ReachLocal Reviews | Glassdoor

ReachLocal Reviews

Updated June 16, 2017
599 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
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Approve of CEO
ReachLocal CEO Sharon Rowlands
Sharon Rowlands
168 Ratings

599 Employee Reviews

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Pros
  • Right from celebrating festivals to making sure there is work-life balance this company takes care of every employee (in 39 reviews)

  • Open work environment encourages team building (in 34 reviews)

Cons
  • Responsibility to maintain total book of business (in 18 reviews)

  • Senior management were bullies, the only focus was on sales people within the business (in 30 reviews)

More Pros and Cons

  1. "New employee enjoying his time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Plano, TX
    Current Employee - Marketing in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReachLocal full-time (Less than a year)

    Pros

    So far, so good! far better than the competitor I was working for.

    Cons

    none so far other than having to wait until first full month to have benefits start.

    Advice to Management

    None so far other than have benefits start day #1


  2. "ReachLocal Australia - Sydney"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Consultant in Sydney (Australia)
    Current Employee - Digital Marketing Consultant in Sydney (Australia)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ReachLocal full-time (Less than a year)

    Pros

    Great team, strong support network. Flexible working conditions

    Cons

    Tough to get momentum. Need to update training programs

    Advice to Management

    Need to update training programs and on boarding for new recruits


  3. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReachLocal full-time (More than 3 years)

    Pros

    company has turned the corner of previous years, good people to work for and with, looking to do right by the customers

    Cons

    nothing that any company doesn't have, nothing is perfect. If anything lots of ideas, need to focus on the few best and execute.

    Advice to Management

    more coordination/alignment from top management to their reports, some times a disconnect


  4. Helpful (1)

    "Not the greatest company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great job in recruiting me. They get a 11/10 for selling the role and company, most of which were not true!

    Cons

    If they can fix the following they might start to profit as a company!

    - Leadership is totally lacking.
    -Lack diversity. If you're not white chances are you will be on the radar to be dismissed.
    -Campaigns are ran from the US and India. Campaign managers are clueless about the Canadian Market.
    -Salary is not very competitive
    -The recruiting process was a peace of work! Very well trained (False promises) and actually sold the role/company really well.

    Advice to Management

    Hire the right leaders, the rest will fall into place.


  5. "Not a positive woek environmtn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ReachLocal full-time (More than 3 years)

    Pros

    Some really great people to work with

    Cons

    Senior management were bullies, the only focus was on sales people within the business.

    Advice to Management

    Change the management team and style


  6. "Job is what you make it"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ReachLocal full-time

    Pros

    I loved my managers and my clients

    Cons

    So much competition in market


  7. "Außen hui, innen pfui"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ReachLocal part-time (Less than a year)

    Pros

    - Flexibilität der Arbeitszeiten
    - nette Kollegen
    - Sales Training zu Beginn

    Cons

    - Provisionsmodelle wurden ständig geändert (ohne Vorwarnung), sodass die Sales Kollegen ständig nur noch rummotzten und mehr oder weniger die Arbeit verweigerten
    - Große Strukturänderung, bevor ich begonnen habe, die zu viel Unzufriedenheit unter Kollegen führte und die Prozesse ineffizient machte
    - Ich war 8 Monate dort und während dieser Zeit sind um die 10 Mitarbeiter gegangen (hohe Fluktuationsquote)
    - 0 Weiterbildungsmöglichkeiten außer dem ersten Sales Training zu Beginn

    Advice to Management

    - Transparentere Kommunikation mit Mitarbeitern

    ReachLocal Response

    Jun 8, 2017

    Vielen Dank für das Feedback. Wir bedauern, dass Du diese Erfahrung gemacht hast und wünschen Dir alles Gute für Deine berufliche Zukunft.


  8. Helpful (1)

    "Its ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Expert in Plano, TX
    Former Employee - Marketing Expert in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at ReachLocal full-time (More than a year)

    Pros

    Flexible Schedule is really great

    Cons

    Little Room For Upward Mobility
    Sales Is Able to Control Everything
    Bonus Structure is confusing and too dependent on the accounts sales brings in

    Advice to Management

    Move Bonus Structure for ME's to be weighted much less on amount of budget, and more on keeping clients and their overall satisfaction.

    Hire more ME's so they actually can have a more manageable book. 100-200 advertisers or campaigns to manage is too much to give anyone the time they're paying for. With 50% margin a customer should get more of our attention than they do.

    ME's just have too much put on their plate that goes beyond working on the campaign. The Technology does not adequately bring in leads and a lot of campaigns suffer.

    Most SMB's brought on need much more help than a SEM campaign, I'd encourage the company to start a SMB consulting type product to help them improve their business beyond just running Adwords, because most businesses don't have anything unique to market.

    ReachLocal Response

    May 1, 2017 – Sr.VP, Global Services

    Thank you for this feedback. Glad you enjoy the flexible schedule. A majority of our senior leaders have been promoted to their roles from within the company. We are committed to strong career ... More


  9. "Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Other employees were all very welcoming. I was given lots of responsibility and tasks according to my interest. It was a very nice company to work for.

    Cons

    It was unpaid and in London, however it expenses paid. Sometimes there was not enough work to do every day.


  10. "Hit or miss"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Diego, CA
    Former Employee - Account Executive in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ReachLocal full-time (More than a year)

    Pros

    Outside sales allow you to have a flexible schedule.
    Sell to industries you prefer.
    Base is higher than other sales positions in San Diego
    Some of their products are accessible for SMBs
    Ability to transfer to different cities

    Cons

    There is virtually no leadership for the San Diego office.
    Internal communication is incredibly lacking.
    Technology is very behind the times.
    Lack of marketing for RL creates additional obstacles

    Advice to Management

    Better training program for new hires.


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