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Redbox Reviews

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2.9
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Erik Prusch
2 Ratings

49 Employee Reviews

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Pros
Cons
  • Upper management is struggling to figure it out (in 16 reviews)

  • Constant change it can be frustrating sometimes (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "Seven year employee. Field Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Representative I in Knoxville, TN
    Former Employee - Field Service Representative I in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Redbox part-time (More than 5 years)

    Pros

    Great pay, good benefits, flexible schedule, and emphasis on personal responsibility with very little supervision.

    Cons

    You have to use your own vehicle. This can get pretty expensive. Company is struggling to stay afloat since they started being traded on the stock exchange. Multiple management turnovers. Reduced hours, and mileage reimbursement. Any issues are met with the creation of a new department, and VP. Way too top heavy a company.

    Advice to Management

    Calm down with the sweeping policy changes. Quit "punishing" all your employees for the actions of a few that you refuse to get rid of.


  2. "redbox"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSR1 in Jackson, TN
    Current Employee - FSR1 in Jackson, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Redbox full-time

    Pros

    Good local supervisor, very recognizable product and kiosk. Everywhere and any where but not for long

    Cons

    Too much work for such an easy job, maximum 25 kiosk per day means 15 minutes per kiosk in 4 day week. It is dying folks. Only time will tell if redbox will be around not as kiosk based product.

    Advice to Management

    Let us know what happens after this purchase. Help us understand that technology changes disrupted the kiosk business, not merchandisers trying to do the right job under a lot of pressure.


  3. "Good outlook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Representative in Indianapolis, IN
    Current Employee - Field Representative in Indianapolis, IN
    Recommends
    Neutral Outlook

    I have been working at Redbox (Less than a year)

    Pros

    Great place to work for the money

    Cons

    I can't say much against the company

    Advice to Management

    NA


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  5. Helpful (2)

    "Slowly Decaying and starting to smack of deperation."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FSR1 in Fresno, CA
    Former Employee - FSR1 in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Partly flexible, not hard and pay is better than minimum wage.

    Cons

    Growth has stopped and the company is in decline, they are now looking to satisfy shareholders by squeezing their employees.
    They have cut mileage rates and service time for kiosks, they now expect employees to do 50% more work for around the same amount they were earning three years ago.
    No room for improvement or development in most field markets.

    Advice to Management

    Executives aren't staying around long enough to take advice, the boardroom has been a revolving door for the last 5 years.

    Redbox Response

    Aug 1, 2016 – HR Representative

    Thank you for sharing your thoughts about your time here. Our mileage reimbursement program for our field operations team is designed to accurately and fairly reimburse the cost of owning and ... More


  6. Helpful (2)

    "It rolls down hill."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beaverton, OR
    Current Employee - Anonymous Employee in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Redbox (Less than a year)

    Pros

    Great benefits.Great people in the field.

    Cons

    Upper management is struggling to figure it out. 5 Presidents in 5 years. Nothing will ever change.

    Advice to Management

    Listen to the people who do the work.


  7. Helpful (3)

    "Flexibility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Representative I in Dallas, TX
    Former Employee - Field Service Representative I in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Redbox (More than a year)

    Pros

    I enjoyed the flexibility in my work day schedule. Vacation is accrued rather quickly.

    Cons

    Micromanaged over petty issues, to many learning central requirements with unrealistic deadlines. Working outside is very physically and mentally demanding.

    Advice to Management

    Believe in the workers at the kiosk. They are the driving force of your company.


  8. Helpful (3)

    "Downhill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Representative I in Austin, TX
    Current Employee - Field Service Representative I in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Redbox full-time (More than 5 years)

    Pros

    Mon-Thur schedule
    , Paid time off, paid holidays

    Cons

    Pay, losing benefits, safety, navigation of websites

    Advice to Management

    Increase pay, stop removing benefits, go back to previous flexible schedules


  9. Helpful (2)

    "Supervisor Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Oak Brook, IL
    Current Employee - Supervisor in Oak Brook, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Redbox full-time (More than 3 years)

    Pros

    Low cost health insurance, flexibility in schedule, celebration of diversity,cultures and inclusion.

    Cons

    disconnect of the field/ Machine Support with corp/ tower employees,lost sense of value, worth for it's employees,lack of trust, senior leadership often undermines the crediability of it's supervisors by constantly overruling their suggestions and opinions

    Advice to Management

    Utilize the talents and skills of your leadership team.


  10. "Ok Job, fun culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Field Sales Representative in Oakbrook Terrace, IL
    Former Employee - Field Sales Representative in Oakbrook Terrace, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Redbox full-time (Less than a year)

    Pros

    Great pay for the area, Spend all day outdoors, clothing allowance

    Cons

    If you have a long route, you don't see your family much


  11. "Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in Gray, GA
    Former Employee - Merchandiser in Gray, GA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Redbox (More than a year)

    Pros

    Great pay and benefits. Great job for someone single or without kids.

    Cons

    Management was terrible. They didn't do their job and then it just rolled down hill.

    Advice to Management

    Do your job.


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