Rapid7 Reviews | Glassdoor

Rapid7 Reviews

Updated October 18, 2018
221 reviews

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4.0
StarStarStarStarStar
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Rapid7 President and Chief Executive Officer Corey E. Thomas
Corey E. Thomas
141 Ratings

221 Employee Reviews

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Pros
  • "People are willing to help you to be successful so don't be afraid to ask questions" (in 11 reviews)

  • "I looked over some of the recent reviews of people saying "there's no work life balance," "you need to make 50 dials / day" etc" (in 9 reviews)

Cons
  • "Work / life balance can be challenging" (in 23 reviews)

  • "No work life balance - Red flag for me as I have a wife, kids and pet to take care, been here for almost a year but already looking for employment" (in 8 reviews)

More Pros and Cons

  1. "Come for growth, stay for culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rapid7 full-time

    Pros

    Great culture and core values, opportunity to make impact

    Cons

    If you are looking for high growth, be prepared to sacrifice. It's a play hard, work harder zone


  2. "Amazing Culture and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Rapid7 full-time

    Pros

    Great culture, benefits and opportunity for growth

    Cons

    Hiper growth and constant change. Just need to stay focused!

  3. Helpful (2)

    "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Their commitment to employees is second to none!

    Cons

    Work / life balance can be challenging


  4. Helpful (6)

    "Biggest Regret- Leaving this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Rapid7 full-time (Less than a year)

    Pros

    They care more about their employees than they do the customer which in turn makes your job so much better.

    They have awesome quarter end weeks with snacks and treats.

    The people can't be beat! Its like one giant family.

    They believe in the product being sold which makes it so much easier to back up and trust when you are working with customers.

    Cons

    Low ball salary

    Some management play favorites which makes it toxic at times.

    Advice to Management

    Don't pick favorites!

    Corey and senior management- keep up the positive culture and passion for the brand and products


  5. Helpful (6)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rapid7 full-time

    Pros

    Have the opportunity to make good money if you have the right Manager

    Cons

    Management is lacking
    It is like working in a Sorority/Frat house
    "Boiler Room" type call center
    "Only as good as your last month"
    Intense old school style training (Hit the phones)
    No opportunity for growth

    Advice to Management

    Learn to treat your team like people not a number...


  6. Helpful (19)

    "Toxic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Segundo, CA
    Former Employee - Anonymous Employee in El Segundo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rapid7 full-time (More than 3 years)

    Pros

    *Interesting industry and products
    *Healthcare benefits include pretty good coverage
    *Employee stock purchase program can be profitable
    *High turnover leads to good networks of ex-employees

    Cons

    *Company treats people as disposable. They burn some people out and put up with too much bullying and unwarranted finger-pointing that pushes others out. If you look through all these reviews, you'll see a cycle in which there are a number of reviews discussing this tendency, and then a new batch talking about the "great culture." They basically just shrug when people get screwed over, and then hire a new batch and get them to write reviews while they are still starry-eyed. I think they consider the excitement to be the "culture," but if you're shoving people out instead of dealing with the factors that make them unhappy, *that's* your actual culture. And they have developed a reputation within the industry for treating people badly.
    * "Grenade-throwers," as someone else aptly put it, are given power and influence, without having to prove they actually have any better plans for improving the situation.
    *Lack of clear paths for advancement. It seems like there would be opportunities, because the company is growing, but they don't develop people to lead.

    Advice to Management

    I don't even know what to tell you, because I saw several cycles of this, and you never seemed to learn from it. Meanwhile, lots of jerks are carefully observing what behavior is tolerated and pushing the limits.

    Rapid7 Response

    Jul 16, 2018

    Super disappointing feedback, but we appreciate you taking the time to share. We strive to be an open door company, with a plethora of avenues to share your feedback so we can continually provide the... More


  7. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rapid7 full-time

    Pros

    Fun work culture, good pay!

    Cons

    No complaints here :)

  8. Helpful (6)

    "Lack of planning and obsession with Sales makes G&A jobs challenging."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Rapid7 full-time (Less than a year)

    Pros

    Exploding industry, some fun people to work with

    Cons

    There is no management standard leading to some poor people managers. The company has some good ideas and principles but fails to put them into practice, a lot of talk for not a lot of walk. Work life balance is poor and they take advantage of young people expecting them to work all hours because they “don’t have a family”. The unlimited PTO is used to dissuade people from taking vacations. Rapid7 lacks a longer term strategy leading to a lot of scramble and shortcuts. There was no career development options and promises about progression were broken and timelines constantly extended. Pretty unstable environment with a lot of people churn making it hard to make any progress.

    Advice to Management

    Clean up middle management and enable growth for employees outside of Sales.


  9. Helpful (1)

    "My Favorite Work Environment to Date"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Rapid7 full-time (More than a year)

    Pros

    Rapid7 has an amazing culture, which is what has kept me here. Employee happiness matters, and it is shown through management. The company is large enough that your job feels stable, yet it still has somehow managed to maintain a software startup feel. Rapid7 also believes in giving back to the Information Technology and Security community, allowing employees to take on open source and personal research projects that benefit everyone. Finally, the job flexibility (at least in my role, and other roles I have seen) is amazing.

    Cons

    Clear roles/paths to advancement aren't really defined in the part of the organization I work for. The hiring seems to be fairly sporadic at the 'level' (i.e. senior, consultant, junior, etc) that employees are brought in at, and expectations for advancement while defined in writing are not actually followed. Also, the salary is not as competitive as some other places, but as the security field is in constant flux it really all boils down to what you negotiate in at, and then staying on top of your own advancement and pushing for what you feel is justified as you progress.

    Advice to Management

    Keep the culture, please. As we have grown so fast, the little things/perks that let us feel like a startup are noticeably disappearing. The culture is what has kept me here more than anything else, so please, please find a way to maintain it!


  10. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Engineer in Torrance, CA
    Current Employee - Support Engineer in Torrance, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rapid7 full-time (More than 3 years)

    Pros

    Excellent company to work for!

    Cons

    Fast paced company that may eat up a lot of your time.


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