Red Lobster Reviews | Glassdoor

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Red Lobster Reviews

Updated January 18, 2018
1,921 reviews

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1,921 Employee Reviews

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Pros
  • Great family oriented mangement, flexible schedule, great core values of the company (in 132 reviews)

  • Good money good staff and fast paced environment (in 92 reviews)

Cons
More Pros and Cons

  1. "It was a JOB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Trainer/Bartender in Saint Augustine, FL
    Former Employee - Server Trainer/Bartender in Saint Augustine, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Red Lobster part-time (More than 3 years)

    Pros

    Great Coworkers
    Flexible schedule (to an extent)
    Room to move up in company

    Cons

    unaccountable on time off requests
    no family time during holidays

    Advice to Management

    don't fire a 3 year employee you promoted 3 times because she will be out of the country on Father's Day. She gave you 3 months notice and it was approved.


  2. "Wow"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster part-time

    Pros

    Flexible schedule and good money

    Cons

    Horrible staff and no follow through from managment

    Advice to Management

    Protect your staff from other staff

  3. "Company is okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Red Lobster part-time

    Pros

    Usually the people you work with, tips, flexible schedule

    Cons

    Management can be bias, during certain months you might get 2 shifts a week.


  4. "Good for some extra cash."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess/Server Assistant in Wyomissing, PA
    Former Employee - Hostess/Server Assistant in Wyomissing, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Red Lobster part-time

    Pros

    Free cheddar biscuits, flexibility in hours, stress-free job cleaning tables, tipped out the next day as a server assistant. As a hostess, I believe the pay was on a weekly basis which was nice too.

    Cons

    Shifts were sometimes cut short (understandable since there would be little work to do), lacked the training needed to learn the job, and only liked 1 of the 4 managers. Also, servers were not the most professional/complained too much.

    Advice to Management

    Be a role model for your employees and provide guidance to new employees, especially those who show potential. I think the management in general at this particular location was just lacking at the time I worked there.


  5. "I work as a server for Red Lobster."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Rome, GA
    Current Employee - Server in Rome, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Red Lobster full-time (More than 3 years)

    Pros

    Excellent pay, incomparable schedule flexibility, and solid management who are always more than willing to help you. Requests to be off are almost always honored.

    Cons

    Pace and busyness can be undependable. Some nights are better than others. Holidays may be tough to have off if your schedule is high maintenance.

    Advice to Management

    When business is slow, choose to release underperforming employees rather than hiring more, in attempt to use a fade out method for the formers.


  6. "Server/Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hixson, TN
    Current Employee - Anonymous Employee in Hixson, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Red Lobster full-time (More than 3 years)

    Pros

    Decent pay, friendly co workers, flexible scheduling

    Cons

    Inconsistent work-schedule and income(typical of all food service work.) Serving seems to require may more work than other serving jobs.

    Advice to Management

    Be intentional about creating a culture of teamwork and trust.


  7. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Jackson, MS
    Current Employee - Food Server in Jackson, MS
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Red Lobster part-time (More than 8 years)

    Pros

    I love working at Red Lobster and talking to the customers. Our crew is not perfect but we arte human and we get alone. I have a great time at Red Lobster. My co workers at my full time job love hearing about the guys at work!

    Cons

    Red Lobster is a good place to work but the worst thing ever was removing Gratuties for large parties sometimes cheap guest who has came year after year and was required to tip now will have 25 people and leave $4 and think it is funny woo what a shame!!! We have to tip the Bar tewnder on our food sales what a rip off!

    Advice to Management

    Stop being greedy! You make millions. How would you like to work and get nothing off a large party and leave work with $10 for a nights work?????

  8. "Darden"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster full-time

    Pros

    Benefits are good, insurance, dental, life

    Cons

    Hours pay aren't great equals out to low hourly wage


  9. "Pro/Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PRO/Trainer/Server in Battle Creek, MI
    Current Employee - PRO/Trainer/Server in Battle Creek, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Red Lobster part-time (More than a year)

    Pros

    Great family oriented mangement, flexible schedule, great core values of the company. You can move up in the comany over time.

    Cons

    Late shifts, doubles during busy season, customers don't always tip. Always work the holidays or you have to choose which oned you will want to work.

    Advice to Management

    Organize together, follow all the same rules, be consistent with each other. All the rules have to be the same for every employee.


  10. "up and down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Team Member in Lakewood, NY
    Former Employee - Restaurant Team Member in Lakewood, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Red Lobster full-time (More than 8 years)

    Pros

    CO-workers were awesome to work with just like family

    Cons

    not enough hours, felt like i was inn middle school with the drama

    Advice to Management

    need to be more aware of employee availability/scheduling


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