Red Lobster Reviews | Glassdoor

Red Lobster Reviews

Updated September 22, 2017
1,769 reviews

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1,769 Employee Reviews

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Pros
  • It was a relaxed fun atmosphere and allowed me to work a flexible schedule while I was in school (in 117 reviews)

  • Good money good staff and fast paced environment (in 81 reviews)

Cons
  • Long hours no breaks mean customers (in 83 reviews)

  • long work hours, work-life balance hard (in 24 reviews)

More Pros and Cons

  1. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good work environment with outstanding team to guide me

    Cons

    Long hours coupled with a lot of time on your feet


  2. "Great Job to grow within."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Wilkes-Barre, PA
    Former Employee - Hostess in Wilkes-Barre, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Red Lobster full-time (Less than a year)

    Pros

    Good Hours, paid weekly and easy to communicate issues with manager

    Cons

    hard to switch positions, very hard to become a server once already in a steady position

    Advice to Management

    get better structure

  3. "Unorganized Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in San Diego, CA
    Current Employee - Server in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Red Lobster part-time (More than 3 years)

    Pros

    It's a large restaurant with flexible hours, and it's easy to fly under the radar here. The busy summer season brings in a lot of cash.

    Cons

    Management turnover every six months which creates a work environment of constant change and stress of adjusting to new personalties.

    Advice to Management

    Listen to the needs of your employees and you'll have happier clients.


  4. "Waiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Valley Stream, NY
    Former Employee - Anonymous Employee in Valley Stream, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Made good money. Was able to work long hours

    Cons

    Very fast paced. Very long hours.

    Advice to Management

    None.


  5. "Sever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Birmingham, AL
    Current Employee - Server in Birmingham, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Red Lobster full-time (More than a year)

    Pros

    Nice managers, good food, good coworkers

    Cons

    If customers tip bad, it is hard to make up for it if you aren't busy.


  6. "Great place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Avon, IN
    Former Employee - Food Server in Avon, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Red Lobster full-time (Less than a year)

    Pros

    A friendly work environment and wonderful customers. Gratuity was very good and I got flexible hours.

    Cons

    Training was an issue and they never put the schedules out on time.

    Advice to Management

    I received a week of training, but i feel that they could have focused with "ON GOING" training. I believe that would have made myself and others better at their jobs.


  7. "need a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Cook/Dishwasher in Tucson, AZ
    Current Employee - Prep Cook/Dishwasher in Tucson, AZ
    Recommends
    Positive Outlook

    I have been working at Red Lobster full-time (More than a year)

    Pros

    I'm good at any task I'm giving I can basically do anything correct an I listen very well and won't stop till the job is complete

    Cons

    There really isn't a downsides to any job I'm an giving

    Advice to Management

    If u hire me I will make sure I give 100 present an make the job is not half as done it will be great to see it complete

  8. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Red Lobster full-time (More than 5 years)

    Pros

    I loved the staff I had!!! Most amazing group people I ever worked with!

    Cons

    Absolutely no work life balance! If director comes in when gm not there they will call into work ;even if you have your children(had to sit in office while worked). Continuous emails about how much your doing wrong but hardly ever congrats on success. Goals and hours are unreasonable! Now they make GM and Culinary manager work position on top of running restaurant! Once Redlobster parted with Darden it became less about the people and more about just $. They fired so many upper management upon buying the company.

    Advice to Management

    Treat GMs and management like people! If they are scheduled off let them atleast enjoy those days with family. Directors that just come in and point out all bad during busy hours instead of helping get through if rough is ridiculous. Once my former Director left the new one was horrid! He was so negative, rude and couldn't offer advise to how to fix just fix it. If you can point it out how can you as a director not have advise how to help change for the better?!


  9. "Worst restaurant I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Ocala, FL
    Former Employee - Host in Ocala, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Red Lobster part-time (More than a year)

    Pros

    Decent money during lobster fest and not bad during crab fest.

    Cons

    Unlivable wages during endless shrimp. Horrible management. They will use you and then treat you like garbage. When I was pregnant they were happy to give me 40+ hours a week doing any job my restrictions with allow working 10+ hours a day on my feet, when I came back I was lucky to get 2 days. Rude/ disrespectful/ biased management and when you try to report it to your regional manager he will side with the manager and blow you off. I could go on about how horrible it was in the last half of my employment. If they want to fire you, they will have you come in on the next day on your own time to fire you.

    Advice to Management

    Learn how to be a manager. And when you say you're going to do something or say something is done with, stick by it. Don't continue to harass an employee for days about it. If you're gonna fire someone, just do it while theyre already at work.


  10. "Fun atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Nashville, TN
    Former Employee - Food Server in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Lobster (More than a year)

    Pros

    Great company to work for. They are very committed to helping you earn as much as possible and promote with in. Easy interview process. Flexible hours for most scheduling. Employee discount to all darden restaurants.

    Cons

    Service industry which involves working with all types of people form all walks of life.

    Advice to Management

    keeping communication open between foh and hoh.


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