Red Lion Hotels Reviews | Glassdoor

Red Lion Hotels Reviews

Updated Aug 13, 2019

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Found 143 reviews

2.3
StarStarStarStarStar
Rating TrendsRating Trends
28%
Recommend to a Friend
25%
Approve of CEO
Red Lion Hotels CEO Gregory T. Mount
Gregory T. Mount
48 Ratings
Pros
  • "Incentives, free lunch, discounted hotel rooms(in 5 reviews)

  • "Great atmosphere, Fun, Energetic, Good People to work with, Clean, Experienced(in 4 reviews)

Cons
  • "Upper management implemented a lot of stupid ideas that turned customers off and lost money(in 13 reviews)

  • "Low pay reflected in sub-par employees(in 6 reviews)

More Pros and Cons
  1. "Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Lion Hotels full-time for more than 3 years

    Pros

    Loved everyone there! Nice people, great teamwork, inviting company culture!

    Cons

    No cons, the job and company were awesome!

    Red Lion Hotels2019-06-17
  2. "No leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Fayetteville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Red Lion Hotels full-time for more than 3 years

    Pros

    Get the experience of a different operating system under your belt.

    Cons

    Unprofessional and no accountability.

    Advice to Management

    Learn your title position and stop violating company policies.

    Red Lion Hotels2019-08-13
  3. "Fun"

    StarStarStarStarStar
    Current Employee - Front Desk Agent 

    I have been working at Red Lion Hotels full-time

    Pros

    Work with some great people

    Cons

    Low pay and questionable ownership.

    Red Lion Hotels2019-07-16
  4. Helpful (1)

    "Franchise Operations Support Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Red Lion Hotels

    Pros

    None to report quite honestly

    Cons

    (Corporate Office): Complete lack of organization and up-to-date information making it nearly impossible for anyone to succeed in any role. Zero accountability or transparency from management. Employee feedback/ideas swept under the rug by management. Constantly on hiring and salary freezes due to inaccurate forecasting. HR department non-existent for months before being replaced. Overall, horribly toxic work environment...

    Show More

    Advice to Management

    In order to save the ship from sinking, it’s necessary to focus on employee feedback.

    Red Lion Hotels2019-08-07
  5. "Change in Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Banquet Server in Spokane, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Red Lion Hotels full-time for more than 5 years

    Pros

    Free employee meals in the breakroom

    Cons

    Change in management No leniency for time off

    Red Lion Hotels2019-06-12
  6. "Good, ownership wasn’t great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent 
    Positive Outlook

    I worked at Red Lion Hotels full-time for more than a year

    Pros

    Good coworkers, high turnover rate

    Cons

    Benefits weren’t great, management poor communication

    Advice to Management

    Treat employees better, frustration with high turnover=bitter management

    Red Lion Hotels2019-06-04
  7. Helpful (4)

    "Perks come with a toxic price"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Corporate Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Red Lion Hotels full-time

    Pros

    unlimited PTO, Flex schedule, majority of coworker, free lunches and snacks

    Cons

    I have never experienced such an unhealthy environment or been treated so poorly due to retaliation after approaching mgmt/HR. High turnover, no training , no on-boarding. Nepotism within executives run high. A lot of people passing the buck but then taking credit and promoted for someone else's work. Bullying is HIGH by the executive team and dismissed by HR. Their optics on diversity is just that-- high discrimination....

    Show More
    Red Lion Hotels2019-07-03
  8. Helpful (5)

    "EVERYONE is Looking for an Out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Red Lion Hotels full-time for more than a year

    Pros

    unlimited PTO, great coworkers, free lunches

    Cons

    poor wages, zero work/life balance, high turnover, disorganized upper management

    Advice to Management

    1) Value your talent network. It is abundantly clear that upper management thinks that everyone is easily replaceable. In fact, with both hiring and wage freezes, everyone working at corporate is essential. Every. Single. Person. Someone leaves, the tasks they performed are rolled onto the plate of other employees who have too much work to do already. This isn't a problem unique to the department I left: Literally every...

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    Red Lion Hotels2019-05-26
  9. Helpful (1)

    "Don't go there!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Red Lion Hotels full-time

    Pros

    Some positions are very flexible regarding where you work. No PTO - take what you want - it is a pro and a con.

    Cons

    Poor benefits, no raises this year except for a select few, no upward track, no PTO - is a con because you are never really on vacation, management doesn't really care if people stay or go so there is no continuity.

    Advice to Management

    Value your loyal employees. Treat them well. You are losing really good people because they don't feel valued. It takes a very long time to train a new employee - you are losing money by not giving small raises. I don't understand the though process. The stress and pressure to preform are incredible yet there are no incentives.

    Red Lion Hotels2019-05-02
  10. "Fun environment, less fun management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Spokane, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Red Lion Hotels part-time for less than a year

    Pros

    Usually coworkers at the front desk and in accounting were great.

    Cons

    Lack of staff on busy nights. Poor communication between staff and management

    Advice to Management

    Be active and make policy! It's no fun to try and "wing it" with angry guests

    Red Lion Hotels2019-04-15
Found 143 reviews