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RealPage Reviews

Updated September 7, 2017
31 reviews

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RealPage CEO Stephen T. Winn
Stephen T. Winn
9 Ratings

31 Employee Reviews

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Pros
Cons
  • Work/life balance can be tough sometimes (in 20 reviews)

  • Some from the upper management is not open for others' opinion (in 28 reviews)

More Pros and Cons

  1. Helpful (3)

    "Not valued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Richardson, TX
    Current Employee - Account Manager in Richardson, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at RealPage full-time (More than 5 years)

    Pros

    gym on site
    cafeteria with healthy options on site
    employees

    Cons

    No culture
    Upper management has no consideration for employees


  2. Helpful (3)

    "Implementation Consultant I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Consultant in Costa Mesa, CA
    Current Employee - Implementation Consultant in Costa Mesa, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at RealPage full-time (More than 5 years)

    Pros

    High paced work environment with heavy workloads

    Cons

    Room for growth and opportunity to improve. Measured through metrics that are innacurrate

    Advice to Management

    Help others grow within the company

    RealPage Response

    Aug 16, 2017

    Thank you for your post. I want you to reach out to Elaine Johnson your HRD and discuss your desire to grow and improve. Then lets discuss metrics that you believe are inaccurate. Not sure why that... More

  3. Helpful (2)

    "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Dallas, TX
    Current Employee - Intern in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at RealPage (More than a year)

    Pros

    They were nice and helpful

    Cons

    It was such a boring job. I did the same thing everyday which was data entry and making calls. It sucked

    RealPage Response

    Jun 2, 2017

    Thank you for your post and since you listed yourself as a current employee I am going to make a suggestion to you and all future interns, even though you wrote in past tense. Walk down the hall and... More


  4. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI

    Pros

    Nice environment, always can get a good hot cup of coffe, love the morale boosters.

    Cons

    The benefits are horrible. The monthly premiums and deductables are just a huge decrease in your yearly salary. HR / benefits department never respond to emails and questions. The $50 discount they give off your month premium is nothing compared to a 6K out of pocket deductible. Its either go to the doctor or put food on the table. As hard as the employees work, we could at leat get profit sharing to help off set some of the costs.

    Advice to Management

    Pleae consider more and better benefit options that can help everyone.

    RealPage Response

    Sep 29, 2016

    Thank you for your post. I would like you to send me every email that the HR function has not responded to. As this point is contrary to the service they try to provide. Again, send them to me and I... More


  5. Helpful (11)

    "High stress job & fast management turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Carrollton, TX
    Current Employee - Engineer in Carrollton, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at RealPage (More than 3 years)

    Pros

    "Was" an amazing place to work, when hired current managers had been in place for years and cared about there employees well being and careers , and internal promotions from lower departments was very high. lots of room to grow...
    there are some great people there
    Great for getting experience and that getting out and moving on

    Cons

    Now after over 4 years and 6 different managers for my department moral is pretty low -Manager gives lots of open-ended promises, never follows through
    can never back up there employees due to manager/s not being technically qualified, causing department changes that forces much higher workloads than job outlined when hired
    -Micro Managing like you wouldn't believe
    -Highly stressful when everything you do has to be explained to a boss that doesn't know even the basics of Microsoft Office
    - Pay is poor for senior employees .. when newer recruits get 15-20% more with little to no experience and raises will not reflect performance
    - your voice will not be heard, above issues have been brought up with managers of department current and past, due to High turnover though the good ones leave before doing any good and the bad ones seems to always stick around a little longer to screw up things that have been in place for years that have always worked very well
    -Would of liked to have a long term career...doesn't look promising
    -Company seems Way to focused on acquiring companies rather than making what they have great

    Advice to Management

    VP's and Directors ..If Managers don't have the Will to learn or are technically qualified, let them go, find some one with in the company or hire technically qualified Managers
    take care of your employees .. happy employees work harder
    the Cost to give good knowledgeable employee a decent pay is tens of thousands cheaper than having that person quit and hiring some one with 0 experience and having to train them

    RealPage Response

    Jun 22, 2016

    Thank you for your post. You've given a considerable amount of time working at RealPage and have earned the right to have a point of view. I 100% agree with your advice. Let's deep dive the... More


  6. Helpful (10)

    "Not As Good As It Should Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX
    Negative Outlook

    Pros

    Great people able to work from home on some days

    Cons

    Constant management turnover, extremely slow to make changes that would benefit client and employee-rather more focused on just making the company money

    Advice to Management

    Even if promotional jobs are open, the compensation to advance has to be the worst in the industry, not to mention your current manager will try and block you to advance to keep the numbers on their team

    RealPage Response

    Apr 11, 2016

    Thank you for you post. I'm very interested in your point of how we can make quicker changes to benefit clients and employees. It is also clear that your impression on promotions has some issues with... More


  7. Helpful (16)

    "Take Care of Your Long Term Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Consultant in Carrollton, TX
    Current Employee - Implementation Consultant in Carrollton, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at RealPage full-time (More than 3 years)

    Pros

    Pretty good product; Company has great ideas but can't seemed to get all the applications to 'play together'. If they can make this happen,this company will have the market.

    Cons

    If you come in from the outside you will be making more than employees who've been working 60 hours a week - for almost 2 years. Got a 'Exceeds Expectations' but raise % does not reflect grade.

    Advice to Management

    Take care of ALL your current employees not just a chosen few. Don't pay out to new employees and expect your old employees, who've been there for years, to train the news one who get paid more. Please stop blocking people from transferring to other departments. If you don't want them - which is what the raise percentages reflect - let them go. Extremely frustrating to talk to Recruiting only to hear you are 'frozen'.

    RealPage Response

    Mar 7, 2016

    Thank you for your post. I can tell you that no one is "frozen". especially after working here for three years. Call me direct at 4016 and lets resolve the issue before you immediately. The... More

  8. Helpful (10)

    "Sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AR II in Dallas, TX
    Current Employee - AR II in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at RealPage full-time (More than 3 years)

    Pros

    Good product, but it does not work the way sales is told it does in many different areas of integration.

    Cons

    Treated worse than any place I've worked. Harassment from guys, lack of support, and the need to fit into the "girls club" is all frustrating. If you are an older lady (even with no experience) or are friends with one there you can be handed huge accounts that a monkey could close. If you don't fit the girls club mentality and want to make it on your own, don't bother. No one is treated equally, and everyone not in management is free game to fire or make miserable until you quit.

    Advice to Management

    Give raises and accounts to those who succeed and deserve them. Don't treat people like they do not matter. Success should equal money. At RealPage is does not.

    RealPage Response

    Mar 7, 2016

    That you for your post. I've reached out to the leadership team in sales to discuss. My suggestion to you is that you sit down with Daryl Rolley if you have already discussed this with your leader... More


  9. Helpful (6)

    "Senior Managers and Director still doing old technical jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Database Administrator in Carrollton, TX
    Current Employee - Database Administrator in Carrollton, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at RealPage full-time (Less than a year)

    Pros

    Complex It infrastructure to learn from

    Cons

    Senior Managers and Directors will not give up old job and tasks and constantly try to interfere with how technical staff do their job.

    Advice to Management

    Manage and fix the crumbling infrastructure and budget and leave technical people alone to do their jobs how it should be done today and not 10 years ago when you had the job

    RealPage Response

    Dec 26, 2015

    Thank you for your post. There is an old adage that people gravitate to what they know and like to do. Sounds like you have some good ideas on how to manage the database. You might want to do a... More


  10. Helpful (6)

    "Parts of the company are good. Many are not."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Carrollton, TX
    Current Employee - Senior Manager in Carrollton, TX
    Doesn't Recommend
    Positive Outlook

    I have been working at RealPage full-time (More than 5 years)

    Pros

    The overall company culture is improving.

    Competitive pay for incoming employees.

    Pay can be good for long-term employees if you know how to negotiate a raise.

    The company is growing.

    Some departments are great to work in.

    Opportunities can be had if you make friends with the right managers.

    The company seems to want to improve and working to do so via Employee Engagement Surveys

    Cons

    1. RealPage does offer competitive pay for starting employees, however many long term employees lose ground compared to incoming ones due to minimal pay increases for in-place talent versus more aggressively increased competitive pay for incoming talent. It's a regular occurrence that in order to get a promotion or raise you have to leave the company for a few months and get re-hired at the position you deserved to begin with.

    2. In many parts of the company favoritism is rampant, and several positions are filled by the 'best friend' as opposed to the most qualified person. I personally have not been passed over in this scenario, but I do see it happen regularly.

    3. Many mid-level managers pigeon-hole their employees and prevent them from moving forward in their careers because they are "too valuable" where they are. See Con #5.

    4. Too many barriers to cooperation among teams, and lack of willingness to simply help. However, this is slowly improving with the re-aligned development team.

    5. Too few people in key positions, and little to no backup for those employees that are a single point of failure putting entire products at risk if that employee leaves. This also does not allow employees to move up.

    6. In many areas, Management and Leadership try to control information apparently oblivious that in the absence of information the worst is generally assumed, and rumors spread rapidly. Be open. Tell your employees what's going on. If they don't like it and leave because of it, then you didn't string along a frustrated employee and you can openly set expectations for the next employee.

    7. Budget and revenue goals are tightly controlled. Many managers in a position to better perform their own jobs and help influence the performance to goal are not equipped to do so due to lack of information or any knowledge of budget goals. Allowing input would be even better.

    8. RealPage conducts regular employee surveys. This in and of itself is good. Unfortunately many managers scores are boosted by having friends working for them. Additionally, despite my manager receiving very low scores, no concerted effort has been put forward to improve scores. In fact, results were never shared or discussed with the larger team at all. The whole thing feels like lip-service rather than any real effort in my area; though I see other managers concentrate on this and engage with their employees to improve.

    Advice to Management

    1. Keep annual targeted employee pay increases in pace with the increases in mid-point for incoming employees.

    2. Invest in quality developers. Although offshore developers cost 1/4 to 1/5 of onshore resources, you are getting what you are paying for. A good Dev IV onshore can usually produce twice the amount of work, with significantly less re-work resulting in a lower cost per unit of development work overall.

    3. Read the RealPage promise daily. Actually uphold any part of the RealPage Promise to your employees. Also, the first point on the management part of the promise is consistently missed -- at all levels. Let your people do the job they are hired to do. Break the client-facing management team of the habit of over promising what cannot be reasonably delivered.

    4. Take care of your employees first. They in turn will do a better job of taking care of your customers. The bottom line will then take care of itself.

    5. More people are needed in BA, QA and Dev positions - the ones where people actually build the product. Only consistent hiring seems to be in sales and products cannot improve quickly enough with any level of quality due to consistent under staffing and offshoring Dev and QA to slow and low quality resources.

    6. See Con # 6 above. Well informed employees are more equipped to make the right decisions. Decisions made in the absence of information usually lead to bad results.

    RealPage Response

    Dec 26, 2015

    Thank you for you post. I can tell that you have given this great thought and truly care about the company. In fact, I am going to take your post and share it with the leadership team. A couple of... More


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