Rational Group Reviews | Glassdoor

Rational Group Reviews

Updated March 2, 2017
81 reviews

Filter

Filter

Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Rafi Ashkenazi
18 Ratings

81 Employee Reviews

Sort: Popular Rating Date

Pros
  • Good salary, pension and benefits (in 14 reviews)

  • Great environment, good salary, great benefits (in 12 reviews)

Cons
  • No focus from senior management (they really don't know what they are doing most of the time) (in 4 reviews)

  • No career opportunities within the company (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Operational"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Assistant in Malta, MT
    Current Employee - Office Assistant in Malta, MT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have only been here a few days and I feel truly welcomed from all the team all over the world. Its also exceptional knowing that staff have been here for a long time like 8/9 and 10 years which goes to show this is a great company to work for with great benefits.

    Cons

    nothing so far to report!


  2. Helpful (6)

    "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Customer Service Representative in Kesler Cr Lns, WV
    Current Employee - Support Customer Service Representative in Kesler Cr Lns, WV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Rational Group full-time (More than 5 years)

    Pros

    Good pay.. easy to get in now since they only want sportsbook employees...nothing more to say to be honest

    Cons

    No growth...
    Poor management... only the ones that are friends with management get promoted to manager with no educational background
    New policy is: if you don't like it.there's the door
    Too much harrasment

    Advice to Management

    Get educated on how to treat employees properly and stop harrasing them. Appreciate your staff they are human and not machines


  3. Helpful (3)

    "Great Company with potential to grow!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rational Group full-time (More than 3 years)

    Pros

    Colleagues, Benefits, Development Opportunities, Team Collaboration - There has been a noticeable shift in the right direction over the course of the past 12 months, with all departments positively contributing to a more engaging and healthy work environment.

    Cons

    Availability of Colleagues (due to location of other offices), it would be great to have more face time with those staff and key stakeholders throughout the different locations. Our internal tools can be limited at times which can occasionally restrict our progress

    Advice to Management

    Remove those who aren't contributing, it's great to see action finally being taken where it's needed ! Those who contribute are now being recognised accordingly.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "I enjoy coming to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Specialist in Dublin, Co. Dublin (Ireland)
    Current Employee - Account Specialist in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rational Group full-time (Less than a year)

    Pros

    Flexibility, Interesting Product, Great People, Good Starting Salary & Benefits, Location & Transport Options, Multi-Cultural Environment

    Cons

    Staffing levels, we're so busy and short staffed that sometimes it's difficult to get holidays approved. It's getting better though.

    Advice to Management

    No problems so far, all staff have been very friendly from training, mentoring and day to day life. Hopefully we'll get more people in different languages to improve cover.


  6. Helpful (1)

    "CS Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Rational Group full-time (More than 5 years)

    Pros

    Great environment, good salary, great benefits.

    Cons

    Career opportunities are rarely available in CR. If you have an EU work permit you might be able to apply to many other positions but it would require you to move to Malta, Ireland or UK.


  7. Helpful (1)

    "Potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Rational Group full-time (Less than a year)

    Pros

    Good salary, pension and benefits. Company has a lot of potential for growth with new verticals. People really know their products.

    Cons

    Development team can be difficult to deal with and adapt to new technologies. Dublin office in a poor location.

    Advice to Management

    Reduce meeting culture. Focus more on mobile.


  8. "So much change required"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Rational Group full-time (More than a year)

    Pros

    Good salary/benefits/bonus scheme
    Lots of skilled people

    Cons

    Malta office very cliquey. If you don't belong to a 'clique' of either a team or country, you are ignored even though you try to be nice to everyone.
    Ancient systems to work with that requires lots of manual work
    Strategy changing constantly and staff are confused
    Too much red tape, people blow things out of proportion and when you enquire something they reply to you cc-ing your manager & other senior people in a sneaky way

    Advice to Management

    Focus on better technology
    More face to face time between people working in different offices


  9. Helpful (1)

    "Engaging and dynamic workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager Business Development Casino in Dublin, Co. Dublin (Ireland)
    Current Employee - Senior Manager Business Development Casino in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rational Group full-time (More than 3 years)

    Pros

    A company full of passionate product focused colleagues, with a diverse background and can-do attitude. Pride in working for an industry leader is evident in all the office locations.

    A culture of open communication and excellence is fostered, with frequent opportunities for training and career progression is available.

    Cons

    Recent transition from Private to Public has been tough on morale, as roles moved and others made redundant. The company is thinner now, but all pulling in the same direction.

    Advice to Management

    Increase town hall occurrences, increase the feedback that celebrates our success and keep rewarding those that excel.


  10. "Summer Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Douglas (Man, Isle of)
    Former Employee - Anonymous Employee in Douglas (Man, Isle of)
    Recommends
    No opinion of CEO

    I worked at Rational Group (Less than a year)

    Pros

    Friendly and lively office. Good mix of local and international employees ensures diversity of cultures and experiences. Fast paced environment where everyone is proud of the company. Very high community interaction and a huge amount of effort goes into ensuring employee welfare. Paid well.

    Cons

    Personally, I didn't receive enough interaction and oversight from my line manager. This was probably due to the fact the company was incredibly busy at the time. At times felt very underutilised and hence frustrated. Also would have to be comfortable with working in the gambling industry. Employees receive gambling awareness training as standard but I did not feel there was sufficient focus on ensuring that customers are not problem gambling.

    Advice to Management

    Ensure that employees on a project or temporary basis have appropriate oversight on their work and ensure sufficient projects planned to fill time.


  11. "Support Language Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Agent in London, England (UK)
    Current Employee - Customer Support Agent in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rational Group full-time (More than 3 years)

    Pros

    - Generous salary
    - Flexible hours
    - Friendly environment
    - Great insurance and perks

    Cons

    - Not many carrier opportunities in London

    Advice to Management

    No

    Rational Group Response

    Jan 25, 2017 – Talent Team

    Thank you for taking the time to give us your feedback. I’m glad to see that you have a positive outlook on our company. Regarding your concerns about career opportunities, I know it can be ... More



Showing 81 of 84 reviews
Reset Filters