Reading Health System Reviews | Glassdoor

Reading Health System Reviews

Updated April 10, 2017
112 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Reading Health System President & CEO Clint Matthews
Clint Matthews
50 Ratings

112 Employee Reviews

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Pros
  • great pay and benefits at all levels (in 7 reviews)

  • Good benefits for the employees (in 8 reviews)

Cons
  • A ridiculous "point system" that forces workers to come to work sick or be punished, enforced by management (in 4 reviews)

  • Does not maintain employee satisfaction-you're a number and can be replaced at any time (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Registered nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in West Reading, PA
    Current Employee - Registered Nurse in West Reading, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reading Health System full-time (More than 3 years)

    Pros

    I have worked for reading for the past three to four years. I have truly enjoyed being part of this organization. The administration and management really do help you to successes as a member of their community. They give you the resources you need. For example, they have great educational benefits, such as tuition reimbursements. I am currently going for my FNP, almost finished, I only had to pay a small amount out of pocket because of the educational reimbursement program, which is phenomenal, especially for a masters degree. In addition, everyone encourages you to participate within the organization on teams and groups to help advance the organization. Your thoughts and ideas are heard and listened too.

    Cons

    There are no major cons to working for this organization. Continue to utilize open communications, forums, and town halls to help keep staff informed of new changes and information.

    Advice to Management

    Continue to encourage growth and progress for all of your employees.

    Reading Health System Response

    Sep 19, 2016 – Director of Talent Acquisition

    Thanks for taking the time to provide a review of your employment experience at Reading Health System. We agree that our Educational Assistance benefit is very generous. Many employees comment ... More


  2. "Lpn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Practical Nurse in Chesterbrook, PA
    Current Employee - Licensed Practical Nurse in Chesterbrook, PA
    Recommends

    I have been working at Reading Health System full-time (More than 3 years)

    Pros

    Great benefits, good staff to work with, opportunity for advancement. Good pay

    Cons

    Long drive for me, bad communication from management.

    Reading Health System Response

    Feb 21, 2017 – Director of Talent Acquisition

    Thanks for your review of Reading Health System.as an employer. We are so glad to hear you are pleased with your benefits, pay, opportunities for advancement. and that you really value the people ... More


  3. "New hire in revenue and contracting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Reading, PA
    Former Employee - Anonymous Employee in West Reading, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reading Health System full-time (Less than a year)

    Pros

    Benefits are comprable two other companies PTO is good at first but there should be accruel time allowed within three years of being an employee instead of 10 plus years

    Cons

    They do not tell you when they hire you that you have to park behind the VFW Outlets so they are not honest about that they do not put into consideration if you have children to pick up or places to be they should tell you that at the time that they offer you the position and you have to take a shuttle back and forth the only way you get to park in the garage or parking spots is if you are a nurse working non business hours. This adds about an extra 20 minutes both ways to your time. They also should treat employees in other areas such as revenue cycle and Managed Care differently than they do as Healthcare Providers or nurses as it is not the same it is a business not a hospital and it is not an hourly or per diem position. Very old school

    Advice to Management

    HR should be required to tell new hires when they offer them the position the situation of the parking because if I would have known I would have never accepted the position.


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  5. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications in West Reading, PA
    Current Employee - Communications in West Reading, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    We are treated well and respected. The organization has had a major positive overhaul in the past 10 years. Now you need to invest in your workforce. To continue to attract great talent!

    Cons

    Some departments are short staffed and over-worked! The hiring process takes too long. Get out of your comfort zone and think creatively when hiring.

    Advice to Management

    Need to hire the correct amount of personnel. Don't let your good employees be burned out and overworked, invest in your workforce!

    Reading Health System Response

    Jan 23, 2017 – Director of Talent Acquisition

    Thanks for your 5 star rating of Reading Health System (RHS). We are very pleased to hear that you feel employees are treated well and respected. Our Employees are our greatest asset and we know we ... More


  6. Helpful (1)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN I in Reading, PA
    Current Employee - RN I in Reading, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Reading Health System full-time (Less than a year)

    Pros

    Magnet hospital, good benefits, teaching hospital, recent expansion, new technology, good hospital for entry level nurses, good patient experience scores.

    Cons

    Low pay, expensive benefits, high turnover rate, inexperienced staff, inexperienced doctors, high patient to nurse ratios, consistently under staffed, would not recommend staying there.

    Reading Health System Response

    Jan 11, 2017 – Director of Talent Acquisition

    Thank you for sharing your feedback. It is great to see the many Pros you have about the organization and that you find Reading Health to be a good place for new nurses. We are sorry to see that you ... More


  7. "The bottom line"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Central Monitoring Room in Reading, PA
    Former Employee - Central Monitoring Room in Reading, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Reading Health System full-time (More than 5 years)

    Pros

    RHS is an employer that will pay you reliably and provide reasonable benefits however, don't expect to be paid well. The hospital is notorious cheap and often replacing well established and experienced RN's and support for "less expensive" and inexperienced staff. There is a high level of turnover within nursing and support staff.

    Cons

    Unless your a doctor or within the administrator RHS will continue to make budget cuts effecting employee moral and productivity. The employees are underpaid and often expected to complete tasks well beyond their job descriptions. Management makes decisions based on budget alone and seldom takes into account the individual.

    Advice to Management

    Stand up to the administration and fight for the good of your employees. They're the individuals who actually interact with the patients.

    Reading Health System Response

    Oct 23, 2016 – Director of Talent Acquisition

    We are surprised by your review of Reading Health System. We take pride in the fact that our compensation and benefits are very competitive. In fact, the majority of reviews placed on this site by ... More


  8. "Non-Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, PA
    Current Employee - Anonymous Employee in Reading, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Reading Health System full-time

    Pros

    Acceptable pay and benefits with good coworkers and usually isn't stingy about over time hours.

    Cons

    Treats non-managers like they're worthless. Automatic 5's for managers in the yearly reviews but everyone else, whether they deal with patients directly or not get 1's? how does that make any sense? Drop a department to save money, then give another department all that work load and then some without even an attempt to act like they're going to increase pay? Doesn't seem to make sense to me.

    Doesn't seem like getting a job is really possible unless you know someone or are married to someone that works here already. That includes even moving up to a different position once you are an employee.

    Advice to Management

    More responsibilities should lead to more pay. I mean that makes sense to... I guess everyone that's not management. Doesn't seem like management cares that their people are well compensated.

    Reading Health System Response

    Oct 23, 2016 – Director of Talent Acquisition

    We like hearing that you feel you have good coworkers. This is something we hear consistently from employees. We know this contributes to a positive employment experience for our employees. We can ... More


  9. "RN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ICU RN in Reading, PA
    Former Employee - ICU RN in Reading, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reading Health System (More than 10 years)

    Pros

    Bedside nurses really care about patients and each other. They are very willing to help each other out with information, as well as a helping hand when unit is overwhelming or under staffed.

    Cons

    Administration continues to downplay the individual nurse's true value and importance to the hospital. Many are threatened with the "we can always replace you." This is very detrimental to the retention of very qualified and experienced nurses. Administration also is physically changing charts to hide mistakes that are done, in order to hide the mistake from the patient. This goes against every grain of medical training.

    Advice to Management

    Value the nurses and show them your appreciation for their knowledge & hard work

    Reading Health System Response

    Oct 17, 2016 – RHS Administrator

    We are happy to hear that you enjoy your team and the people you work with. We are sorry to hear that you feel Administration does not value the role of the nurse. The organization does many things ... More


  10. "EVS"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Reading, PA
    Current Employee - Anonymous Employee in Reading, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    benefits are good easy for me to get to work vacations are fair for everyone and PTO also days off is fair I also like every other weekend off

    Cons

    sometimes communication is not good between shifts and between departments and at times have to pick up what the prior shift left behind

    Advice to Management

    not to much

    Reading Health System Response

    Sep 19, 2016 – Director of Talent Acquisition

    Thanks for your review and your recognition that our benefits and paid time off are good. We feel are benefits and PTO time are very competitive. Most of the reviews posted on glassdoor from ... More


  11. Helpful (1)

    "New management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Respiratory Therapist in West Reading, PA
    Former Employee - Respiratory Therapist in West Reading, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reading Health System full-time (More than 10 years)

    Pros

    It was a great place to work 15 yrs ago

    Cons

    Treat employees like they have no worth, easily replaceable

    Advice to Management

    Treat people who have given many yrs with some sort of respect, like they want to be treated

    Reading Health System Response

    Sep 19, 2016 – Director of Talent Acquisition

    We are sorry to hear that you did not feel as if you were valued and respected. Our goal is for employees to know that they are the key to our success as an Health System. At any time if an employee ... More


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