Red Lobster Employee Reviews | Glassdoor

Red Lobster Reviews

Updated February 16, 2017
1,512 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Red Lobster CEO Kim Lopdrup
Kim Lopdrup
479 Ratings

1,512 Employee Reviews

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Pros
  • Flexible schedule most people have 2nd jobs and school so they work with your schedule (in 101 reviews)

  • Dinner shifts can earn you good money (in 68 reviews)

Cons
  • Stressful at times & long hours (in 74 reviews)

  • Red Lobster would do better to promote more work- life balance (in 16 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "A great place to work overall with a nice 401k match."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant General Manager in Columbus, GA
    Current Employee - Restaurant General Manager in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Lobster full-time (More than 5 years)

    Pros

    Great team atmosphere and corporate culture that promotes friendship and mentoring. They have a focus on promoting from within and many in upper management started at the bottom.

    Cons

    Restaurants in general are going to have odd hours, but that's to be expected. Lately IT issues and change execution have been a bit frustrating.

    Advice to Management

    More time individually developing managers.


  2. "Good First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess
    Former Employee - Hostess
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Red Lobster (Less than a year)

    Pros

    Good atmosphere, good people, competitive pay

    Cons

    Fluctuation of managers makes it difficult


  3. "Culinary Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Lobster full-time

    Pros

    its so easy and working in the kitchen without any stress

    Cons

    having to tell more cultured people that you work at red lobster


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Red Lobster part-time (More than 5 years)

    Pros

    Instant cash after every shift. The harder you work, the more money you make. Don't complain and take as many tables as possible (if you're a strong server). Make friends with the hosts because they are in charge of giving you your potential tippers.

    Cons

    Some tables may stiff you, but pick up your boot straps and try again on another round.

    Advice to Management

    Be more consistent on following the rules and don't pick and choose who can get away with what. Don't throw your servers under the buss at a table if there's a problem.


  6. "Red Lobster is great most of the time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Austin, TX
    Current Employee - Server/Waiter in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Red Lobster full-time (More than 10 years)

    Pros

    Fun staff to work with. Variety each day- it's never boring. I've worked for the company for years because I love the staff and management. It's a fast-paced and mentally stressful job, at times, but it's fun and the hours are flexible.

    Cons

    Depending on peoples' tips can be good or bad. If you do a great job, a guest may still choose not to tip.


  7. "Great workplace!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess/Waitress in Chambersburg, PA
    Current Employee - Hostess/Waitress in Chambersburg, PA
    Recommends
    Positive Outlook

    I have been working at Red Lobster part-time (More than a year)

    Pros

    Good work environment. Flexible schedules. Great co-workers, they became family.

    Cons

    More often with the waiters/ waitresses, there was no set end time in your schedule. You could come to work and stay for one hour or eight, all depending on business that day.


  8. "Decent, Fast Cash"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Delran, NJ
    Former Employee - Server/Waiter in Delran, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Red Lobster part-time (More than 3 years)

    Pros

    High volume in some areas but a fairly easy serving job
    Fast Cash
    Management decent
    Flexible Schedule
    Coworkers are like family

    Cons

    Long Hours
    Smelling Like Seafood
    Guest can be rude
    Lots of promos and coupons
    Kitchen needs to be more efficient

    Advice to Management

    Reward the deserving
    Don't favor certain employees, Be fair


  9. "Okay place to work."

    Star Star Star Star Star
    Current Employee - Server in Brooklyn, NY
    Current Employee - Server in Brooklyn, NY

    I have been working at Red Lobster full-time (More than a year)

    Pros

    Flexible schedules and usually busy.

    Cons

    Can be very disorganized at times.


  10. "Server/Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Performer in San Antonio, TX
    Former Employee - Performer in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Lobster full-time (Less than a year)

    Pros

    Management is excellent and the hours are given for the busier times when you make the most money.

    Cons

    Some of the servers get away with everything and the managers know it.

    Advice to Management

    Don't force up-selling so much. Just because a server doesn't sell a lot of extras does not mean he/she is a bad or lazy server. A lot of the times people simply do not want extra items. The community of roswell is not well off enough to be able to afford expensive extras. Appreciate the employees for their great service, their job title does not include "salesman" in any way. They do try to sell. It I annoying to tell someone "no" and have them be persistent. Otherwise, management is excellent and great at what they do. Oh yeah, don't let the head servers be rude to the newer or less powered ones. It's unprofessional, supplies a negative work environment, and does not supplement any creative effort or chops.


  11. "Project Manager"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster full-time

    Pros

    Great benefits. Great management teams

    Cons

    Not adapting to the changing market trends.



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