Redbox Reviews | Glassdoor

Redbox Reviews

Updated February 21, 2017
196 reviews

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3.3
Star Star Star Star Star
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Erik Prusch
17 Ratings

196 Employee Reviews

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Pros
Cons
  • Upper management is struggling to figure it out (in 15 reviews)

  • Some issues would be that there is no real room for advancement or department change if you do not live in Oak Brook, Illinois (in 4 reviews)

More Pros and Cons

  1. "FRSI"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSRI in San Diego, CA
    Current Employee - FSRI in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Redbox part-time (Less than a year)

    Pros

    Great work environment, great and fair management and a fair job advancement.

    Cons

    It can have somehow challenging days mainly due to the weather.


  2. "Fun & Flexible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox full-time

    Pros

    Casual, fun, flexible work environment

    Cons

    inconsistent directions from UM, priority changing


  3. Helpful (1)

    "Nice company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Redbox full-time (More than 3 years)

    Pros

    -Nice staff including supervisors
    -Good benefits

    Cons

    -monotonous work
    -limited work schedules
    -unsure as to how long DVD's will be around for

    Advice to Management

    Department is top heavy with Supervisors who are "people managers", yet they do not contribute anything to the work that has to be completed. Supervisor's should lead by example.


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  5. "Great company, constant change."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Representative I
    Former Employee - Field Service Representative I
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Redbox full-time (More than 3 years)

    Pros

    This is a great company, especially if you have good managers.

    Cons

    Constant change it can be frustrating sometimes.


  6. "Happy employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSR1
    Current Employee - FSR1

    I have been working at Redbox full-time

    Pros

    Flexible schedule and good benefits

    Cons

    Working outdoors during bad weather


  7. Helpful (1)

    "Started great then kept declining"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in Toledo, OH
    Former Employee - Regional Manager in Toledo, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Redbox (More than 8 years)

    Pros

    Use to be a good place to work where people cared, but quickly became about how much can we squeeze out regardleas of impact to employees.

    Cons

    It Uses to be a good place to work where people cared, but quickly became about how much productivity can we squeeze out regardleas of impact to employees.

    Advice to Management

    None they know it all.


  8. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Representative II in Dallas, TX
    Current Employee - Field Service Representative II in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Redbox full-time (More than a year)

    Pros

    Amazing benefits, and respects employees

    Cons

    stressful, and some weeks you have to work a lot of overtime in a week.


  9. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Operations Supervisor in Surprise, AZ
    Current Employee - Regional Operations Supervisor in Surprise, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Redbox full-time (More than 8 years)

    Pros

    Redbox really cares about the individual and their customers. They have a complete benefits package that rivals just about any company.

    Cons

    Redbox is in an industry that is declining. Their business model is built on the physical dvd and game. Redbox will no longer be viable when the pricing, quality, and selection of new release movies and games are equal to redbox and readily available for online streaming. Although some speculate that this will be soon, I still believe Redbox has many years left of good, strong business before streaming completely takes over.

    Advice to Management

    Don't just look for ways to cut costs, although this is vitally important. Looks for new ways to innovate, expand, and increase business.


  10. "ROS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Started out really well but changed

    Cons

    Went sown hill fast after the company went public


  11. Helpful (1)

    "Dim future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Redbox (More than a year)

    Pros

    Free movies, good pay, good benefits, good work/life balance.

    Cons

    It's a dying business. They tried twice to move into streaming and failed. Physical media only has so long. Not sure how long they'll be around. Restructuring/layoffs a few times a year. Recent layoffs will strain the already tenuous communication between marketing and the field.

    Advice to Management

    Be honest with your employees. Don't come to LA and tell the staff how they will be a major part of the next chapter of Redbox, then 2 weeks later lay them all off.



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