Reddy Ice Reviews | Glassdoor

Reddy Ice Reviews

Updated July 21, 2017
88 reviews

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2.7
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Bill Corbin
37 Ratings

88 Employee Reviews

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Pros
  • Good pay, a lot of change/opportunity (in 4 reviews)

  • good company with some good people (in 4 reviews)

Cons
  • Work/life balance is very difficult to maintain (in 7 reviews)

  • EVERY phone number you can find routes back to the call center so you can never talk with upper management (in 5 reviews)

More Pros and Cons

  1. "Reddy Ice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Dallas, TX
    Current Employee - Management in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reddy Ice full-time (More than 3 years)

    Pros

    Strong team work, positive work ethic through the organization. Opportunities to grow and learn. Company has several initiatives to reduce redundancy.

    Cons

    Work life balance can be a challenge. Stronger focus on the field to deliver improved customer service. Listen to the customer.

    Advice to Management

    Review staffing levels at the home office vs. the field. Stronger field focus to eliminate out of stock situations. Review opportunities with the call center.


  2. "Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reddy Ice full-time (More than 8 years)

    Pros

    Was once a Great company

    Cons

    No longer a great company

    Advice to Management

    Listen to the field and take care of the customer, not what a corp spreadsheet says.

  3. "Refurbishment Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Landover, MD
    Former Employee - Anonymous Employee in Landover, MD
    Neutral Outlook
    No opinion of CEO

    I worked at Reddy Ice full-time (More than a year)

    Pros

    Enjoyed that type of equipment

    Cons

    Leadership not very open minded.


  4. "Reddy ice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Reddy Ice full-time (More than 5 years)

    Pros

    Compensation practices are improving. Has some good experienced Sr. leaders.

    Cons

    Highly bureaucratic and slow to make decisions. Field is held accountable for deadlines and prompt communications but it isn't reciprocated from the corporate office.


  5. "Corporate is Incompetent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Technician in Dalton, GA
    Former Employee - Maintenance Technician in Dalton, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Reddy Ice full-time (More than 3 years)

    Pros

    Great work environment. Management allows you work with little supervision as long as there are no problems from customers. Pay is average for the area.

    Cons

    Opportunities for advancement do not exist. Corporate is still in chaos. They couldn't manage their finances and filed for bankruptcy in 2012. They were involved in a price fixing scheme with Arctic Glacier that led to a class action lawsuit, costing them even more money. Stay away from this failure of an employer.

    Advice to Management

    Local management is fine. Reddy Ice corporate is in desperate need of top level executives who actually know how to run a business.


  6. "Reddy Ice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Oklahoma City, OK
    Former Employee - Driver in Oklahoma City, OK
    Neutral Outlook
    No opinion of CEO

    I worked at Reddy Ice (Less than a year)

    Pros

    Good pay good people good hrs

    Cons

    Lack of organization, manpower, & planning of task needs newer work equipment

    Advice to Management

    Like to see better planning and organization in all area of operation as well as more help manpower so that everyone has smooth & more productive work output also better system for drivers & their routes so they get home earlier to rest & be able to be productive the next work day just my advice to make company better & great company


  7. "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electrical Controls Engineer in Phoenix, AZ
    Former Employee - Electrical Controls Engineer in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reddy Ice (More than 3 years)

    Pros

    Salaries are the best in the business. They pay people what they are worth.

    Cons

    The company is very positive. No cons to report.

    Advice to Management

    Great Job

  8. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wichita, KS
    Former Employee - Anonymous Employee in Wichita, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Reddy Ice full-time (More than 3 years)

    Pros

    Plenty of hours and some flexibility.

    Cons

    Lack of communication and low pay for the job. Tons of time driving.


  9. "Accounting Manager/Controller"

    StarStarStarStarStar
    Former Employee - Accounting Manager/Conrolller in Norfolk, VA
    Former Employee - Accounting Manager/Conrolller in Norfolk, VA

    I worked at Reddy Ice (More than 10 years)

    Pros

    Great Benefits, Fair Management, Open door policy.

    Cons

    None, tough to get good plant manager, summer is tough.

    Advice to Management

    Kept your great attitued


  10. "Driver route"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver Seasonal in Phoenix, AZ
    Current Employee - Driver Seasonal in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Reddy Ice full-time (Less than a year)

    Pros

    There are none , it's a despicable company. Especially if your a good driver. There unfair, treat you poorly. They just want ice moved at any cost.

    Cons

    Management sucks, they curse at you during meetings, trucks with no air, ridiculous work loads. If your on there bad side no helpers and massive routes. They all have attitudes. You literally want to cut your wrist when you get up to go in. But if you have accidents and do your job carelessly you will go to head of pack. But don't expect advancement there are NO opportunities.

    Advice to Management

    Get your acts together. Take care of your good drivers. Be straight with everybody across the board. Don't pick and choose.


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