Redbox FSR1 Reviews | Glassdoor

Redbox FSR1 Reviews

Updated January 17, 2017
17 reviews

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FSR1

3.2
Star Star Star Star Star
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Erik Prusch
2 Ratings

Employee Reviews

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Pros
Cons
  • Upper management is struggling to figure it out (in 17 reviews)

  • Constant change it can be frustrating sometimes (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "FSR1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSR1 in Minneapolis, MN
    Current Employee - FSR1 in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Outstanding benefits and flexible schedule

    Cons

    Company is struggling to say lucrative


  2. "redbox"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSR1 in Jackson, TN
    Current Employee - FSR1 in Jackson, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Redbox full-time

    Pros

    Good local supervisor, very recognizable product and kiosk. Everywhere and any where but not for long

    Cons

    Too much work for such an easy job, maximum 25 kiosk per day means 15 minutes per kiosk in 4 day week. It is dying folks. Only time will tell if redbox will be around not as kiosk based product.

    Advice to Management

    Let us know what happens after this purchase. Help us understand that technology changes disrupted the kiosk business, not merchandisers trying to do the right job under a lot of pressure.


  3. Helpful (2)

    "Slowly Decaying and starting to smack of deperation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FSR1 in Fresno, CA
    Former Employee - FSR1 in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Partly flexible, not hard and pay is better than minimum wage.

    Cons

    Growth has stopped and the company is in decline, they are now looking to satisfy shareholders by squeezing their employees.
    They have cut mileage rates and service time for kiosks, they now expect employees to do 50% more work for around the same amount they were earning three years ago.
    No room for improvement or development in most field markets.

    Advice to Management

    Executives aren't staying around long enough to take advice, the boardroom has been a revolving door for the last 5 years.

    Redbox Response

    Aug 1, 2016 – HR Representative

    Thank you for sharing your thoughts about your time here. Our mileage reimbursement program for our field operations team is designed to accurately and fairly reimburse the cost of owning and ... More


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  5. Helpful (1)

    "Was great, now it's sinking!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSR1 in Harrodsburg, KY
    Current Employee - FSR1 in Harrodsburg, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Redbox full-time (More than 5 years)

    Pros

    Flexible hours, work on your own

    Cons

    Driving your own car, milage reimbursement

    Advice to Management

    Stop doing retarded promotions and focus on your employees that actually do the work!!!!


  6. Helpful (1)

    "FSR1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSR1 in Fort Worth, TX
    Current Employee - FSR1 in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Redbox full-time (More than 5 years)

    Pros

    Redbox started out in North TX really great. Real teamwork and excitement over building a new business. Lots of lasting friendships were made and everyone worked really hard to help grow the company. Upper mgmt actually listened to suggestions - since we were the ones actually doing the work and they were sitting in an office in Chicago. Benefits were great too.

    Cons

    About 2 yrs in, Coinstar bought them out and everything changed. Micro managing began and promises weren't kept. Trust was a thing of the past. Upper mgmt never worked in the field and therefore hadn't a clue what it was like. THEY determined how long it should take to service a machine and we in the field KNEW how inaccurate that was. Then they let a computer figure out our routes for us. We were doing just fine on our own. Anyway...... that was a long time ago and several other companies have bought them since then. I loved my job, but hated the impersonal atmosphere it took on. However, I lasted 7 years.

    Advice to Management

    This management is unknown to me, but they are probably similar to those who came before and they don't listen to advice. Only those managers in the very beginning took suggestions. Didn't always use them, but at least listened. They are somewhat successful, so who am I to try to offer advice. However, I'm sure the wheel will turn again and someone else will buy them out and the cycle will continue. Applicant beware!


  7. "good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSR1 in Evansville, IN
    Current Employee - FSR1 in Evansville, IN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good job overall i like it

    Cons

    oakbrook terrace controls it all

    Advice to Management

    good


  8. Helpful (1)

    "Redbox is a great company/Mgmt needs training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSR1 in Richmond, VA
    Current Employee - FSR1 in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Redbox full-time (More than 3 years)

    Pros

    Ability to watch unlimited movies, ability to start at your leasure

    Cons

    Micromanaging, 40 hour weeks cut down to 30/33 hours-company cons
    Unprofessional, unreliable, negative attitude, Talks about employees with other employees causing negativity rather than team work-supervisor cons

    Advice to Management

    Upper Mgmt -RM,DM PLEASE open your eyes/ears, talk to your ROS teams & find out how FSR1, FSR2 are being treated by their ROS. It very upsetting when more than 1/2 of a team is seeking other employment due to the negativity, lack of professionalism of an ROS.


  9. Helpful (4)

    "This Company Sets New Standards For Micromanaging People!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSR1 in Williamsburg, VA
    Current Employee - FSR1 in Williamsburg, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Redbox full-time (More than a year)

    Pros

    The company offers great benefits in the form of medical , dental & vacations.
    You are reminded of them every meeting!

    Cons

    As a field rep your every move is micromanaged!
    Now they are introducing GPS tracking to watch over the field.
    Most of the field reps I know have had their hours cut by 15 to 20%!
    They cut full time reps hours & hire in part time, 3rd party & seasonal workers.
    This is not a company to build a future with - cuts are happening all over!

    Advice to Management

    Re-institute some trust,responsibility & privacy back to the field & you might get moral
    out of the toilet!


  10. Helpful (2)

    "Very Little Comunication - Very little idea of whats happening in the field!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSR1 in Knoxville, TN
    Current Employee - FSR1 in Knoxville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Redbox full-time (More than a year)

    Pros

    OK benefits,a few perks & somewhat flexible schedule (less so all the time)
    Casual dress code.

    Cons

    Little or no comunication with the field. The field is held to higher standards than the Directors.
    When we make a mistake it reduces our bonus, when Corporate makes a mistake they take no ownership! We seem to be the last to know when changes are made! If your not willing to work off the clock, you won't last long!

    Advice to Management

    Vp's cut the layers & comunicate directly with the field.


  11. Helpful (3)

    "Started okay but management totally is slowly destroying the fsr1 position with micromanagement"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSR1 in Minneapolis, MN
    Current Employee - FSR1 in Minneapolis, MN
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benefits are better than average.Thee are incentive bonus if you can meet the strict criteria.

    Cons

    Very low pay for responsibility.Heavy handed top down management approach with an increasing trend towards micromanagement.The field ops people are treated with low reguard to their education ,abilities and common sense.I feel the "Walmartization" of the employees is in full effect.

    Advice to Management

    Step back and eliminate this micromanaging or turnover and low morale will hurt you.Get your but out in the field and see what the job entails and quit trying to reinvent the wheel.