starting pay. Remember that pressure put on top management trickles down to store employees



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