Red Lobster Employee Reviews about "hour"
54% would recommend to a friend
(897 total reviews)
Kelli Valade
55% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "This is the perfect job as a primary or secondary job and is great for people in school." (in 202 reviews)
- "Flexible hours for student or those with other time commitments.Hourly money isn't bad for an entry" (in 181 reviews)
- "Managers have us clean tables along with hosting even though we don't get any tips at all." (in 216 reviews)
- "Detached upper management and difficult customers who 'are always right' according to corporate" (in 28 reviews)
Ratings by Demographics
This rating reflects the overall rating of Red Lobster and is not affected by filters.
Found 897 of over 5K reviews
Updated Dec 6, 2023
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Reviews about "hour"
Return to all Reviews- 3.0Nov 11, 2020Waitress/Bar StaffFormer Employee
Pros
Paid weekly plus room for fabulous tips! Variety of guests from different places
Cons
Managers chose favorites ! Coworkers always linked in groups and were extremely judgemental and mean to one another ! Managers were never fair/equal when it came to servers getting hours especially if you were not a favorite .
- 5.0Apr 21, 2017Server/WaiterCurrent Employee, less than 1 year
Pros
Great money..the management is willing to work with your schedule...very happy environment to work in with great customers
Cons
Must have flexible schedule...some shifts are long and require long hours of being on your feet constantly
- 5.0Jun 7, 2019ServerCurrent Employee, more than 8 yearsWethersfield, CT
Pros
It is a great place with flexible hours to make great income!
Cons
You have to be prepared to work long hours on certain days to make the money you want!
- 4.0Jan 31, 2017PerformerFormer Employee, less than 1 yearSan Antonio, TX
Pros
Management is excellent and the hours are given for the busier times when you make the most money.
Cons
Some of the servers get away with everything and the managers know it.
- 2.0Jun 7, 2023ManagerFormer Employee, more than 10 yearsKing of Prussia, PA
Pros
Free Food and paid weekly
Cons
No work/life balance Work every weekend Work closer to 60 hours Managers call out leaving you stuck from open to close
- 4.0Aug 29, 2014Host/SeaterCurrent EmployeeColumbus, OH
Pros
• I absolutely love (the majority) of my co-workers. Many are easy to get along with and as a first job, this has been a great first experience - getting me accustomed to clientele, the work place, and more. • We get paid week by week which is nice; as long as you can practice self control and save up! • I've seen various complaints about management on this site but personally, I have no complaints at all! My managers are all incredibly sweet and understanding. They defend their employees when necessary, which is something I've never witnessed before and provide constructive criticism for the most part rather than just barking at their employees.
Cons
• The customers can sometimes be a big issue. For the most part, I've been lucky to enough to work in a location that is primarily filled with happy and enjoyable clients but of course there are the occasional cranky folks that make my job 10x harder. Rude, snappy, etc. I've been whistled at, snapped at (literally and figuratively), yelled at by people who come in and can't get a table right away, so on and so forth and all the while you have to put on your best face and not let anything show. Which is natural of any job in the restaurant business, but it is something that should be bore in mind when thinking about applying here. • Busy. Days. Whenever we get busy, it turns into complete chaos. Servers get nasty, the kitchen staff practically goes completely silent to avoid saying anything negative, things fall, clients are unhappy with waits, and you simply have to be able to deal with stress. If you can not handle stress, this would perhaps not be the best job for you. (I used to not be but this job has certainly made me grow in this regard which I'm frankly thankful for.) • Having started off as an SA, I literally never take any of them for granite. SA's are literally the bottom of the totem pole and get worked unbelievably so for the worst pay in the restaurant. Though you do have to start somewhere - and typically it is with this position - it is awful. Several times I have worked double shifts as an SA and not even made minimum wage per hour. (Though it should also be noted that Red Lobster does compensate for this if you don't make at least minimum wage via tip share - and, yes, you get paid with tips as a server assistant.) On busy days you can make more than minimum wage. It really just all depends on how generously customers tip that day. Add to that, when the restaurant is busy and you're SAing, if you even dare take a breather to get water, chances are you'll get snapped at by an angry server for not having cleaned off their table yet... Even if the customer has been gone for three minutes.
- 4.0May 4, 2016Anonymous EmployeeCurrent Employee
Pros
Flexible schedule and easy to access online. So far I am not scheduled very many long hours and that's good bc I'm a single mom.
Cons
The management is very very stressed out as well as the employees. Management had way too much going on at one time
- 4.0Mar 28, 2018Anonymous EmployeeFormer Employee
Pros
Fast Paced working environment that pays very well if your service is great and you get tipped well.
Cons
Long work hours and long days on your feet with little to no breaks in between.
- 1.0Oct 26, 2016Anonymous EmployeeCurrent Employee
Pros
When I was hired in 2007 my vacation/anniversary pay was grandfather in. I worked all shifts which were assigned to me, including BD's (lunch and dinner.) Prior to Darden selling the Red Lobster I chose to only work lunches, Friday, Saturday and Sunday. I still received my vacation/anniversary pay because there was never a restriction on how many days or how many hours an employee worked.
Cons
When Darden sold The Red Lobster all employees received a notice stating all employee must work a 30 hour average per week in order to be eligible for vacation/anniversary pay. The food servers were targeted and no one was ever scheduled or permitted to work 30 hours per week. As of now, I, as well as my food sever co-workers have lost six weeks of their vacation/anniversary pay. This is unfair and Darden should have included that many of us were grandfathered in and included this in the sales agreement when they sold The Red Lobster. I am interested if other food servers who have been long time employees of The Red Lobster are facing the same frustration as I, and many of my co-workers are? And, are you interested in filing a class action lawsuit against The Red Lobster so we can receive two years of back vacation/anniversary pay and continue to receive our vacation/anniversary pay for as long as we continue to work for The Red Lobster and add job discrimination to the suit because we, as food servers are being targeted?
1 - 5.0Apr 16, 2019General ManagerCurrent Employee, more than 10 yearsCoral Springs, FL
Pros
Red lobster is passionate about growing its people. The company is invested in giving you what you need to be successful.
Cons
Red Lobster management requires dedication and commitment which may take more time then normal working hours
