Red Lobster Reviews | Glassdoor

Red Lobster Reviews

Updated May 27, 2017
1,618 reviews

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1,618 Employee Reviews

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Pros
  • Flexible schedule nice people & good food (in 111 reviews)

  • If you work hard, you will make really good money (in 76 reviews)

Cons
  • some shifts are long and require long hours of being on your feet constantly (in 78 reviews)

  • As with any other industry job, work life balance is questionable (in 21 reviews)

More Pros and Cons

  1. "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook in Lees Summit, MO
    Former Employee - Cook in Lees Summit, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Red Lobster (Less than a year)

    Pros

    Good friendly co workers, flexible hours

    Cons

    Terrible management, terrible food, the company is a marketing scam. Only thing fresh in the store is the biscuits and the live lobsters in the front.

    Advice to Management

    Make sure your employees are takin care of because they take care of your customers.


  2. "Great job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Munster, IN
    Current Employee - Server in Munster, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Lobster full-time (More than a year)

    Pros

    Team work, great guest, great money

    Cons

    I have no cons. I love it


  3. Helpful (1)

    "Good money but a lot of work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Specialist in Columbus, GA
    Current Employee - Prep Specialist in Columbus, GA
    Recommends
    Neutral Outlook

    I have been working at Red Lobster full-time (More than 10 years)

    Pros

    The pay is pretty good if you've been there a long time like I have.

    Cons

    A lot of the work and responsibility is often put on the long term employees.

    Advice to Management

    Need to hold employees accountable


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  5. "Great management at my location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Trainer/Bartender in San Jose, CA
    Former Employee - Server Trainer/Bartender in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Red Lobster part-time (More than 5 years)

    Pros

    Great management, well organized, met great life time friends

    Cons

    Hours, work-life balance, regulars get annoying and feel privileged as in any restaurant

    Advice to Management

    Management at the Red Lobster in San Jose on Capitol and Aborn was amazing


  6. "Employed here for three years...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Wichita Falls, TX
    Former Employee - Server in Wichita Falls, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Red Lobster part-time (More than 3 years)

    Pros

    Schedule flexibility. Servers pick up your shifts most of the time if you need them to.

    Cons

    Managers take the phrase "the customer is always right" to an extreme. I once saw a manager serve 4 steaks to a table because they kept saying it wasn't cooked correctly.

    Advice to Management

    Have your employees backs more.


  7. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Fort Wayne, IN
    Former Employee - Anonymous Employee in Fort Wayne, IN
    Doesn't Recommend
    Negative Outlook

    I worked at Red Lobster part-time

    Pros

    Great Co workers
    Good money during Lobsterfest

    Cons

    Awful management
    Atmosphere always negative
    Endless shrimp


  8. "Very High Turnover.... Fun people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host/Hostess in Atlanta, GA
    Former Employee - Host/Hostess in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Red Lobster part-time (Less than a year)

    Pros

    Flexible schedules, young fun people are usually hired.

    Cons

    People don't tip well at Red Lobster for some reason.... Probably because they keep raising the food prices.... Most people who frequent Red Lobster are not rich... It's usually families on a tight budget splurging.

    Advice to Management

    LOWER THE FOOD PRICES.... $5.00 for a CUP of mostly milky clam chowder is outrageous.


  9. "Horrible & racist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Northglenn, CO
    Former Employee - Anonymous Employee in Northglenn, CO
    Doesn't Recommend
    Neutral Outlook

    I worked at Red Lobster part-time

    Pros

    Food discount, employee assistance program, great & friendly coworkers

    Cons

    Very rude, unprofessional, & racist management

    Advice to Management

    Don't bother wasting someone's time if your hidden agenda is being racist. I didn't see not one African American person working at the northglenn, co location & I truly felt that management was racist. They want you to dedicate your time to them & only them. I only applied & wanted to work at this job part time because I already had a full time job & a family to provide for & to save extra money. The rent in Colorado is ridiculous & I would have enjoyed working here but just getting the demeanor during orientation after I told management what my future plans were, I could tell this job wasn't going to work. Too bad I didn't stay because after meeting some of the nicest servers I ever met I would have stayed because of them. I can't work in an environment where management is no understanding & said off the bat to me I wouldn't have never hired you if you had such & such going on smh. How very rude! I would blast her name but she know who she is & im sure she didn't care but if you would have said that to me in front of my kids it wouldn't have been nice. Very unprofessional!!! I highly recommend any African American to avoid this place at all cost & they lost a very good customer too!!!!


  10. "Red Lobster is great most of the time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Austin, TX
    Current Employee - Server/Waiter in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Red Lobster full-time (More than 10 years)

    Pros

    Fun staff to work with. Variety each day- it's never boring. I've worked for the company for years because I love the staff and management. It's a fast-paced and mentally stressful job, at times, but it's fun and the hours are flexible.

    Cons

    Depending on peoples' tips can be good or bad. If you do a great job, a guest may still choose not to tip.


  11. Helpful (1)

    "Formerly Employee Focused"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Culinary Manager in Kansas City, KS
    Former Employee - Culinary Manager in Kansas City, KS

    I worked at Red Lobster full-time (More than 5 years)

    Pros

    Store level and below management

    Cons

    Purchased from Darden by a capital equity company. Focus changed from people centric to bottom line profitability above all else


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