Red Robin Reviews | Glassdoor

Red Robin Reviews

Updated May 25, 2017
1,143 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Red Robin CEO Denny Post
Denny Post
68 Ratings

1,143 Employee Reviews

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Pros
  • Flexible schedule for service industry (in 58 reviews)

  • Flexible hours and reliable coworkers (in 42 reviews)

Cons
  • Cleanliness and respect from team members is where I saw flaws (in 30 reviews)

  • You will work very hard and long hours and the schedules just aren't consistent enough to lead a normal life at times (in 27 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (13)

    "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Kenosha, WI
    Current Employee - Server/Bartender in Kenosha, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Robin part-time (More than 5 years)

    Pros

    Red Robin is good corporate restaurant to work at. It's very busy with an overall pretty good clientele.

    Cons

    It is a very corporate restaurant and everything must be "Red Robin" standard which can become tedious.

    Advice to Management

    The management team is starting to work really nicely together as a team and the new GM has been doing a great job communicating with the rest of the staff and following through with his plans.


  2. "Horrible Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI
    Doesn't Recommend
    No opinion of CEO

    Pros

    Some of the employees there make it feel like a family environment and you will build some great relationships there.

    Cons

    The management isnt mature, there is too much gossiping that goes on, everyone knows everyones business, There isnt much room for advancement, You rarely get praised or recognition when you go out of your way to do something great.

    Advice to Management

    Stop hiring so many people and the workers you do have would have enough hours, Stop going behind people's backs and telling their business, Own up to things YOU know YOU made mistakes with.


  3. "Decent Money, Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Manchester, CT
    Former Employee - Server in Manchester, CT
    Doesn't Recommend
    No opinion of CEO

    Pros

    Tips can be great
    Flexible with shift exchanges/time off
    Good camaraderie amongst employees

    Cons

    Constantly fluctuating business plans
    Poor organization
    Disrespectful management

    Advice to Management

    Replace the entire management team in the Connecticut area and hire on new leaders that will inspire a more positive attitude from the employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "red robin sucks, even compared to other chains"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Carle Place, NY
    Current Employee - Server in Carle Place, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    free soda, discounts on their ridiculous $10 burgers, the usual fringe benefits from waiting tables. you can honestly do better somewhere else.

    Cons

    encyclopedias of information that you have to know about the company and relay to each guest, even when they obviously don't care. tables are crowded, servers are drowned in sidework even when it's busy, manager is a leaping, purple buffoon. getting sick of hearing about "unbridled" RR culture too.

    Advice to Management

    general manager needs a chill pill. i expect him to have an aneurysm one of these days when he's trying to get his "team" pumped up about hamburgers. they are only hamburgers man. hamburgers.


  6. "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Lynnwood, WA
    Former Employee - Server in Lynnwood, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    entry level job for first job

    Cons

    incompetent management fearful of doing right by employees; unmet promises of work hours; sweat shop with no future.

    Advice to Management

    support your staff; admit your mistake instead of throwing minimum wage emploee under the bus. Grow a spine


  7. Helpful (1)

    "Poor Management/Favoritism and Cliquish."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mays Landing, NJ
    Current Employee - Anonymous Employee in Mays Landing, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Red Robin (Less than a year)

    Pros

    Some nice co-workers. Food is ok. Bright place.

    Cons

    Management is the worse. They exploit their workers by making them do two jobs (dishwasher and server) and only pay $2.13. Management displays favoritism for certain employees. They will send a server they simply don't like home after only one hour of work even if they were scheduled to work 5 in order to give someone they like those hours. Very unfair. No training. Poor salary. Can work a whole day literally 11am-11pm with no break. Very illegal. Management acts like they are teenagers in high school and you will literally overhear them say obscene or rude things about you. They can be cliquish and huddle in their groups to talk bad about employees they don't like. Are disrespectful when it comes to family emergencies. Bad hours and you never know when your shift is over. Managers don't know how to do their jobs. Everything is very unstructured and unorganized. Pretend to be family-oriented but is very far from that. Stay away from here.

    Advice to Management

    If you want your business to proper and obtain a low turnover rate hire better trained managers. You can't have good team with poor managers. Accountability starts at the top.


  8. "horrible experience, had to quit after a month"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Clifton, NJ
    Former Employee - Server in Clifton, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Red Robin part-time (Less than a year)

    Pros

    friendly people but that was it

    Cons

    managers were horrible
    huge workload


  9. "Bad experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Germantown, MD
    Former Employee - Hostess in Germantown, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Red Robin part-time (Less than a year)

    Pros

    Good food. Nice cooks and table cleaners

    Cons

    Over worked for little pay. Micro-managed (except two). Catty girls. Grumpy servers. SO hard to get 3 days off to go to the beach or whatever. Mean managers (except two)

    Advice to Management

    Get over yourselves


  10. "Fun place to work, but no room to immprove and management was a disaster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser/Host/To-Go/Cook/Certified Designated Trainer in Exton, PA
    Former Employee - Busser/Host/To-Go/Cook/Certified Designated Trainer in Exton, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Red Robin part-time (More than 3 years)

    Pros

    Fun, not very stressful sometimes. Most employees (excluding management) were nice.

    Cons

    Money is poor, Managers treat people horribly, bad hours, need much better management, people get fired if there not favorited by the general manager. Over worked for little pay. If you get sick and call out you get in trouble.

    Advice to Management

    Get Red Robin to treat employees better and get better pay and opportunities.


  11. Helpful (1)

    "Don't ever work here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brandon, FL
    Current Employee - Anonymous Employee in Brandon, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Red Robin full-time (Less than a year)

    Pros

    Some of my co workers

    Cons

    Fight for hours, most managers treat employees horribly


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