Redbox Reviews | Glassdoor

Redbox Reviews

Updated January 14, 2018
218 reviews

Filter

Filter

Full-timePart-time

218 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • constant changing priority, poor direction from upper management (in 18 reviews)

  • This can cause serious wear and tear (in 4 reviews)

More Pros and Cons

  1. Helpful (2)

    "Not Happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits are good for now but I see those going away very shortly

    Cons

    Have taken away so much from those of us in the field to make profits "look" better that a very large majority are looking elsewhere to make a decent living. No one is happy anymore and it shows. Moral is at its lowest.

    Advice to Management

    Get back to taking care of lower workers instead of padding your pockets and "telling" us we are your most important asset. PROVE IT!


  2. "Used to be cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Representative I in Dallas, TX
    Current Employee - Field Service Representative I in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible job, make up on schedule

    Cons

    Cut pay and expected us to be happy about it

    Advice to Management

    Can't give any

  3. Helpful (1)

    "stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tucson, AZ
    Former Employee - Anonymous Employee in Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Redbox full-time (More than 5 years)

    Pros

    You have the freedom to schedule your work between 5am & 8pm as long as you get your route covered.

    Cons

    They don't want you to have any overtime, yet you are to cover for team when someone is off. Few chances to move up.


  4. "Redbox"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was great to see how the machines worked from the inside. I got to make my own schedule and the company is great company to work. They see you as a person and not just someone who is easily replaced.

    Cons

    The cons were that I had to use my own vehicle. Working in all conditions unless deemed unsafe to work. Some areas are unsafe to work in.


  5. "Redbox is great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Operations Supervisor in Chicago, IL
    Former Employee - Regional Operations Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Redbox full-time (More than 5 years)

    Pros

    Flexible work with a great benifits package. All major holidays off and great employees to work with.

    Cons

    Change is always happening. We have lost multiple key management and there is the uncertainty of dvd going away.

    Advice to Management

    Fill positions and bring more security to this company. Be innovative with the tech but your money into redbox and original content. If Redbox had great quality shows exclusive to Redbox it would build a brand even stronger.


  6. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Greensboro, NC
    Former Employee - Anonymous Employee in Greensboro, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Redbox full-time (More than 5 years)

    Pros

    Virtually all field positions allow you to work at your own pace without supervision.

    Cons

    Some supervisors will still attempt to micro-manage.

    Redbox Response

    Aug 1, 2016 – HR Representative

    Thanks for your thoughts. Your comments help us see where we can be doing better.


  7. "Good outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Representative in Indianapolis, IN
    Current Employee - Field Representative in Indianapolis, IN
    Recommends
    Neutral Outlook

    I have been working at Redbox (Less than a year)

    Pros

    Great place to work for the money

    Cons

    I can't say much against the company

    Advice to Management

    NA

  8. Helpful (3)

    "Slowly Decaying and starting to smack of deperation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FSR1 in Fresno, CA
    Former Employee - FSR1 in Fresno, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Partly flexible, not hard and pay is better than minimum wage.

    Cons

    Growth has stopped and the company is in decline, they are now looking to satisfy shareholders by squeezing their employees.
    They have cut mileage rates and service time for kiosks, they now expect employees to do 50% more work for around the same amount they were earning three years ago.
    No room for improvement or development in most field markets.

    Advice to Management

    Executives aren't staying around long enough to take advice, the boardroom has been a revolving door for the last 5 years.

    Redbox Response

    Aug 1, 2016 – HR Representative

    Thank you for sharing your thoughts about your time here. Our mileage reimbursement program for our field operations team is designed to accurately and fairly reimburse the cost of owning and... More


  9. Helpful (3)

    "Don't bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible work hours: most people leave at 4pm and almost no one shows up on Fridays, so you basically have a 4 day work week every week.

    Salaries are pretty competitive and benefits are really good

    Cons

    Too many leadership changes, at least 4 in the last 3 years, resulting in multiple strategy changes and no clear understanding of what we're supposed to be doing
    Layoffs once to twice a year
    No accountability whatsoever, so people can do poor work and still have a job and often get promoted
    Too many middle managers, almost half the staff just "manages" people and doesn't do any actual work

    Advice to Management

    Go back to school

    Redbox Response

    Aug 1, 2016 – HR Representative

    Thank you for sharing your thoughts about your time here. Your feedback is always seen and it helps us improve.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oak Brook, IL
    Former Employee - Anonymous Employee in Oak Brook, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Redbox full-time (More than a year)

    Pros

    I loved my co workers. They were always helpful and it was a very laid back fun environment.

    Cons

    I would get bored easily because a lot of the tasks were repetitive. (Machine tech)

    Advice to Management

    Keep up the good work. I loved the open line of communication and the monthly employee reviews really helped me get a grasp on my performance.


Showing 218 of 226 reviews
Reset Filters