Red Lobster Employee Reviews | Glassdoor

Red Lobster Reviews

Updated February 22, 2017
1,517 reviews

Filter

Filter

Full-time Part-time

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Red Lobster CEO Kim Lopdrup
Kim Lopdrup
481 Ratings

1,517 Employee Reviews

Sort: Popular Rating Date

Pros
  • Flexible schedule most people have 2nd jobs and school so they work with your schedule (in 101 reviews)

  • Dinner shifts can earn you good money (in 68 reviews)

Cons
  • Stressful at times & long hours (in 74 reviews)

  • Red Lobster would do better to promote more work- life balance (in 17 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "A great place to work overall with a nice 401k match."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant General Manager in Columbus, GA
    Current Employee - Restaurant General Manager in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Lobster full-time (More than 5 years)

    Pros

    Great team atmosphere and corporate culture that promotes friendship and mentoring. They have a focus on promoting from within and many in upper management started at the bottom.

    Cons

    Restaurants in general are going to have odd hours, but that's to be expected. Lately IT issues and change execution have been a bit frustrating.

    Advice to Management

    More time individually developing managers.


  2. "Great management at my location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Trainer/Bartender in San Jose, CA
    Former Employee - Server Trainer/Bartender in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Red Lobster part-time (More than 5 years)

    Pros

    Great management, well organized, met great life time friends

    Cons

    Hours, work-life balance, regulars get annoying and feel privileged as in any restaurant

    Advice to Management

    Management at the Red Lobster in San Jose on Capitol and Aborn was amazing


  3. "just started a few weeks ago"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Red Lobster part-time (Less than a year)

    Pros

    Staff always have each other's back's. Money is great ( most of the time). Reliable schedule and pay.

    Cons

    They like to cut training short. Be prepared at anytime to be on the floor. Some management rules with threats instead of caring.

    Advice to Management

    Don't start a shift with threats about if sales aren't met. But a great way to get the server's pumped and working or best!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good money but a lot of work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Specialist in Columbus, GA
    Current Employee - Prep Specialist in Columbus, GA
    Recommends
    Neutral Outlook

    I have been working at Red Lobster full-time (More than 10 years)

    Pros

    The pay is pretty good if you've been there a long time like I have.

    Cons

    A lot of the work and responsibility is often put on the long term employees.

    Advice to Management

    Need to hold employees accountable


  6. "Good First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess
    Former Employee - Hostess
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Red Lobster (Less than a year)

    Pros

    Good atmosphere, good people, competitive pay

    Cons

    Fluctuation of managers makes it difficult


  7. "Culinary Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Lobster full-time

    Pros

    its so easy and working in the kitchen without any stress

    Cons

    having to tell more cultured people that you work at red lobster


  8. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Red Lobster part-time (More than 5 years)

    Pros

    Instant cash after every shift. The harder you work, the more money you make. Don't complain and take as many tables as possible (if you're a strong server). Make friends with the hosts because they are in charge of giving you your potential tippers.

    Cons

    Some tables may stiff you, but pick up your boot straps and try again on another round.

    Advice to Management

    Be more consistent on following the rules and don't pick and choose who can get away with what. Don't throw your servers under the buss at a table if there's a problem.


  9. "Red Lobster is great most of the time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Austin, TX
    Current Employee - Server/Waiter in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Red Lobster full-time (More than 10 years)

    Pros

    Fun staff to work with. Variety each day- it's never boring. I've worked for the company for years because I love the staff and management. It's a fast-paced and mentally stressful job, at times, but it's fun and the hours are flexible.

    Cons

    Depending on peoples' tips can be good or bad. If you do a great job, a guest may still choose not to tip.


  10. "Okay place to work."

    Star Star Star Star Star
    Current Employee - Server in Brooklyn, NY
    Current Employee - Server in Brooklyn, NY

    I have been working at Red Lobster full-time (More than a year)

    Pros

    Flexible schedules and usually busy.

    Cons

    Can be very disorganized at times.


  11. "Great workplace!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess/Waitress in Chambersburg, PA
    Current Employee - Hostess/Waitress in Chambersburg, PA
    Recommends
    Positive Outlook

    I have been working at Red Lobster part-time (More than a year)

    Pros

    Good work environment. Flexible schedules. Great co-workers, they became family.

    Cons

    More often with the waiters/ waitresses, there was no set end time in your schedule. You could come to work and stay for one hour or eight, all depending on business that day.



Showing 1,517 of 1,523 reviews
Reset Filters