RealPage Reviews | Glassdoor

RealPage Reviews

Updated August 19, 2017
331 reviews

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331 Employee Reviews

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Pros
  • Employees are encouraged to have work-life balance (in 40 reviews)

  • Great people, benefits & culture (in 33 reviews)

Cons
  • Work/life balance can be tough sometimes (in 20 reviews)

  • Some from the upper management is not open for others' opinion (in 27 reviews)

More Pros and Cons

  1. Helpful (1)

    "Commitment to innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - YieldStar Advisor in Dallas, TX
    Current Employee - YieldStar Advisor in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (More than 3 years)

    Pros

    Steve Winn truly is committed to growing the organization and outperforming the market, becoming the best possible tools for the clients

    Cons

    We've grown so much it's difficult to find consistency between products. It's a challenge we are working hard to overcome

    Advice to Management

    Eliminating the silos between products

    RealPage Response

    Jan 30, 2017

    Thank you for your post. You have locked on to a priority that I truly see as getting better now that we have gotten our dev teams under Andrew and our Product teams under William. Then you add in... More


  2. Helpful (1)

    "Many great amenities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desktop Support Technician in Richardson, TX
    Current Employee - Desktop Support Technician in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (More than a year)

    Pros

    The new campus houses a cafeteria (fantastic chef), game room, and work out facility among other great amenities

    Cons

    Not many cons to say

    RealPage Response

    Jan 9, 2017

    Thank u for your post. The campus is really great, every kind of food made daily from sushi to Mexican. After you catch lunch, then you can plan your workout with the personal trainers. The gym is... More

  3. "Review"

    StarStarStarStarStar
    Former Employee - Senior Living Leasing Specialist in Richardson, TX
    Former Employee - Senior Living Leasing Specialist in Richardson, TX

    I worked at RealPage (More than a year)

    Pros

    Management team seemed to care for their employees. Always willing to listen.

    Cons

    Some shifts not family friendly. Hard to manage hours and family life.

    RealPage Response

    Jan 9, 2017

    Thank you for your post. I appreciate your balanced review. If you would like to return some day, please give me a call. Sincerely, Kurt Twining


  4. "Dream Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Greenville, SC
    Current Employee - Customer Service Representative in Greenville, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at RealPage full-time (Less than a year)

    Pros

    Think this is the best job ever, everyone is so nice and always smiling. the inside of the building is so beautiful and they even have a gym! which just blew me away, and the desks are so cute and customizable I love it. and its colorful and just a great vibe to be in. the kind of environment where you don't even want to leave. I start this job in 2 weeks and this is my observation just from the open house interview! So im so excited to actually start and be on the phones making some money!

    Cons

    Havent experienced any cons yet.

    RealPage Response

    Jan 9, 2017

    Thank you for your post. I wish you nothing but a great career at RealPage. All the best, Sincerely Kurt Twining


  5. Helpful (4)

    "Stable, but be aware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Carrollton, TX
    Former Employee - Senior Software Developer in Carrollton, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RealPage full-time

    Pros

    Great work environment, smart co-workers and management in the IT sector. Benefits are also decent, with good mobility and a career plan.

    Cons

    You may not end up doing what was described to you in your interview. With many repeat employees, this shop has the art of the good interview down. There is also quite a bit of fishy business in the company's history and books. Look closely.

    Advice to Management

    Stop tuning the interview to the candidate's hopes. Tell them the truth about what they'll be doing. Also, look around you. 1 out of 3 of you might be committing fraud.

    RealPage Response

    Dec 19, 2016

    I'm glad you enjoyed smart coworkers, career mobility and solid benefits. However you have taken a conspiracy thought that has no basis in truth. I personally know how diligent we work as a company... More


  6. Helpful (2)

    "More Cons than Pros!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at RealPage full-time (More than 5 years)

    Pros

    New building is nice with gym and cafeteria. HR constantly tries for improvements if they let them. Pay and benefits are comparable.

    Cons

    Open floor plan where managers don't even have a cubical. Employees don't feel valued. CEO doesn't seem to care about employees much. Constants layoffs, especially at senior managements level. No work life balance and if you leave on time, no promotion for you. Small company that grew into a mid-size company in a short time due to acquisitions, however still tries to manage with small company systems and culture. No training classes like mid-size and large companies and if you want to register for classes, you have to answer your managers which will looks bad on you as you will miss some work days and they have to pay for it. Therefore, employees won't go for it.

    Advice to Management

    Training, good systems, work life balance.

    RealPage Response

    Dec 27, 2016

    Thank you for your post. I would like to learn more from you if you are willing to let me buy you lunch. We are growing quickly into a mid size company. The new building has been very well received... More


  7. Helpful (1)

    "Not to pay much or cultivate talent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Consultant in Greenville, SC
    Former Employee - Implementation Consultant in Greenville, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The environment was great. I loved the people that I worked with.

    Cons

    The salary was a big negative. There is also a lot of instability presently that is causing a lot of jobs to go away as well as move to other countries.

    RealPage Response

    Dec 5, 2016

    Thank you for your post. I'm glad you like your teammates and the environment that we have created in South Carolina. I don't understand the instability comment as it relates to locations of jobs. We... More

  8. Helpful (4)

    "Uhh...think long and hard before you step into this mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in Ann Arbor, MI
    Former Employee - Client Service Representative in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RealPage full-time (More than a year)

    Pros

    Great co-workers! The team is awesome and gets along really well. Many employee functions around holiday times. Flexibility as far as start time. Pay is ok.

    Cons

    Not much support from administration or teams in California. Lots of pressure to satisfy clients but not much support. Work load is a LOT and not balanced. Some employees bust their butts and some just sit on theirs. Not fair.

    Advice to Management

    Reward those who deserve rewarding and get rid of those who don't do what you pay them to do!

    RealPage Response

    Dec 5, 2016

    Thank you for your post. This one is coming from newly acquired NWP. I will send this to Kim and Ron for their review. We need to have a balanced work load. We are also hiring some new help in Ann... More


  9. "Someone Who Worked Here for Nearly a Year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Associate in Greenville, SC
    Former Employee - Marketing Associate in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay was decent for what you do, and my coworkers were great. I have definitely made some lifelong friends. My TL was very understanding and I appreciate everything she did to help us come together as a team.

    Cons

    I know it's a call center, but the calls can be non-stop some days. You don't always have a chance to catch your breath before the next auto-answered call comes in. You also get reviewed three times a week, which can be stressful at times. Some of the callers can be very rude and disrespectful, despite you trying your best to help them. This can be frustrating since there is nothing you can do except grab a supervisor.

    Advice to Management

    Understand that this job can be exhausting for some. It doesn't help that multiple departments have been shipped overseas (ICR, Single Family, Third Shift). That really can kill employee morale. It can be very difficult going into work every day not knowing if your job is safe or not. Be more empathetic, as this is very frustrating for the employees. And be more understanding to those who ultimately decide to seek out other opportunities.

    RealPage Response

    Nov 28, 2016

    Thank you for a very balanced post. First I am glad that the pay was considered decent and you worked with some very good people. Love that. I have sat on these calls and yes sometimes the person on... More


  10. Helpful (1)

    "Started out great ...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vendor Compliance in Plano, TX
    Former Employee - Vendor Compliance in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at RealPage full-time (More than 3 years)

    Pros

    Was close to home, most of the coworkers were great and was able to provide with an insight to Onesite

    Cons

    Management leadership was not there, no way to bonus or move up from the Vendor compliance sector. Was let go for going the extra Mile

    Advice to Management

    Care more for your employees, Also do something with that god awful big white lettering on the new building. Trust me it will still be visible

    RealPage Response

    Nov 28, 2016

    Thank you for your post. Not quite sure how to read this post as you state you were let go for going the extra mile. That doesn't make any sense to me. SO I went back into the termed files and... More


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