Red Robin Reviews | Glassdoor

Red Robin Reviews

Updated August 13, 2017
1,213 reviews

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1,213 Employee Reviews

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Pros
Cons
  • Cleanliness and respect from team members is where I saw flaws (in 31 reviews)

  • You will work very hard and long hours and the schedules just aren't consistent enough to lead a normal life at times (in 29 reviews)

More Pros and Cons

  1. "Professional Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Morgan City, LA
    Current Employee - Cook in Morgan City, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Robin full-time (More than a year)

    Pros

    I work well with others, I take advice, & I respect others as humans beings.

    Cons

    I don't tolerate discrimination, I stay clear from negative attitudes,& I dislike unprofessionalism.

    Advice to Management

    management should be governed by professionals who not only make good sound decisions, but who actually know how to handle situations that are tough to handle properly in times when the Enviroment is hostile,and can maintain there professional status.


  2. "Fun and Flexible"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people are great. It is a fun and friendly environment and management is able to work with your schedule.

    Cons

    I can't really think of any at the moment.

  3. "Red Robin Hostes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin part-time

    Pros

    Loved the employees i worked with

    Cons

    no good benefits for pt employees


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Robin full-time

    Pros

    Great Benefits, Great management techniques. Proven to drive sales. Great Growth opportunities

    Cons

    No cons to my knowledge.


  5. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin full-time

    Pros

    Great salary, benefits and bonuses

    Cons

    Long hours, night and weekend work

    Advice to Management

    Ask achievable metrics from your staff


  6. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Grandville, MI
    Former Employee - Server in Grandville, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Red Robin part-time (More than a year)

    Pros

    Thorough training, room for advancement, clean, recognize hard work and reward with better schedules and employee of the month and lead shifts. Very accommodating of your schedule and work around your availability.

    Cons

    Overstaffed even when slow so you don't make as much money as you could. Corporate restaurant setting so you have to learn several things that don't pertain to you, and answer questions before starting each shift. Favoritism.


  7. "This place is a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server Trainer/Bartender in Skokie, IL
    Current Employee - Server Trainer/Bartender in Skokie, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Red Robin full-time (Less than a year)

    Pros

    The only pro are my coworkers. Mainly because we have trauma-bonded over how awful management treats us.

    Cons

    Management is abusive and inconsistent.

    Advice to Management

    Stop obsessing over the NPS scores. It's so transparent that management only cares about getting good scores so they can get their bonus.

    Red Robin Response

    Aug 15, 2017 – Talent Recruiter

    We appreciate you providing this feedback and we'll be happy to look into your concerns about the management team.

  8. "Best Serving Job I've Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Greeley, CO
    Former Employee - Server/Waiter in Greeley, CO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Red Robin part-time (More than a year)

    Pros

    I really miss working at Red Robin. I met so many great people there. It was very fast paced with large sections. I made really good money most days. Trays were very light so if you have weak wrists like me it's the perfect waitress job. Ziosks make things easy for the servers because most guests will pay on them.

    Cons

    A lot of the guests that come in are low class and I got bad tips more often than at other serving jobs I've had. Fortunately, you get a lot of tables so you can still make very good money. Management pushes you to upsell and get good guest surveys constantly. They tell you that if you do well you will get more closing shifts and higher up sections. However, my scores were consistently good but the best shifts were still always given to the servers with seniority. Sections were divided so that guests with kids are seated in a different area. Sometimes a certain section would be sat much less while the other section was overwhelmed. It made no sense!

    Advice to Management

    Understand that there are things that servers cannot control. You have some great employees there. Give them a break!


  9. "Great place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Robin full-time

    Pros

    Wonderful career and room for advancement

    Cons

    Nothing I can really think of

    Advice to Management

    n/a


  10. "Harris Blvd Red Robin Line Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Charlotte, NC
    Former Employee - Line Cook in Charlotte, NC
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Red Robin part-time (Less than a year)

    Pros

    Incredibly friendly team--though they may not all be good influences! There is a constant camaraderie at the store.

    Cons

    Very high stress, too-fast paced environment

    Advice to Management

    Understand when there are not enough cooks on shift or enough hands to do everything in seconds.


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