Red Roof Inn Reviews | Glassdoor

Red Roof Inn Reviews

Updated August 3, 2017
99 reviews

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3.2
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Andrew C. Alexander
28 Ratings

99 Employee Reviews

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Pros
  • Great company to work for, and learn the core operations of the hospitality industry (in 5 reviews)

  • You get the chance to meet a lot of great peple (in 3 reviews)

Cons
  • Front desk can be very stressful with a "hands-off" manager (in 5 reviews)

  • No benefits for franchise property's:/ (in 5 reviews)

More Pros and Cons

  1. "Red Roof Inn - Local awesome gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Red Roof Inn part-time (More than a year)

    Pros

    Sharp leadership and high expectations of employees that are also expected of herself, the GM.

    Cons

    Need more hours to better survive on - but its a great job.


  2. "Very laid back place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Front Desk Agent in Naperville, IL
    Former Employee - Front Desk Agent in Naperville, IL
    Neutral Outlook
    Approves of CEO

    I worked at Red Roof Inn part-time (Less than a year)

    Pros

    Very laid back workplace. When you are not busy checking people in/out or answering the phone, you can go in the back pretty much do anything you want, Except leave the property (eat, play on your phone, read the newspaper, etc,--just as long as you are ready to assist as soon as someone walks in the lobby and/or the phone rings)

    Red Roof does offer health, dental, and 401k

    Great way to get experience in problem solving and handling tough management like situations (because you are usually the only one there)

    Opportunities to travel to other properties within driving distance to help out, in which they will pay your miles, comp you a room, and pay you back for meals. Your property manager loves it when you express interest in doing that, because not too many front desk people are interested.

    Cons

    Once you are done with your OJT, you are usually IT (no colleges or manager) so it's up to you to solve the problems and make the tough decisions (this could also be considered a PRO, if you are looking to get experience in those type of situations)

    Because of all the downtime, you can easily get bored if you don't bring anything to entertain yourself.

    As laid back as this job is, the property managers seem to be one extreme or the other: meaning he/she is either very black & white or very free spirited (no middle ground).

    In order to get health, dental, and 401k you have to be full time.

    Enjoyed working there, but had to quit because I didn't have time for it anymore, due to both my other job and other commitments.

    Advice to Management

    Whenever you take over a property from another manager, ask your employees what they liked and didn't like about the previous manager, and try to work with your employees based on their answers. I think this would soften the blow of any culture shocks (if there are any)

  3. "Guest Services Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Management is flexible with hours, scheduling. It's a small team so very close relationships. It's great meeting new people from all over the country and international guests. It's very service oriented and allows for some bonding with the guests.

    Cons

    2nd and 3rd shift hours (4pm-12am and 12am-8am) Sometimes you get guests who find any and every excuse to complain in order to receive a discount on their room and it's no fun when you have to ask people to leave for any reason.


  4. "Somewhat alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FLORIDA in Tampa, FL
    Former Employee - FLORIDA in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Red Roof Inn full-time

    Pros

    It's a great pay long hours at times.. It's a very busy place have alot of action

    Cons

    A lot of drug dealing and prosutes there over all


  5. "General Manager"

    StarStarStarStarStar
    Current Employee - General Manager in Pensacola, FL
    Current Employee - General Manager in Pensacola, FL

    I have been working at Red Roof Inn full-time (More than a year)

    Pros

    I been in hospitality for so many years .

    Cons

    Sometimes guest just make complaints for no reason and its heart breaking to give them refund .


  6. "Not A Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Administrator in Columbus, OH
    Former Employee - Desktop Administrator in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Red Roof Inn full-time (Less than a year)

    Pros

    Decent Salary and Good Benefits

    Cons

    Saccharin and disrespectful Management. Extremely corporate style of work. Trains for specialized roles with staggered room for advancement. Projects have if not unrealistic deadlines, are certainly tall orders.

    Advice to Management

    Provide more freedom to solve problems. Dismantle rigid guidelines and requirements for over abundant documentation. Let people breathe.


  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Roof Inn part-time

    Pros

    Good company to work for

    Cons

    No negative things to say

  8. "Front Desk / GSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent/GSR in Cookeville, TN
    Current Employee - Front Desk Agent/GSR in Cookeville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Red Roof Inn full-time (Less than a year)

    Pros

    I like the people I work with.

    Cons

    $8.00 an hour NO RAISES! NO BENEFITS!

    Advice to Management

    Give raises to your employees that actually stay with the company. The .25 cent raise every 4 years just isn't enough.


  9. "Great Company if you are on the Corporate side of the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Hickory, NC
    Former Employee - General Manager in Hickory, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Roof Inn full-time

    Pros

    Red Roof has excellent leadership and resources for Frontline managers. Good performance is rewarded frequently. Bi-annual Brand conferences are always fun, and educational. Great opportunity for anyone seeking to manage a CORPORATE hotel

    Cons

    BEWARE of franchise owned properties. While there are some wonderful owners in the company, there are some equally horrible owners. These people will make it impossible for you to pass inspections, audits, and generally make your job miserable.

    Advice to Management

    Hold Franchise Owners more accountable for brand standards. There are some who truly are ruining all the hard work that the Brand has done in order to make a well known, successful name for itself.


  10. "Good Ohio Hospitality Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Roof Inn full-time

    Pros

    Good people to work with, good benefits, flexible work schedule, well run

    Cons

    Could pay a bit more to keep up with competition


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