Rapid Response Monitoring Call Center Specialist Reviews | Glassdoor

Rapid Response Monitoring Call Center Specialist Reviews

Updated Mar 23, 2017

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2.6
39%
Recommend to a Friend
100%
Approve of CEO
Rapid Response Monitoring Chairman and CEO Russell R. MacDonnell
Russell R. MacDonnell
2 Ratings
  1. Helpful (3)

    "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Call Center Specialist in Corona, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rapid Response Monitoring

    Pros

    Great pay, benefits, and an excellent paid training program. Good career choice since I know that I can make a difference in peoples lives. The structure is nice so that you know what is expected of you and will always have help from management.

    Cons

    None at this time except maybe the commute from where I live.

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    Rapid Response Monitoring2016-09-19
  2. Helpful (5)

    "Worst job I ever had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Center Specialist in Syracuse, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Rapid Response Monitoring full-time for less than a year

    Pros

    Decent beginning pay. No experience needed, will train.

    Cons

    Micromanaged. Rarely allowed to leave desk. If even 1 minute late from break, you will be written up! Have to ask permission to use rest room. Constantly monitored!

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    Rapid Response Monitoring2017-03-23
  3. Helpful (5)

    "Rapid Repsonse is Meh"

    StarStarStarStarStar
    Former Employee - Call Center Specialist in Syracuse, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Rapid Response Monitoring full-time for more than a year

    Pros

    The benefits were nice and I met some great people there. The trainer was fun to be around and at first the job wasn't bad.

    Cons

    I didn't like a scheduled lunch, having to ask for bathroom breaks, and the general stress of the job. There were OBVIOUS favorites of the managers and those where favorites benefited from promotions.

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    Rapid Response Monitoring2016-01-16
  4. Helpful (3)

    "Just started"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Call Center Specialist in Syracuse, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rapid Response Monitoring

    Pros

    Seems like a great place to work so far, I am only here 4 weeks. I will update after 3 months

    Cons

    They could use more bathrooms

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    Rapid Response Monitoring2015-08-02

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