ReachLocal Reviews | Glassdoor

ReachLocal Reviews

Updated March 7, 2019
678 reviews

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4.0
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ReachLocal CEO Sharon Rowlands
Sharon Rowlands
226 Ratings

Employee Reviews

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Pros
  • "The organisation has helped me achieved the right work/life balance" (in 43 reviews)

  • "The work environment is very conducive" (in 37 reviews)

Cons
  • "We are fortunate to get skip level meets to bring our concerns forward to the upper management" (in 14 reviews)

  • "High turnover within the sales staff" (in 12 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Best Company I have worked for Year to Date in my lifetime!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Consultant
    Current Employee - Digital Marketing Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReachLocal full-time (More than 3 years)

    Pros

    At REACHLOCAL we don't just focus on the service part of Digital Marketing. I love that we have the resources to also focus on the Technology side of things. That in my opinion is what really sets us apart. Great suite of products to sell. I have always liked the direction the company was going under the CEO Sharon Rowland's vision for our company. She has really turned the company around in the past 4 years. Now that we are a part of the Gannett Family we are continuing to grow. Great Benefits help a lot too!

    Cons

    Bonuses are not nearly as attainable as they once were. Seems the only way to hit them is to sign clients on 12 month agreements, which is getting harder and harder since so many SMB's have been burned in the past.

    Advice to Management

    Could use a few more bodies in our support center. Response time can be too long at times.


  2. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Great environment and fun people to work with.

    Cons

    Lots of changes. They were trying to get it right. I think they did

  3. "Average Pay, Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Representative
    Current Employee - Client Service Representative

    I have been working at ReachLocal full-time (More than 3 years)

    Pros

    Recently acquired by USA Today there a ton of benefits and a great place to work if you have a family.

    Cons

    Compensation is capped and average


  4. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReachLocal full-time

    Pros

    Great culture, casual office, fun and smart coworkers.

    Cons

    Nothing I can think of.


  5. Helpful (2)

    "Management needs to get with the times."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Team in Plano, TX
    Current Employee - Social Team in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ReachLocal full-time (More than a year)

    Pros

    Great PTO, Good job security, good benefits, regularly have fun activities around the office, decent employee culture, enjoyable work but can get into a routine/rut pretty easily.

    Cons

    Major inconsistencies between directors and managers, (seems like a lack of understanding that we are SALARIED and not hourly), plus a very large lack of flexibility and activities when it comes to illness and holidays.

    Advice to Management

    Quit treating salaried employees like hourly workers. Update policies related to holidays, sick days, and the ability to work from home - this isn't the 90s.


  6. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Plano, TX
    Current Employee - Project Manager in Plano, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ReachLocal full-time (Less than a year)

    Pros

    collaborative, energetic, forward thinking, and growing

    Cons

    Internal team to team communication needs improvement

    Advice to Management

    Continue to refine and improve internal communication between teams


  7. "Regional Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at ReachLocal (More than 3 years)

    Pros

    Compensation was solid if you make your numbers.

    Cons

    Competition would under cut on cost

  8. "Great Place to Learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Marketing Manager in Dallas, TX
    Current Employee - Sales and Marketing Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReachLocal full-time (More than a year)

    Pros

    Great place to gain experience and learn. They are great at figuring out what you want to do and driving you towards that direction.

    Cons

    Currently merging with a larger company, Gannett, so can often move very slowly. Not always a fast paced environment.

    Constantly changing.


  9. "Reachlocal Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ReachLocal full-time (More than 5 years)

    Pros

    family atmosphere, good technology platforms

    Cons

    re org after going public was detrimental to the loss of many employees and salary changes. Seems to be on the "uptick" however, since being purchased by Gannett


  10. "Good to know"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ReachLocal full-time

    Pros

    Good and friendly working environment

    Cons

    Very busy software development life cycle