Rapid7 Reviews

Updated Jun 14, 2021

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4.3
87%
Recommend to a Friend
99%
Approve of CEO
Rapid7 President and Chief Executive Officer Corey E. Thomas
Corey E. Thomas
241 Ratings
Pros
  • "Realistic expectations meaning amazing work-life balance and low stress; if you so choose it (there's always more work to be done)(in 17 reviews)

  • "Great culture, excellent products, opportunity to really grow as a mid-early career sales professional(in 16 reviews)

  • Cons
  • "Perhaps the trade off is increased work/life balance, which is nice(in 26 reviews)

  • "fast paced sometimes comes at lack of coordination(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Great Place to work!

      May 10, 2021 - Senior Accountant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people, rewarding and fun culture

      Cons

      Nothings specific that I can think of

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    2. 2.0
      Former Employee

      Be Careful

      Mar 31, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great sales training and they know their product, market, and strategy very well. They care a lot about your success (almost to a fault). Great product in the industry and well regarded individuals powering their products today.

      Cons

      You're going to be heads down working 60 - 80 hour weeks for at least 7 months. Unless you started there out of college, they are going to look at you funny and think that you don't know how to sell. They will gaslight you into you sell the "right way". Even then they will continually put you down and make you feel worthless. Even if you do exactly what they say, they will tell you that you are "stupid" and "not understanding it fast enough". They will want to test you and hope you leave so they don't have to fire you. There are thousands of technology companies people can work for and I have seen many people leave Rapid7 in under 2 years. That is not a great sign and something any job seeker should look out for. Actions speak louder than words.

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      3 people found this review helpful
    3. 4.0
      Former Employee, more than 1 year

      Overall Great company

      Jun 14, 2021 - Associate Systems Administrator in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, and work experience, lovely culture

      Cons

      The pay is not industry standard

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    4. 5.0
      Current Employee

      Great place to work if you enjoy cutting edge tech

      May 6, 2021 - Account Executive in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great career development opportunities, sales support resources, enablements, and technology provided.

      Cons

      Product and services are changing consistently forcing you to have to do a lot of enablements of what you sell and how to properly position against competitors. High level of technical knowledge will be required

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    5. 5.0
      Current Employee

      Great place to grow

      Jan 14, 2021 - Support Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Rapid7 invests a lot of money to keep their teams morale high. - They encourage you to network outside of your comfort zone/chat with people that you normally would never speak to within the company. - Unlimited PTO is a really great benefit. - They give nice swag. - I really like the CEO. He gives crystal clarity into the company's efforts, position in the market and company performance.

      Cons

      - Some of their investments that they use to keep team morale high include cameo's where they pay like $750 for a 1 minute clip of a celebrity reading a script. Would be nice to see that either be reinvested somehow or help out an employee in need, especially during a pandemic. This is just my personal opinion. - Career growth. Rapid7 is not a small company, but is also not a large company. Internal availability for growth is not as frequent as a larger company. - Pay: From the research I've gathered, they pay below average compared to the market. Perhaps the trade off is increased work/life balance, which is nice.

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      2 people found this review helpful
    6. 3.0
      Current Employee

      So So

      Nov 10, 2020 - Customer Success 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Competitive Pay when hired externally, and generous benefits - Great executive leadership team - Good work/life balance - Strong and steady organization, and reliable products - Really smart and great people who work hard across all organizations within Rapid7 - Heavy focus on diversity and inclusion

      Cons

      - The support team and engineering teams who support customers for enablement are extremely understaffed. While it's been approved to hire some more people next year, realistically the teams need extreme growth rather than just a few heads. This leads to long wait times for technical help and support case resolutions, and angry customers. In short, Rapid7 has not scaled the technical support to help customers. If you are 100% internally facing I'd imagine you wouldn't run into this issue, but if you are considering a customer facing role at Rapid7, it's an important con to weigh out. - Customer Success Managers are not properly enabled to learn the products especially when the technical resources are so limited. - Managers can be very hit or miss department to department - Lack of clear internal processes making it very challenging to problem solve especially if you are new to Rapid7, and/or working remote during COVID - Compensation discrepancies with people who have grown through Rapid7 vs. hired externally (in favor of people who have been hired externally)

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      7 people found this review helpful
    7. 4.0
      Current Employee, more than 1 year

      Nice place to be

      Jun 4, 2021 - Technical Account Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company celebrates employees often Great personality mix

      Cons

      Salary below market and not in line with job scope

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    8. 5.0
      Former Employee, more than 1 year

      Amazing Place to Work

      Apr 4, 2021 - Workplace Experience Coordinator in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rapid7 is a great work environment and community. I had an amazing boss when I was there who was extremely supportive. My job put me in a position where I interacted with all the different teams at Rapid7 and everyone was extremely welcoming and friendly. Also great benefits and general work/life balance understanding and support.

      Cons

      The Boston office is large (700 + employees), so if you do not enjoy large workplaces it may be overwhelming.

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    9. 3.0
      Current Employee, more than 3 years

      Great company for younger employees, but needs to mature and focus

      Apr 10, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There is a lot of optimism about the software industry, cloud security, and the future of the company. There are many smart and kind people here doing their best to build things that solve problems. They truly care about the customer and work to understand customer needs. Some good products too, especially if you get to work on one of the newer ones. There are interesting customer needs to build for! Many managers seem to care very deeply about their employees and especially about engineers. If you have a good manager who will listen and be open you can learn a lot about how to succeed even with lots of internal politics. Most people work long hours but if you are willing to put in extra time you will be able to lead projects quickly if that is what you want! It is difficult to hire and keep talented senior employees but there is a lot of younger talent here and early career growth available, so if you are looking to work somewhere right out of university or as a younger professional this is a GREAT place to do it! You can earn a lot of responsibility fast. Stock price has grown, pretty good employee stock purchase plan, unlimited time off is great if you are actually able to use it. Company kickoffs are fun and full of energy if you get to go to one, even if sometimes the messages about where to make customer improvements are a little confusing (“just do everything”). People get very excited about all the huge projects they can achieve and how they will make impact for customers. The company also makes acquisitions regularly and sounds like it does not mind spending money on technology. Unfortunately it is not the same for competitive pay.

      Cons

      Pay is not competitive, raises are usually quite small, no cost of living increases, 401K match is low. There is a lack of coordination sometimes that leads to teams doing the same work other teams have already done. High turnover on some teams but might just be the industry. Lots of reorganisations, split focus on many goals (some people like this though). The theme for the future has been stated as “Do more with less”. Long hours, on-call rotations that are not appropriately staffed. More projects are added every year with no more engineers or UX team members. Saying this to your leaders is received poorly so you have to be careful. There is also not very much transparency on career leveling....company leaders just tell employees it’s their responsibility to plan growth. That’s not too bad in itself if you have a good manager but you can also “grow” forever without a good view of what will qualify for promotion. If your leadership chain cannot help you understand what career leveling looks like when asked directly then that is a red flag.

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      4 people found this review helpful
    10. 4.0
      Current Employee, more than 3 years

      Great Company Culture

      May 18, 2021 - Anonymous Employee in Arlington, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of infrastructure and resources in place. Great team engagement and career growth opportunities.

      Cons

      Sluggish back of house processes can hinder team goals.

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