RealPage Sales Reviews | Glassdoor

RealPage Sales Reviews

17 reviews

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2.5
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RealPage CEO Stephen T. Winn
Stephen T. Winn
13 Ratings

Employee Reviews

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Pros
Cons
  • Work/life balance is not a priority either (in 17 reviews)

  • Turn over in upper management and constant changing in departments (in 26 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Diego, CA
    Current Employee - Sales in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I’ve worked at other high tech companies over the past two decades and RealPage is one of the few collaborative environments that does everything it can to raise the bar for its employees. Not only do they want you to succeed, they want you to think two levels higher. Yes, they actually want you to project yourself into growing your career there. I work with passionate, intelligent professionals who want to row in the same direction in order to get our jobs done and help the company succeed. Our recent sales conference validated my sentiments by having multiple workshops that gave us tools to do our jobs better. This included knowledge and team building exercises as well as celebrating our collective victories. It was truly inspirational.

    Cons

    Multiple buildings on the campus makes for difficult meetings, but this should be remedied when we move to our new corporate facilities in the not too distant future.

    Advice to Management

    We have a great story to tell and I think that quarterly company meetings where management discusses our state of affairs and their continued vision would be very motivational. I also think management should put more money into our marketing budget. I worked for the other guys and our products are truly better than the competitor's products. The competitors have inferior products but because they spend more on marketing, they have greater brand awareness.

    RealPage Response

    Feb 5, 2016

    Thank you for your post. We plan to have quarterly videos with Steve Winn, CEO, after each earnings release, plus, the new 'myrealpageportal.com" was just launched so you can find so many things that ... More


  2. Helpful (3)

    "Once promising, now struggling to succeed in all aspects"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Dallas, TX
    Former Employee - Sales Representative in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    New location move in 2016 is in centralized Dallas area location near other IT companies
    Average benefits - two week vacation etc.

    Cons

    Sales Executives and managers promise high commissions, then put qualifiers on eligible new sales.
    Top Company executives have massive turn over ratio; word is they leave as soon as their cash bonus/guarantees expire.
    Implementation of software is slow and leaves customers frustrated.

    Advice to Management

    make sure your bonus agreement is in cash.

    RealPage Response

    May 31, 2016

    Thank you for your post. I see that you are a former sales rep for the company. To be fair and balanced here, lets start by saying the company has had 7 straight impressive quarters of growth in ... More


  3. Helpful (7)

    "Great Starter Career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Dallas, TX
    Current Employee - Sales in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at RealPage full-time (More than 3 years)

    Pros

    Great way to gain experience in the SaaS/Real Estate/Tech industries as a stepping stone. Lots of opporunity to grow and transition to different roles or departments. Outstanding people to work with and phenomenal niche industry.

    Cons

    Territories are feast or famine. Quotas and compensation plans inflated. Big learning curve. Limited support resources. Must promote yourself within or you will go unrecognized.

    Advice to Management

    Recognize talent and better place reps in a more suitbale territory/position based on their goals and personality. Invest more in tenured reps and provide better long-term incentives. Get to know your people.

    RealPage Response

    Jun 18, 2015

    Thank you for your post and I am glad that you like the people you work with. I printed your post and shared it with the sales leadership team. I can tell you that on Tuesday of this week, the HR ... More


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  5. Helpful (11)

    "Commissions are a headache!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Carrollton, TX
    Current Employee - Sales Representative in Carrollton, TX
    Recommends
    Positive Outlook

    I have been working at RealPage full-time (More than 3 years)

    Pros

    Talented people, superior products, good organizational culture

    Cons

    Lack of internal communication. Processes make about as much sense as a dog chasing its own tail. BIG hassle getting paid commissions. No transparency into how commissions are calculated and then good luck on actually receiving it on-time. That's if you ever get paid it at all.

    Advice to Management

    Pay your talent! Take care of your people!

    RealPage Response

    Jul 9, 2015

    Thank you for your post. To your point on communication, we have a task force set up right now that is looking at how to simplify the sales commission process. It should be simple, sales people are ... More


  6. Helpful (2)

    ""Real-Concerning""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Carrollton, TX
    Current Employee - Sales Representative in Carrollton, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RealPage full-time (More than 3 years)

    Pros

    The "cons" outweigh any potential "pros."

    Cons

    Look at the number of new hires each week. It is not because of company growth. The majority of new hires are because Realpage is a revolving door. Now why is it a revolving door? Management is unqualified and it is who you know and who is liked. Bonuses are only partially paid, if paid, and there is no logic to how. Stock price flucuates up and down in the same place. Many of my current co-workers talk about stock manipulation. Commissions are screwed up and not paid right. I was hopeful, but looking out like many of my co-workers.

    Advice to Management

    Start focusing on the "Real Concerns"

    RealPage Response

    Jul 29, 2015

    Thank you for your post. Let me share with you an alternative perspective. We do hire a lot of people. In 2011 when I joined the company we had 1600 employees. Today we are closing in on ... More


  7. Helpful (2)

    "The proof is in the stock [RP]"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Carrollton, TX
    Current Employee - Sales Representative in Carrollton, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at RealPage full-time (More than 3 years)

    Pros

    The company will continue to keep lying to wall street and to the employees about future expectations. This ensures decent pay and quarterly stock awards. Company has the uncanny ability to have hundreds of Directors, VPs, and SVPs. Title hungry should apply.

    Cons

    The stock will never go past $20. If you do not care then you are not in a leadership position. All the great leaders have left. If you are an SVP or VP at RealPage then I have little respect for your ability to have a similar title and compensation at a growing company.

    Advice to Management

    Quit lying.

    2010 - CEO says the stock is going to $40
    2011 - CEO says the stock is going to $40
    2012 - CEO says the stock is going to $40
    2013 - CEO says the stock is going to $40
    2014 - CEO says the stock is going to $40
    2015 - CEO says the stock is going to $40

    Look at a trend of RP stock since 2010 then make up your own mind on the "potential" of this company over the NEXT 5 years.

    RealPage Response

    Jul 21, 2015

    Thank you for your post. The analysts are predicting and expecting the stock to rise beyond $20 a share this year, and with sound operational excellence it will. We have strung several strong ... More


  8. Helpful (9)

    "Don't Work Here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Little Elm, TX
    Current Employee - Sales in Little Elm, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at RealPage full-time (More than 3 years)

    Pros

    Can't think of anything positive about this company

    Cons

    This is the most unprofessional company I have ever worked at. Their is no sales training for employees and they hire sales managers from within and most are not great at managing a team of their former peers. Their commission structure is so confusing most managers can not figure it out when you ask for help. I look forward to leaving this company ASAP. This has been such a unprofessional environment. Sales reps lie to clients to get their business and this is known by management

    Advice to Management

    Train sales reps and managers and maintain a professional environment on the sales floor

    RealPage Response

    May 27, 2015

    I discussed your post with the SVP of Sales, John Yager. Knowing that all sales hires and sales reps are required to go through a multiple week sales training course, I'm not sure how you can make a ... More


  9. Helpful (1)

    "I would recommend this company to a friend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative I in Carrollton, TX
    Current Employee - Sales Representative I in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RealPage full-time (More than 3 years)

    Pros

    good benefits. good work life balance.

    Cons

    Sales department is under new leadership. Going through lots of growing pains.


  10. Helpful (14)

    "Disorganized, Mismanaged & Uncomfortable Work Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales, Support, Analytical in Carrollton, TX
    Former Employee - Sales, Support, Analytical in Carrollton, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RealPage full-time (More than 3 years)

    Pros

    You can move up and into other departments but with extreme difficulty.

    Cons

    The company is disorganized from the top down. Getting anything done is nearly impossible and when it is done management even has not much say in what is done. Turnover is extremely high and employee satisfaction is very low. There is a "good ole boy" feel to the company. There is an overall style of fear, intimidation and making employees feel as if they could lose their jobs at any time. Sales quotas are too high. Territories are not fairly spread. Favoratism is clear. When managers give action plans employees are told it is a track for improvement and termination is not discussed. Movement is difficult unless you know someone in another department. Pay rates are low, below market standards throughout the entire company. An atmosphere of freedom is told but micromanagement is the reality. Change is constant to the level that you never know what your job will be the next day. Employment roles are changed without asking or even notifying the employee. Customers are not the first priority. Support and implementation departments have extremely high turnover which makes support for clients even more difficult. New companies are purchased regularly but migration or integration of new products is poor due to lack of internal organization. Overall it is a very unpleasant place to work.

    Advice to Management

    You are a technology company that mismanages your own information and does not use modern methods to run your own business. All managers should be evaluated because they are not doing their jobs. Finally, evaluate payment standards because they are below par for the market.


  11. Helpful (9)

    "Dazed and confused isnt just the name of a movie, it describes management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Dallas, TX
    Current Employee - Sales in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RealPage full-time (More than a year)

    Pros

    If someone wanted to write a report about how companies shouldnt be run, this is THE place. This is a company that has absolutely zero fear of doing the same thing over and over and getting the exact same miserable results. It is actually hard to believe how the company is run until after you have endured it for yourself. Imagine graduating from high school then being forced to go through it again, thats RealPage. Oh, I forgot about the Friday morning breakfasts, they usually get good tacos.

    Cons

    This is my second sales job and I know that this is not normal. How do you start -
    There is no person in this entire organization who understand how/why/when they get paid. Every commission check can be clawed back as long as you are employed by this company. The only people who know how much they are getting paid is management because they are on a different plan. If you actually hit your number, you get a surprise audit from commissions to make sure that you never see that check. ANd nobody will help you to understand why you dont get paid, I guess its legal somehow to not pay people.
    Training is a laugh. It will take you years to figure this place out. Years.
    This company has no problem in having relatives report to each other. No lying, the favoritism isnt hidden or discouraged, 'thats just RealPage' is how it gets explained. If you are on the right team, skill isnt necessary, you are going to get run over with opportunity. (Meters here, come getcha meters over here,,,,)
    Promotions go to those who are the right look or the SVP likes, it doesnt matter if you can actually explain something to a customer. The Vps are puppets.
    If you want a promotion, hold your breath and threaten to quit. You will get promoted way higher than if you actually try to earn it.
    It takes weeks to get an add on order to a customer. And when you do, the customer is so frustrated they dont want the service anymore but they are stuck with RealPage. It takes longer now to get an order out than when I started.
    Marketing, billing, implementations - all of these departments are set up to run perfectly. Perfectly for a company with 42 customers. In 1998.
    You wont hit your quota here unless you get the right accounts. You can spend a year trying to sell to an account that has no products but you get paid the same if companies just add new properties. If you arent working for the right vp, go kick rocks.

    Advice to Management

    Come downstairs and try to put in an order. I double dog dare you. Try to get someone to help with a bill problem, you will find out how many people it takes to get anything done. Lots of focus on the sale and no focus on service. How many people work here? WHAT DO THEY DO?? Promote good people instead of friends/relatives, its how the rest of the world works. Fix your infrastructure. Who am I kidding, these guys listen to no one.