Red Skye Wireless Reviews | Glassdoor

Red Skye Wireless Reviews

Updated April 12, 2019
111 reviews

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2.2
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Jeff Tottleben
5 Ratings

Employee Reviews

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  1. "Easy Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Red Skye Wireless part-time

    Pros

    easy work schedule. good money.

    Cons

    low hours. slow promotions and job availablity


  2. "Goal oriented and fun"

    StarStarStarStarStar
    Former Employee - Office Manager in Pittsburgh, PA
    Former Employee - Office Manager in Pittsburgh, PA

    I worked at Red Skye Wireless full-time (More than 3 years)

    Pros

    Support and training from upper management was amazing. If you are someone with drive and goal oriented this is a great place to work. Great health benefits as well.

    Cons

    Need more of a competitive salary

    Advice to Management

    Need to be more competitive with salary.

  3. "Inconsistent Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Red Skye Wireless full-time (More than 3 years)

    Pros

    Great teamwork amongst managers and immediate staff.

    Cons

    Constantly changing commission structures and chargebacks. Steadily decreasing benefits.

    Advice to Management

    Put your teams first and they'll always do the same for you.


  4. "Independent Retailer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Red Skye Wireless part-time

    Pros

    Upbeat management, friendly training and competition, overall great atmosphere and just enough pressure

    Cons

    poor training "class" for new hires
    management didn't take a sexual harassment issue seriously initially
    understaffed
    drama between employees in smaller stores

    Advice to Management

    please take appropriate action when necessary, and please look into a more in depth and fulfilling training program that gets associates familiar with product and procedure fully before helping an actual customer. In my opinion this would help with both employee retention and customer satisfaction.


  5. "OK place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate; Managr-in-training in Cincinnati, OH
    Former Employee - Sales Associate; Managr-in-training in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Red Skye Wireless full-time (Less than a year)

    Pros

    OK commission; fair amount of down time; you have some control over the money you make

    Cons

    Management isn't that great--sales can be heartless and greedy higher-ups make this even worse

    Advice to Management

    Focus more on customer experience and keeping employees happy. Happy employees keep customers happy


  6. "Corporate Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Approves of CEO

    Pros

    The people at RSW were great to work with. Everyone at the corporate office was easy to work with.

    Cons

    the company closed and is no longer operating.


  7. "RSW Group - Corporate Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Saint Louis, MO
    Former Employee - Product Manager in Saint Louis, MO
    Neutral Outlook
    Approves of CEO

    I worked at Red Skye Wireless full-time (More than 10 years)

    Pros

    The people at RSW Group were the best asset of the company, from ownership to the part-time staff. The industry was constantly changing and provided plenty of challenges.

    Cons

    Due to the size of the company and other restrictive factors, we were sometimes under staffed which led to being bogged down in processes, working long hours and leaving little room for innovation in our positions.

  8. "Rewarding Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Red Skye Wireless full-time

    Pros

    They are very good about recognition. They do a lot of different bonus plans and if one isn't working out they try and fix it to make it work.

    Cons

    The base salary is not very good. They give raises every year that you are there but it isn't a very substantial amount.


  9. "Not sure How things are after buyout by Spring Wireless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant
    Former Employee - Retail Sales Consultant
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Red Skye Wireless full-time

    Pros

    Good pay for minimal qualifications. Upper Management (Non-AT&T) is AMAZING. Very nice very motivated people who genuinely care about you and want to help the company, and you succeed. The company as a whole is very customer oriented philosophically. Store managers really try to help you succeed, sometimes a little too hard. There is a pretty good opportunity for advancement if you work REALLY hard and become a sales machine.

    Cons

    Your first month of training is great, after that training is obnoxious. In my case it got in the way of not only a sign on bonus (didn't have time to complete the training) but also didn't find them useful. You learn very little and it's more to make the store look good/compliant than actually teach you anything. Store manager is constantly "coaching," which is meant to be helpful (and occasionally is, some people really go far with this) but if you are an independent learner you will hate this. Systems are constantly crashing and making life difficult. If you don't handle people coming in yelling at you about things that aren't your fault then this job is not for you. It wasn't for me. Additionally, it's all about sales and numbers, outwardly they say they care about the customer. In practice, if you are taking the time to genuinely help customers with the silly nonsense that a lot of them will come in for, you will not succeed with this company. Numbers are all that matter most of the time.

    Advice to Management

    Back up what you say. You want to build the business. But there is more to this business than simply sales. Revamp the coaching system and training system. They are both ineffective.


  10. "Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Red Skye Wireless full-time

    Pros

    Great support from upper management. Development programs designed towards making you understand how to improve an employee, overall sales, professionalism, and how to stand out from the rest.

    Cons

    Commission changed about every 3 months, for the worse. No proper termination steps for employees. No support from HR or LP, almost non existent.

    Advice to Management

    Get the company in line and you would have employees stay.