Red Robin Reviews | Glassdoor

Red Robin Reviews

Updated March 26, 2017
177 reviews

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2.0
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Red Robin CEO Denny Post
Denny Post
7 Ratings

177 Employee Reviews

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Pros
  • Flexible schedule and competitive pay (in 52 reviews)

  • flexible hours, always something new (in 39 reviews)

Cons
  • Cleanliness and respect from team members is where I saw flaws (in 29 reviews)

  • Long hours and not enough kitchen staff (in 25 reviews)

More Pros and Cons

  1. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Red Robin as a contractor

    Pros

    Good perks and 401 K

    Cons

    Too corporate you become a number not a person

    Advice to Management

    realize that you have real human beings working with you


  2. "server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Salem, OR
    Former Employee - Server in Salem, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Red Robin full-time (More than a year)

    Pros

    I really did love the people I got to work with over the year and a half I was there.

    Cons

    Not really enough room to put all the cons I had with the Salem location, as a server we were constantly break violating, management did not seem to care or do anything to change that. the work environment was often hard to work in with management clearly only caring about the bottom line,. This restaurant took "corporate" to a new level really the only way i can describe this place is they dont care about their employees at all. All I ever heard when I raised a valid concern with any level of management was "what do you want me to do" or "my hands are tied" after 16 months of giving it all I had, I had to walk away and find a different job that I felt would care about the well being of their staff.

    Advice to Management

    This may seem like a harsh review of my time at Red Robin but it was honestly a terrible place to work, somewhere along the line my restaurant stopped caring about their employees and there where some amazing people I worked with. my advice is to take a look at how your employees are treated and dont forget about them in your quest for corporate values.


  3. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server

    I worked at Red Robin part-time (More than a year)

    Pros

    Quick hiring process and friendly staff

    Cons

    Long shifts. If you couldn't make a shift, you were on the risk of getting fired


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  5. "Good for a while"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Red Robin full-time

    Pros

    Great people and great money

    Cons

    They don't care about employees


  6. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carle Place, NY
    Former Employee - Anonymous Employee in Carle Place, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Red Robin part-time (More than a year)

    Pros

    Co workers were amazing.

    Cons

    Management is constantly changing and corporate made impossible standards with the threat of losing your job.


  7. "Server-Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Newnan, GA
    Former Employee - Server in Newnan, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Red Robin full-time (More than a year)

    Pros

    Cash at the end of the night. Easy job requirements. Flexible schedule.

    Cons

    Long hours without break. Working with inconsistent managers. The ever changing menu.

    Advice to Management

    Become flexible enough to work with different personalities.


  8. "Line Cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Red Robin part-time

    Pros

    Free meals, Ok coworkers, Ok pay

    Cons

    Extremely busy service, long cooking times, Disorganized managers


  9. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server
    Doesn't Recommend

    I worked at Red Robin part-time (More than a year)

    Pros

    The atmosphere was fun. On most days the tips were pretty good. Co-workers did help each other all the time. If you need a specific day off, 9 out of 10 times it would be approved.

    Cons

    The management was horrible. If you went to them with either a job or personal issue they would always turn it around on you. A couple of managers would actually make fun of you, There was no praise for a job done well, only put downs.

    Advice to Management

    Pay attention and listen to the concerns of your team. Stop making fun of team members, especially in front of other team members and guests.


  10. "Waitress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Opportunity to make good money

    Cons

    Reviews are not done based on job performance. Reviews can Only done by customers that pay with credit cards and if you have more cash paying customers you cannot get reviews. Therefore your score will go low and you are then separated into 3 groups for everyone in the store to see which can make people feel singled out . hours also depend on these reviews

    Advice to Management

    Don't make employees feel singled out because it will effect job performance


  11. "Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Operations Manager in Denver, CO
    Former Employee - Operations Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Red Robin full-time (More than 5 years)

    Pros

    kept up with current technology

    Cons

    value on team members is skewed



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