Red Robin Reviews | Glassdoor

Red Robin Reviews

Updated June 28, 2017
1,173 reviews

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Full-time Part-time

1,173 Employee Reviews

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Pros
  • Flexible schedule for service industry (in 59 reviews)

  • Flexible hours and reliable coworkers (in 42 reviews)

Cons
  • Cleanliness and respect from team members is where I saw flaws (in 30 reviews)

  • You will work very hard and long hours and the schedules just aren't consistent enough to lead a normal life at times (in 28 reviews)

More Pros and Cons

  1. "Challenging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Manager in Indianapolis, IN
    Current Employee - Kitchen Manager in Indianapolis, IN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Red Robin full-time (More than 3 years)

    Pros

    Pay and benefits. Innovative company that is not afraid to evolve but keeps its core in place.

    Cons

    Long hours and weekends. A lacking management development structure. Any projects that are to be completed are done on your own time. Admin time is for the GM only. GM is key to having an enjoyable work experiance and work life balance.

    Advice to Management

    Upper Management is knowledgeable and suppprtive.

    Red Robin Response

    Apr 10, 2017 – Talent Recruiter

    Thank you for sharing your experience with us. We would be happy to look into this, if you are comfortable sharing any additional details or your location, please visit ... More


  2. "Server life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Northridge, CA
    Former Employee - Server in Northridge, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Robin part-time (More than 3 years)

    Pros

    The environment is very team oriented

    Cons

    It's not fun to sell surveys

  3. "Good job with the right people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser in Pittsburgh, PA
    Former Employee - Busser in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Red Robin part-time (Less than a year)

    Pros

    Flexible scheduling, relatively easy work, it was a tipped position so as long as you worked with decent people on a busy day the pay is decent. Free food on shift is a plus too.

    Cons

    Servers don't pre-bus their tables, leaving more work than there should be slowing down your turnover time. If you're the only busser you'll be working doubles every weekend. Management will promise you promotion after a set amount of time if you do your job well but don't expect anything.

    Advice to Management

    Don't misinform employees, don't overwork the bussers.


  4. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Server/Waitress in Valparaiso, IN
    Former Employee - Server/Waitress in Valparaiso, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Red Robin part-time (Less than a year)

    Pros

    Made awesome money as a server. Usually scheduled 4-hour shifts at a time, unless working a double. Loved the working environment and coworkers. Easy "outs" or end of shift work, stocking, cleaning, ect because of so many servers splitting the work. Company runs on teamwork, which is a plus.

    Cons

    Management changing, changing hours or sometimes getting shifts cover was difficult


  5. "Hostess experience"

    Star Star Star Star Star
    Former Employee - Hostess in Simi Valley, CA
    Former Employee - Hostess in Simi Valley, CA
    Recommends

    I worked at Red Robin part-time (More than a year)

    Pros

    Easy work
    Flexible hours
    Friendly and helpful coworkers

    Cons

    Expect too many extra duties (responsibilities of server or busser occasionally)
    Slow at times


  6. Helpful (2)

    "Not as glamorous as people say it is"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Staten Island, NY
    Former Employee - Assistant Manager in Staten Island, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Red Robin full-time (More than 3 years)

    Pros

    Vacation time is good, 401k matching is good, health insurance is alright, sick days and personal days honored.

    Cons

    Upper management could careless about you. Unreasonable expectations demanded of you. Work week says 50 hrs, but you'll be there 60+ and not paid for it. Don't expect to actually manage, you'll spend half the time doing your employees jobs as labor is tight within the company. No real room for growth, just dead ends and broken promises. Absolutely no development given, and more do it yourself or goodbye. P&L expectations set to unrealistic numbers for situations they give you. Preach one brand one standard, but don't follow that at all.

    Advice to Management

    I would avoid this company at all cost. Yes they're good at what they do, but bottom line is they don't care about you at all. They might preach core values and corner stones. You're just another statistic there to them, and when they've got everything they can out of you you're tossed away like yesterday's garbage.

    Red Robin Response

    May 8, 2017 – Talent Recruiter

    We are sorry to hear that you did not have a positive experience working here. If you are comfortable providing us which location you worked for, we'd be happy to look into those concerns. You can ... More


  7. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Myrtle Beach, SC
    Current Employee - Anonymous Employee in Myrtle Beach, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Red Robin part-time

    Pros

    IF you have a good group of people working that shift, then it's great and runs smoothly.

    Cons

    There's probably too much to write in just this review. Management will push hard on the apps and drinks. As well as royalty sign ups. Your schedule will be determined by those factors. There's favoritism (in most restaurants there is) and its shown very clearly. They work you like a dog and if you take a break between doubles your turn to get cut at night moves up. Probably one of the least organized restaurants i've worked for.

    Red Robin Response

    Apr 17, 2017 – Talent Recruiter

    Thank you for sharing your experience with us. We will be happy to review your concerns.

  8. "If it wasn't for the management, this would be one of the best serving jobs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mixologist in Concord, CA
    Former Employee - Mixologist in Concord, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Red Robin part-time (More than a year)

    Pros

    You turn tables very quickly so there is a lot of opportunity to make money

    Cons

    Too much focus on getting "Royalty" signups every single day instead of focusing on more important things, such as the terrible kitchen staff

    Advice to Management

    Communicate with your team members more, and more importantly, YOUR OTHER MANAGERS. In my location there was a severe lack of communication and it crippled us on busy nights.


  9. "Good Times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Trainer/Bartender in Columbia, MD
    Former Employee - Server Trainer/Bartender in Columbia, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Red Robin full-time (More than 3 years)

    Pros

    Flexible schedule, great GM, fast-paced and good tips. Room for advancement and easy to pick up shifts anytime when needed.

    Cons

    Dress code doesn't allow for individuality (no unnatural hair color, no face piercings, visible tattoos must be covered)


  10. "Decent Job for fair wages"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Busser in York, PA
    Former Employee - Busser in York, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Robin part-time (More than a year)

    Pros

    Fast based, rarely bored at work, opportunity for advancement

    Cons

    Management can be tough sometimes

    Advice to Management

    N/A


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