Redbox Reviews | Glassdoor

Redbox Reviews

Updated August 7, 2017
60 reviews

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4.0
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Erik Prusch
9 Ratings

60 Employee Reviews

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Pros
  • Great company culture, fun work environment, good benefits (in 22 reviews)

  • Fun people, engaging culture, good work-life balance (in 11 reviews)

Cons
  • constant changing priority, poor direction from upper management (in 18 reviews)

  • This can cause serious wear and tear (in 4 reviews)

More Pros and Cons

  1. "FSR2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Redbox full-time

    Pros

    *Ability to set your own work schedule.
    *Perks of watching the movies.
    *Laid back environment.
    *In the FSR2 role, you are flown into corporate in Chicago and trained for a week
     on how to fix the kiosks.

    Cons

    *Wear and tear on your car.
    *Lots of lifting.
    *Would like to see pay increased based on wear and tear on car.
    *Working outside in the elements.

    Advice to Management

    It would be nice if all the kiosks were moved inside.


  2. "Redbox"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Service Desk Technician in Bellevue, WA
    Former Employee - Senior Service Desk Technician in Bellevue, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Redbox full-time (More than 3 years)

    Pros

    Great company culture, fun work environment, good benefits

    Cons

    Not much corporate presence in WA state

    Advice to Management

    Grow the business ?

  3. "Field Service Rep 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fsr2
    Current Employee - Fsr2
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Redbox full-time (More than 5 years)

    Pros

    Good pay and benefits. Free movies are a plus too!

    Cons

    Not a lot of opportunity to move up into management.

    Advice to Management

    Keep the fun atmosphere.


  4. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Intelligence Systems Analyst in Oakbrook Terrace, IL
    Former Employee - Business Intelligence Systems Analyst in Oakbrook Terrace, IL
    Recommends
    Disapproves of CEO

    I worked at Redbox full-time (More than 5 years)

    Pros

    Flexibile, casual, fun, intelligent people, interesting work

    Cons

    constant changing priority, poor direction from upper management

    Advice to Management

    Determine what you want to do, prioritize, stand by it


  5. Helpful (2)

    "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Redbox full-time (More than 3 years)

    Pros

    -Nice staff including supervisors
    -Good benefits

    Cons

    -monotonous work
    -limited work schedules
    -unsure as to how long DVD's will be around for

    Advice to Management

    Department is top heavy with Supervisors who are "people managers", yet they do not contribute anything to the work that has to be completed. Supervisor's should lead by example.


  6. "Great company, constant change."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Representative I
    Former Employee - Field Service Representative I
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Redbox full-time (More than 3 years)

    Pros

    This is a great company, especially if you have good managers.

    Cons

    Constant change it can be frustrating sometimes.


  7. "Happy employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FSR1
    Current Employee - FSR1

    I have been working at Redbox full-time

    Pros

    Flexible schedule and good benefits

    Cons

    Working outdoors during bad weather

  8. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Representative II in Dallas, TX
    Current Employee - Field Service Representative II in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Redbox full-time (More than a year)

    Pros

    Amazing benefits, and respects employees

    Cons

    stressful, and some weeks you have to work a lot of overtime in a week.


  9. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Operations Supervisor in Surprise, AZ
    Current Employee - Regional Operations Supervisor in Surprise, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Redbox full-time (More than 8 years)

    Pros

    Redbox really cares about the individual and their customers. They have a complete benefits package that rivals just about any company.

    Cons

    Redbox is in an industry that is declining. Their business model is built on the physical dvd and game. Redbox will no longer be viable when the pricing, quality, and selection of new release movies and games are equal to redbox and readily available for online streaming. Although some speculate that this will be soon, I still believe Redbox has many years left of good, strong business before streaming completely takes over.

    Advice to Management

    Don't just look for ways to cut costs, although this is vitally important. Looks for new ways to innovate, expand, and increase business.


  10. Helpful (2)

    "FSR2- Field Service Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook

    I have been working at Redbox full-time (More than 3 years)

    Pros

    Freedom- work alone, most days are spent 1/3 working and 2/3 driving. Decent benefits. Manage (ROS) is the best.

    Cons

    Have to cover for Merchandisers (FSR1), new ticketing system takes away freedom of which kiosk to service first. Pay is kinda low for a Field Service Tech.

    Advice to Management

    Listen to your field employees, don't just set a directive from corporate and say "comply" without first setting a test trial and getting feedback from field employees. Raise wages for field employees.


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