Found 53 of over 5K reviews
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What people are saying about Red Lobster
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Money is good as a server not so much as a bartender on the weekends." (in 390 reviews)
- "was fun and had good pay" (in 202 reviews)
- "Coworkers are great and interacting with customers is fun" (in 200 reviews)
- "This is the perfect job as a primary or secondary job and is great for people in school." (in 193 reviews)
- "Flexible hours for student or those with other time commitments.Hourly money isn't bad for an entry" (in 170 reviews)
- "Management was poor and unreliable" (in 464 reviews)
- "Managers have us clean tables along with hosting even though we don't get any tips at all." (in 215 reviews)
- "managers were very unorganized and showed blatant favoritism." (in 54 reviews)
- "management played favorites and often promoted the worst employees." (in 30 reviews)
- "Detached upper management and difficult customers who 'are always right' according to corporate" (in 28 reviews)
Ratings by Demographics
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Reviews about "upper management"Return to all Reviews
- 4.0May 12, 2016Restaurant ManagerCurrent Employee, more than 1 yearShreveport, LA
Great benefits. Average pay. Great structure.
While it is set up for success upper management doesnt use the system we have in place.
- 3.0Oct 19, 2020Server/WaiterFormer Employee, more than 5 yearsMacon, GA
- Co-workers were generally nice and fun to talk to/ co-workers helped create a fun environment - 50% discounts on food while on break, and 25% when visiting as a guest - Shifts are pretty flexible (dropping and picking up) - Tips are pretty good around holidays but at the location I worked for, the average guest tended to tip low - If you perform well, there is the potential to move up the ladder but this could also depend on one's relationship with the GM. - When management did their responsibilities well, the restaurant ran well, and vice-versa
- Upper management did a poor job of creating and consistently enforcing rules - Some co-workers were needlessly lazy, lacking teamwork - Guests could be very rude and demanding - kitchen was trained poorly and tended to half-a** their work, which negatively affected tip amounts - More responsibility falls on harder working employees, this did not equate to better tips - A combination of reasons could make slow shifts stressful, and busy shifts very stressful1