Recorded Books Reviews | Glassdoor

Recorded Books Reviews

Updated February 15, 2017
10 reviews

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Rich Freese
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Employee Reviews

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  1. "Software engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Hanover, MD
    Current Employee - Software Engineer in Hanover, MD
    Recommends
    Positive Outlook

    I have been working at Recorded Books full-time (More than a year)

    Pros

    Flexible work environment, open to new technologies, always updating to using new tools.

    Cons

    Process is not there yet. Still needs improvement

    Advice to Management

    Improve process and allow more time for testing before going live.


  2. "Best IT company to work with."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer
    Recommends

    I have been working at Recorded Books full-time (More than 5 years)

    Pros

    Freedom to use any technology or tools,
    Chance to work with latest technology
    Less stress compared to other company i have worked with
    Good working environment
    Decent Managers and Team lead
    Decent pay
    Flexible Timing
    Work from home option
    Work from home option

    Cons

    Lots of managers and decision makers in a team
    Less option for promotion

    Advice to Management

    Should hire more technical person in managerial position


  3. "Positive Environment for Creative Employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Lots of schedule flexibility
    Excellent health benefits
    Diverse work content (many different kinds of books)
    Nice employees and warm atmosphere

    Cons

    Low salary
    Sometimes the book content is unpleasant


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  5. "Middle management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Recorded Books full-time

    Pros

    Some good and creative people.

    Cons

    IT development and support is awful. The department is completely mismanaged and has an extremely low level of productivity.

    Advice to Management

    Can't do anything about continuous change in ownership but core management needs to address the major shortfalls and make hard decisions. Always behind the competition.


  6. "Changing Landscape"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Good People
    -Stress free commuting if you live in Southern Maryland
    -Who doesn't love books.

    Cons

    -Industry is moving to all digital, the days are numbered for this facility
    -Not the company it used to be. Went from private ownership to continuously changing equity owners. Decisions are made for the short term and projects are poorly implemented or dropped.
    -Big disparity between pay of workers and management.
    -Distracted management seems not to care about employees. No communicated vision.
    -IT infrastructure and accountability is laughable.

    Advice to Management

    Get out of the bubble or let people in. Everyone is looking over there shoulder. Listen to what the customer needs.


  7. "Awesome concept"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Prince Frederick, MD
    Former Employee - Anonymous Employee in Prince Frederick, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Recorded Books (Less than a year)

    Pros

    Nice company has bonus program and flexibility in hours

    Cons

    Always downsizing, it's not what you know but who you know in the company that gets you ahead.

    Advice to Management

    Stop changing supervisors so often!


  8. "Good value for me, not the place for everyone."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Recorded Books full-time

    Pros

    As a salaried worker I get a lot of freedom as long as I fulfill my jobs duties. This allows me time to pursue job related projects that also benefit myself. An example would be starting a side project for the company that allows me to learn, practice, and expand a new skill set that could be beneficial personally, or professionally. The advantages include a clean and clear communication style from executive management. This allows deep and honest conversation so that you can better understand decisions or situations that affect you.

    The current approach to conflict is to avoid or de-escalate the conflict. This is done by focusing on how small of an issue the root of the conflict is compared to the whole system and company.

    Cons

    The pay seems average or below, though the annual bonus seems to heighten the pay to average or above. For the area the pay could be average or above, often times one would default to comparing to a metropolitan area though. The building as a whole is dated. The pros and cons seem to weigh in favor of the positive aspects of the job. I do not see much room for vertical ladder climbing.

    The processes seem to have evolved as leaders, technologies, and demands required. This process change forced by adaptation does not seem the most efficient. Employees will at times ask themselves why things seem to be backwards. Ultimately, this is just a gripe because the company leaders tend to focus on specific areas of the business in order to continue pushing the company into a lean, profit driving, growth model business.

    Advice to Management

    Introduce more fun. Be mindful of the company as a culture. Possibly, bring back the company newsletter.


  9. Helpful (1)

    "A Conservative & Domineering Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Prince Frederick, MD
    Former Employee - Account Manager in Prince Frederick, MD
    Doesn't Recommend
    Neutral Outlook

    I worked at Recorded Books full-time (More than 5 years)

    Pros

    A fantastic top end product. Good pay to very good potential pay. Very solid (or better) benefits.

    Cons

    Extremely limited advancement opportunities. A completely humorless upper management team that brings improper personal aspects into the workplace (religion in particular). A very tight methodology to everything that precludes much in the way of individual thought or responsibility. An extremely dour working atmosphere. Management contradicts itself if need be in order to hammer home unwarranted discipline.

    Advice to Management

    Delegate properly and get rid of the blantant personal biases that border on discrimmination. Listen to the front line people for ideas for improvement.


  10. "Avoid"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    -Flexible schedule for some departments
    -Most people are friendly
    -Working in the publishing industry
    -Good medical benefits

    Cons

    -Little communication between departments
    -Recent layoffs
    -Low salary (for us lower levels, anyway)
    -Constant frustration with company database

    Advice to Management

    Recorded Books is tucked away in suburban Prince Frederick, so your commute is easy as you're never going with traffic. Schedules can be flexible and most people are friendly and personable.

    There is little communication between departments. Managers will make decisions without viewing the company's process as a whole, then go back on those decisions once they catch flak from other departments - creating more work for the little guys. Salary for the worker bees is laughably low.

    The entire company switched to a new database to manage its business in January 2011. The system is STILL not fully functional to this day - almost everyone who works in it encounters regular problems. They have beefed up IT but there is still far too few solutions for those of us who are consistently frustrated with the database on a daily basis.

    There have been recent, major layoffs and no communication came from senior management explaining the downsizing until several weeks later. I know many who are actively seeking other employment - and Recorded Books is offering us no incentive to stay.

    If you are desperate for a job and they offer you one, I suppose you should take it. However, be forewarned.


  11. Helpful (1)

    "Stuck in a time warp"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    free rental membership
    smaller company
    Quiet area
    Some really good people trying to make it work through some very rough times

    Cons

    Old tech
    Not a lot of room to move up in the company
    Poor communication between projects
    Very limited options for dining out for lunch, etc.
    Not really near anything

    Advice to Management

    Pay attention to what you have and clear out the dead weight some more. Ensure groups are communicating and not so focused and stuck in their own little worlds. Don't let projects go on for years (decades) without changing things if nothing is working. Listen to the lower level employees that are on the front lines with customers to help make decisions on what is important to work on.