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Red Lobster Employee Reviews about "upper management"
Updated Sep 28, 2023
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Full-time, Part-time
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Found 5,103 of over 5K reviews
55% Recommend to a Friend
58% Approve of CEO
Found 53 of over 5K reviews
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Kelli Valade
422 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "This is the perfect job as a primary or secondary job and is great for people in school." (in 193 reviews)
- "Flexible hours for student or those with other time commitments.Hourly money isn't bad for an entry" (in 170 reviews)
Cons
- "Managers have us clean tables along with hosting even though we don't get any tips at all." (in 215 reviews)
- "Detached upper management and difficult customers who 'are always right' according to corporate" (in 28 reviews)
Ratings by Demographics
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Reviews about "upper management"
Return to all Reviews- 4.0May 12, 2016Restaurant ManagerCurrent Employee, more than 1 yearShreveport, LA
Pros
Great benefits. Average pay. Great structure.
Cons
While it is set up for success upper management doesnt use the system we have in place.
- 3.0Oct 19, 2020Server/WaiterFormer Employee, more than 5 yearsMacon, GA
Pros
- Co-workers were generally nice and fun to talk to/ co-workers helped create a fun environment - 50% discounts on food while on break, and 25% when visiting as a guest - Shifts are pretty flexible (dropping and picking up) - Tips are pretty good around holidays but at the location I worked for, the average guest tended to tip low - If you perform well, there is the potential to move up the ladder but this could also depend on one's relationship with the GM. - When management did their responsibilities well, the restaurant ran well, and vice-versa
Cons
- Upper management did a poor job of creating and consistently enforcing rules - Some co-workers were needlessly lazy, lacking teamwork - Guests could be very rude and demanding - kitchen was trained poorly and tended to half-a** their work, which negatively affected tip amounts - More responsibility falls on harder working employees, this did not equate to better tips - A combination of reasons could make slow shifts stressful, and busy shifts very stressful
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