Rawlings Group Reviews

Pros

Room to learn and grow. Excellent benefits and salary.

Cons

Nothing negative. Just go with positive attitude

Pros

The rare occasion when you can do your job without intervention from trainers and/or managers. The time before you realize that if you do a great job they will fire you to steal all of your files.

Cons

Incessant deconstructive criticism, retaliation for having an opinion(s)/suggestion(s)/question(s) to the contrary of a fluctuating "way" of doing things that is subjective and differs from one person to the next, not knowing whether you will have a job from one day to the next, being discriminately ousted without regards to civil and human rights, amongst other things.

Advice to Management

Take a hike, get lost, go fly a kite, etc, etc.

Pros

First a comment about the hours, workload, and the critical reviewers. I have been here for over four years. Initially when I first finished training I skipped lunches and stayed about an hour late each day. That was a personal choice I made in order to better learn the job and get ahead (they will give you as much work as you can take, and more work --> more $$). It is not required. These days the name of my game...

Cons

La Grange is a bit of a hike if you live in Louisville. You will be on the phone A LOT. Your day will be filled with constant interruptions. Our clients are all over the country. One major client is west-coast only, even though we are on the east coast, which limits the number of hours available during the day to get meaningful work done for that client. It's not fun calling patients whose lawyers failed...

Advice to Management

I have been a manager. Management is under more pressure than the analysts are. It is a thankless job. And it frequently pays less than what a seasoned analyst makes. That said, some managers have a high-school teacher mentality. Be at your desk by 8am and do not leave before 5pm. We are professionals. We are not paid hourly. If we leave a few minutes early or arrive a few minutes late that is not money out of...

Pros

Pay is good. Coworkers are nice and helpful.

Cons

I was the one always taking up for the company until I was let go. HR did not listen to my complaints. Would be a better place to work if the work that you did was measured fairly. Worked over every day and still could not meet goals which is very stressful. Constant meetings and trainings and reviews. If you like stress and high demands and file reviews this is the place for you!

Advice to Management

Listen to employees they really do have great ideas!

Pros

Decent pay and decent facilities

Cons

Upper management has no clue what the company does and middle management are just yes men, well until they are demoted back to an analyst position. Employees have been demoted because their significant other went to a competitor, the HR department is a gossip circle and the company could care less about their employees. The company is run by a glorified bellhop and a loony. Your position is never safe and files are cherrypicked...

Advice to Management

Learn what each division does and the processes they use to effectively preform their duties before making changes. Listen to your employees and at least pretend you care about them. There is a reason you are losing employees that have been faithful workers for years and decades.

Pros

Very good pay and benefits

Cons

job security is never assured

Advice to Management

take more time to train new employees

Pros

Great pay and good bonuses.

Cons

Management is always doing things to make people want to leave. They are always cussing and yelling at each other. The VP has become more a part of this recently. And it’s like they micromanage you. They don’t have a disciplinary process in place and go straight to a final written.

Advice to Management

Stop being unprofessional. Learn to respect your employees. Put a disciplinary process in place and for those that you put a final written without anything then you need to drop those. And write ups should fall off after so much time.

Pros

1. Occasionally you might cross paths with decent people at Rawlings. Occasionally. 2. Low stress environment, nobody will push you if you don't push yourself kind-a-place. As a side-effect you don't get paid much, unless you embrace the idea that this is not a regular call center. 3. Easy to commute against the traffic, but takes 35 minutes if you live downtown. Interesting training and insights on the health...

Cons

1. The place is filled with middle-aged, inactive family people. Majority follow the 80-20 model (80% of their work takes 20% of their time), then stare at their phones. Be ready to see a lot of overweight, sad-looking, soda-dependent people who lunch in their car. Prepare also for a lot of small talk (Cardinals, family, kids, entertainment). People here live in the country and don't travel out of KY, thus are perfectly...

Advice to Management

Increase the amount of vacation days. The XX-th century standard of 45-50 hour weeks ignores the fact that life is not just about money. Need to understand that younger people have other things besides working for the man on their agenda. Cubicles depress your worker-bees and make them less self-conscious and less healthy.