Red Robin Reviews | Glassdoor

Red Robin Reviews

Updated September 25, 2017
1,254 reviews

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1,254 Employee Reviews

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Pros
Cons
  • Cleanliness and respect from team members is where I saw flaws (in 31 reviews)

  • You will work very hard and long hours and the schedules just aren't consistent enough to lead a normal life at times (in 29 reviews)

More Pros and Cons

  1. "Line Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook
    Current Employee - Line Cook
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Red Robin full-time (More than a year)

    Pros

    Free Food for HOH employees

    Cons

    No benefits
    Long shifts (10+hrs) w/o breaks
    Very little PPE provided when handling hazardous chemicals
    Family time becomes very limited
    Inconsistent schedules

    Advice to Management

    Care for your employees


  2. "Decent pay but horrible leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Red Robin full-time

    Pros

    Above average training systems for restaurant managers, decent and improving support structure for technology, good pay and incentives.

    Cons

    Questionable management practices at mid mgt and higher levels. Sometimes disorganized HR and field management which leads to poor decisions. Store systems are antiquated. Little to no advancement opportunities.

    Advice to Management

    You put yourselves into this mess, now clean house and fix it.

    Red Robin Response

    Aug 1, 2017 – Talent Recruiter

    Thank you for sharing your experience with us, we're sorry that we missed the mark. We would be happy to look into these concerns, if you're comfortable providing us with the location you worked at... More

  3. "Professional Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Morgan City, LA
    Current Employee - Cook in Morgan City, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Red Robin full-time (More than a year)

    Pros

    I work well with others, I take advice, & I respect others as humans beings.

    Cons

    I don't tolerate discrimination, I stay clear from negative attitudes,& I dislike unprofessionalism.

    Advice to Management

    management should be governed by professionals who not only make good sound decisions, but who actually know how to handle situations that are tough to handle properly in times when the Enviroment is hostile,and can maintain there professional status.


  4. "Fun and Flexible"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people are great. It is a fun and friendly environment and management is able to work with your schedule.

    Cons

    I can't really think of any at the moment.


  5. "Red Robin Hostes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin part-time

    Pros

    Loved the employees i worked with

    Cons

    no good benefits for pt employees


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Robin full-time

    Pros

    Great Benefits, Great management techniques. Proven to drive sales. Great Growth opportunities

    Cons

    No cons to my knowledge.


  7. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Robin full-time

    Pros

    Great salary, benefits and bonuses

    Cons

    Long hours, night and weekend work

    Advice to Management

    Ask achievable metrics from your staff

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Grandville, MI
    Former Employee - Server in Grandville, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Red Robin part-time (More than a year)

    Pros

    Thorough training, room for advancement, clean, recognize hard work and reward with better schedules and employee of the month and lead shifts. Very accommodating of your schedule and work around your availability.

    Cons

    Overstaffed even when slow so you don't make as much money as you could. Corporate restaurant setting so you have to learn several things that don't pertain to you, and answer questions before starting each shift. Favoritism.


  9. Helpful (1)

    "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Host in Redlands, CA
    Former Employee - Host in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Robin part-time (More than a year)

    Pros

    Good managers, friendly employees, generally friendly environment

    Cons

    Somewhat disorganized, some favoritism, rare hangry customer

    Advice to Management

    Do a better job of training


  10. "This place is a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server Trainer/Bartender in Skokie, IL
    Current Employee - Server Trainer/Bartender in Skokie, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Red Robin full-time (Less than a year)

    Pros

    The only pro are my coworkers. Mainly because we have trauma-bonded over how awful management treats us.

    Cons

    Management is abusive and inconsistent.

    Advice to Management

    Stop obsessing over the NPS scores. It's so transparent that management only cares about getting good scores so they can get their bonus.

    Red Robin Response

    Aug 15, 2017 – Talent Recruiter

    We appreciate you providing this feedback and we'll be happy to look into your concerns about the management team.


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