RealPage Reviews | Glassdoor

RealPage Reviews

Updated August 19, 2017
331 reviews

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331 Employee Reviews

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Pros
  • Employees are encouraged to have work-life balance (in 40 reviews)

  • Great people, benefits & culture (in 33 reviews)

Cons
  • Work/life balance can be tough sometimes (in 20 reviews)

  • Some from the upper management is not open for others' opinion (in 27 reviews)

More Pros and Cons

  1. Helpful (9)

    "meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tac in Greer, SC
    Former Employee - Tac in Greer, SC
    Recommends
    Neutral Outlook

    I worked at RealPage full-time

    Pros

    Nice activities and incentives - they do try to make it an energetic and fun environment for the marketing associates

    Cons

    The high call volume at times can be exhausting. Also, the time off policy is not conducive to family life and illnesses. Management can be very immature and cliquish - feels like high school in regards to them.

    Advice to Management

    Review your management staff - the high turnover isn't due to the work being that hard because it isn't - it's the childishness inconsistency from management as to why people leave.

    RealPage Response

    May 31, 2016

    Thank you for your post. I'm glad that you found the environment energetic and fun. No question peak call volumes are demanding. Although you have left, please stay connected to the company as the... More


  2. Helpful (3)

    "Once promising, now struggling to succeed in all aspects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Dallas, TX
    Former Employee - Sales Representative in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    New location move in 2016 is in centralized Dallas area location near other IT companies
    Average benefits - two week vacation etc.

    Cons

    Sales Executives and managers promise high commissions, then put qualifiers on eligible new sales.
    Top Company executives have massive turn over ratio; word is they leave as soon as their cash bonus/guarantees expire.
    Implementation of software is slow and leaves customers frustrated.

    Advice to Management

    make sure your bonus agreement is in cash.

    RealPage Response

    May 31, 2016

    Thank you for your post. I see that you are a former sales rep for the company. To be fair and balanced here, lets start by saying the company has had 7 straight impressive quarters of growth in... More

  3. Helpful (5)

    "Licensed Care Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carrollton, TX
    Former Employee - Anonymous Employee in Carrollton, TX
    Doesn't Recommend
    Negative Outlook

    I worked at RealPage full-time

    Pros

    Good work schedule, average base pay.

    Cons

    Using VOIP headsets for call center- calls drop all the time, poor website, no real benefits for incentives. Don't waist your time applying here. Medical benefits are weak.

    RealPage Response

    May 16, 2016

    Thank you for your post and I hope you find something that delights your career interest. Our medical plans/benefits are considered above average when we compare them to the national offerings for... More


  4. Helpful (2)

    "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Custoner Service in Carrollton, TX
    Former Employee - Custoner Service in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RealPage full-time (More than 3 years)

    Pros

    Excellent support and empkoyee appreciation

    Cons

    No individual consideration during personal issues

    Advice to Management

    More internal advancement

    RealPage Response

    Apr 21, 2016

    Thank you for your post. The customer service function is vitally important to RealPage. I'm glad you found support for your role and appreciation for the employees who work critical issues for our... More


  5. Helpful (2)

    "Developer III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer III in Carrollton, TX
    Current Employee - Developer III in Carrollton, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at RealPage full-time (More than 3 years)

    Pros

    Very diverse work place. Good work life balance.

    Cons

    Still outsources a lot, even when the domestic developers tell management that it hurts more that helps. Salary is below market.

    RealPage Response

    Apr 21, 2016

    I'm glad you like the diversity and work/life balance. By now you are aware of the global work force project wrapped around the development team. I'm excited that we are taking the time to review... More


  6. "Great Overall Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Licensed Anget in Irvine, CA
    Current Employee - Customer Care Licensed Anget in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (Less than a year)

    Pros

    Overall working with the hiring team has been very easy, friendly, fast and everyone I spoke with has a great attitude and was very helpful. I enjoyed working with Carla who was states away but was very helpful and polite.

    Cons

    I have nothing bad to say. Everything went very smooth.


  7. Helpful (2)

    "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX
    Recommends
    Positive Outlook

    I have been working at RealPage full-time (Less than a year)

    Pros

    Great work life balance
    Awesome company culture
    Fantastic company overall
    Not afraid of change
    Great management

    Cons

    RealPage is not afraid of change which can be considered a pro and a con

    Advice to Management

    Keep doing what you're doing!

    RealPage Response

    Apr 11, 2016

    Thank you for your post. Hope you went to the latest update on the move. Our new Corporate HQ's is going to be an amazing culture statement. All the best. Kurt Twining

  8. Helpful (1)

    "The REAL RealPage:"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiting Assistant in Greenville, SC
    Current Employee - Recruiting Assistant in Greenville, SC
    Recommends
    Positive Outlook

    I have been working at RealPage full-time (Less than a year)

    Pros

    Extremely positive, inspiring, creative, organized work environment. Very fast paced, and very innovative. The energy within any RealPage location is incomparable. I love the people I work with and I love the work that I do. No matter the position, you truly feel like you are making a difference in some way, some how. This is a company that CARES about it's employees and that is evident in how they go above and beyond to provide a comfortable lifestyle for anyone employed here. I can't speak for everyone, but my bosses are amazing. Highly skilled and very compassionate.

    Cons

    The only con I would say is this environment is very fast paced regardless of the position. If you aren't performing as you should or are not on top of things, you will feel it all around. Organization and efficiency are imperative.

    Advice to Management

    Keep being the compassionate and driven people that you are. Yes, this is a business but we are all human and everyone could use a little TLC every once in a while!

    RealPage Response

    Apr 11, 2016

    Thank you for your post. I'm glad you are finding the things that you need to have a productive and fun work life. It is fast paced here, no matter what position you occupy, but that speaks to two... More


  9. Helpful (10)

    "Not As Good As It Should Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX
    Negative Outlook

    Pros

    Great people able to work from home on some days

    Cons

    Constant management turnover, extremely slow to make changes that would benefit client and employee-rather more focused on just making the company money

    Advice to Management

    Even if promotional jobs are open, the compensation to advance has to be the worst in the industry, not to mention your current manager will try and block you to advance to keep the numbers on their team

    RealPage Response

    Apr 11, 2016

    Thank you for you post. I'm very interested in your point of how we can make quicker changes to benefit clients and employees. It is also clear that your impression on promotions has some issues with... More


  10. Helpful (8)

    "Love being work yes but only for management guys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer III in Carrollton, TX
    Former Employee - Developer III in Carrollton, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RealPage (More than a year)

    Pros

    You get new manager for every six months

    Cons

    Management still thinks slavory still exists
    No ethics no professionalism
    Labor rules are very poor

    Advice to Management

    Please wake up and grow up guys

    RealPage Response

    Apr 28, 2016

    Thank you for your post. Your feedback is harsh and its unfortunate that your experience did not meet your expectations. Duly noted. I sincerely, hope you find a better situation for you in the... More


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