Real Time Resolutions Reviews | Glassdoor

Real Time Resolutions Reviews

Updated November 7, 2017
25 reviews

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4.0
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Eric Green
15 Ratings

25 Employee Reviews

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Pros
Cons
  • Upper management literally could not care less for anyone not in middle management or higher (in 6 reviews)

  • There is really no room to advance (in 5 reviews)

More Pros and Cons

  1. "It’s ok"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Real Time Resolutions full-time

    Pros

    Environment is great to start

    Cons

    No room for advancement


  2. "Information Analyst Intern"

    StarStarStarStarStar
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Real Time Resolutions as an intern

    Pros

    Willing to work with your schedule

    Cons

    Daily repetitive work
    Not much room for growth

  3. "Loan Boarding Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Real Time Resolutions full-time

    Pros

    Free time to work. Good working condition.

    Cons

    Relatively low salary and benefits.

    Real Time Resolutions Response

    Jun 14, 2017 – SVP - Human Resources

    Thank you for reviewing our company! If you ever want to talk in person, we are here to listen. You can always reach out to our on-site Human Resources Department to discuss your experience with us.


  4. "fun at rtr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consumer Solutions Professional in Phoenix, AZ
    Former Employee - Consumer Solutions Professional in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Real Time Resolutions full-time (More than a year)

    Pros

    great at scheduling hours and working with you great benefits and PTO is is always adding on. requesting time off is never hard and they have an amazing break room and fun work environment. the company has great growth opportunities. great ways to learn about so many things

    Cons

    not always the best coverage with management. not always the best about educating on new things. managers need to work better on communications with themselves and employees. company is still young / new so there is things to improve on

    Real Time Resolutions Response

    May 4, 2017 – SVP - Human Resources

    We appreciate your feedback and are so pleased that you enjoyed your tenure here. Thank you for taking the time to leave a review about your experience with us.


  5. "Good work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Real Time Resolutions full-time (More than 3 years)

    Pros

    Timings are Flexible, there is not much work pressure,atmosphere is friendly. Even the superiors try their best to help you out.

    Cons

    Not many cons to write on except that you Get stuck at the same salary after a point of time.

    Advice to Management

    Should be keen to give promotions to retain the right and deserving employees


  6. Helpful (1)

    "Overall, not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Real Time Resolutions full-time (More than 3 years)

    Pros

    Depending on who your manager is, perks are good. Benefits are good. There is upward mobility and opportunity for growth.

    Cons

    Only analysts on collection floor get bonuses, no one else does. They recently laid off over 100 people because of bad business decisions.

    Advice to Management

    Get out of consumer collections and back to mortgages, it's what RTR excels at. Put more people in non-money-making departments to make it work.


  7. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    flexible schedule, friendly environment,great staff

    Cons

    meet quotas, stressful if you arent a pushy person

  8. "Data entry File management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Clerk and Administrative Assistant in Halethorpe, MD
    Former Employee - Office Clerk and Administrative Assistant in Halethorpe, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Real Time Resolutions (Less than a year)

    Pros

    They have a lot of room for employees to grow with the company. Family oriented staff very understanding and willing to go the extra mile to help.

    Cons

    Most positions are contracts only with the possibility of hire but when things get slow things gotten unstable

    Advice to Management

    More recognition of the efforts from your key employees


  9. "Good environment, but mediocre pay amd benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Real Time Resolutions full-time (More than a year)

    Pros

    People and coworkera are great, management is involved, and the environment is very pro-employee

    Cons

    No 401k matching, a bit stingy on salary for entry-level corporate employees, though healthcare benefits are great if you are single (completely paid for by employer)

    Advice to Management

    Keep up the good work. Now that youve grown, focus on employee retention by giving employees raises and 401k matching.


  10. "Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Real Time Resolutions full-time

    Pros

    Good people to work with and for.

    Cons

    Some issues trusting upper managment.

    Advice to Management

    Be more transparent.


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