Redfin Agent Reviews

Pros

You write your own schedule, they record mileage, you only need to meet clients and tour properties, not write offers.

Cons

You get a lot of notifications for 12 hours a day every day. No commission potential.

Pros

You'll be paid a salary that is less than minimum wage, working out to about $600 per paycheck after deductions for an individual without dependents. You'll get to know many different managers in a short time because they change constantly. Do you like to be around other people laughing? Tell a group of colleagues from other brokerages that you work for Redfin.

Cons

I recently heard the company referred to as the "Revolving Door of Real Estate", and that couldn't be more true. 4 different managers in less than 6 months. With every change in management comes the firing of another team member, which there are very few of in most markets to begin with. What you are presented and sold in the interview and recruiting process is false, so don't believe it. They have underdelivered on everything from potential income to company culture to available support staff to quality training. They will run you around to show house after house after house to "buyers" that are either not qualified, working with other agents that simply weren't available at the moment they wanted to see houses, or using you for information and to be a tour guide. Then, they wonder why your "metrics" are or why you aren't wasting your time following up with people that your experience and common sense tells you that they aren't a viable customer. Since Redfin established itself and maintains the classification as a "discount broker", the customers will treat you as such, with many acting like you are just there to unlock the listing, or openly talking about the "full service" agent that they are really working with. Others will simply not show up or send disrespectful emails demanding to not hear from you anymore. They will flood your pipeline with new "leads" that aren't actual leads. They are just the contact info from the databases of employees that they've fired, laid off, or that escaped. They'll send you on "strategy sessions" with customers that are confused as to why they are meeting you for a cup of coffee. And, when you submit a $17 expense to meet one of those couples at Starbucks, you'll get a note that you are $2 over budget. The list goes on and on and on, and changes as often as the window blows, as often as they change middle management. The company operates in the red (big time, look it up, it's no secret), so they are constantly trying to trim expenses by eliminating positions that may not be visible to the customers (support staff, managers, consolidating brokers so that there is only 1 per state, or 1 out of state covering multiple states). There is no support when you need it. Have a problem with a customer? Redfin will look for 10 ways it is your fault, then reassign the customer to another agent and take your hard earned (but pathetic) bonus out from underneath you. Have a problem that needs the help of a local managing broker and local management? You wont have it at Redfin, and your reputation as an experienced agent and quality of representation you can offer your clients will be compromised as a result. From the bottom up, the leadership and operations are seriously flawed, and apparently the egos are big enough at the top that they think what they are doing is working. It's not. Then there is the culture....lol.... If culture is a bunch of agents that have never met each other in person sitting behind a cheap company supplied laptop at home, stuck working late at night, without days off, and still told it's not enough, just to keep up with their "agent tools" system, with managers that will snag clients (and the bonuses that come with) from their own agents, then sure, they've got tons of culture. If culture is being managed by a computer system, and micro managed by brokers and management that you've never met, that didn't hire you, and that don't even bother traveling to your market, then Refin's culture rocks. If culture means that none of the Redfin agents are involved with the local real estate community, associations, and believe culture exists only because they heard the CEO talk about it, then again, Redfin wins. You'll hear one customer after the next complain about how much they hate certain things about Redfin: too many people involved when not necessary, too much paperwork -- way too much, and being shuffled from one person to the next so they never know who they are working with. But, does anyone at Redfin care? No, they don't. They care how many strategy sessions you booked this week, or whether or not you had any "2nd engagements" or why you were 2 minutes late to the umpteenth zoom call with them that week. It really is a terrible place to work, and the compensation just drives that statement home.

Pros

Paid every two weeks, flexible schedule, the more you work the more money you make

Cons

Contractors do not get benefits, not considered a Redfin employee…you don’t get invited to Redfin functions (Conventions, team barbecues, team meetings.)

Pros

Redfin is a real estate company that operates as a full-service brokerage, offering online tools and services to help buyers and sellers complete their real estate transactions more efficiently. Here are some potential pros of working for Redfin: Technology-driven: Redfin is known for its technology-driven approach, which allows employees to work with cutting-edge tools and systems. This can be appealing to those who enjoy working with the latest technology and tools. Strong company culture: Redfin is known for its strong company culture, which emphasizes collaboration, innovation, and customer service. Employees are encouraged to share their ideas and work together to achieve the company's goals. Benefits and perks: Redfin offers a competitive benefits package, including health, dental, and vision insurance, as well as 401(k) matching and paid time off. Additionally, the company offers a number of unique perks, such as paid time off for volunteering and discounts on home purchases. Growth opportunities: Redfin has a track record of promoting from within, and offers opportunities for employees to advance their careers within the company. This can be appealing to those who are looking for long-term career growth and development. Positive reputation: Redfin has a positive reputation in the industry, and is known for its commitment to customer service and innovation. Working for a company with a strong reputation can be beneficial for both personal and professional growth.

Cons

While there are many potential pros of working for Redfin, there are also some potential cons that should be considered: Commission-based pay: Like many real estate brokerages, Redfin pays its agents on a commission basis. This means that there may be fluctuations in income based on market conditions and the number of transactions completed. Work-life balance: Real estate can be a demanding industry, and Redfin is no exception. Employees may need to work long hours, including evenings and weekends, in order to meet the needs of clients and complete transactions. Performance expectations: Redfin has high performance expectations for its employees, particularly its agents. This can be stressful for some individuals, particularly those who are new to the industry or who are not comfortable with a high-pressure work environment. Limited geographic footprint: While Redfin operates in many major metropolitan areas in the United States, the company has a more limited geographic footprint compared to some other real estate brokerages. This may limit job opportunities for some individuals. Limited flexibility: Redfin operates on a team-based model, which means that employees may have less flexibility in terms of the clients they work with and the transactions they complete. This can be challenging for individuals who prefer to work independently or who have a specific area of expertise they would like to focus on.

Pros

You get to control and manage your schedule, availability, and desired region with opportunities to add last minute tours if available.

Cons

As a contractor, you do not receive benefits and may be effected by seasonality.

Pros

You have lots of training. You have managers available anytime to assist. You get customers from the company website. You have an internal CRM that does a good job of keeping track of your clients and prompts you to follow up with them. They have awesome benefits including health insurance and full reimbursement of industry fees. You have a team of associate agents to show houses, hold open houses, etc which allows you to work with more clients. Lots of great people to work with. Their events are incredible with food, drinks and entertainment.

Cons

There is a lot of stress. The company wants you to do a certain amount of transactions per month and they push you hard to get there. There are a lot of unnecessary meetings. You have to do things the company's way, they don't give you a lot of freedom to be successful on your own. They have metrics for everything which could be good, but they emphasize these way to hard, and will focus on a negative metric even when you are successful. While you have an adequate CRM, it is way below what other companies offer. Local management is great but they don't seem to have the ability to make decisions or impact the overall policies.

Pros

Healthcare for agents Quality marketing materials provided by Redfin, not an agent's personal expense

Cons

Choosing to work at Redfin was one of the stupidest decisions that I've made in my professional life. If you are being recruited or considering taking a position as an agent with this company, give it a hard second thought. They will sell you on benefits and services and opportunities that simply don't exist, and the compensation works out to be an embarassingly small amount of money. They do not pay for all of your agent expenses. They require you to pay fees and expenses upfront, save receipts, submit once per month, and wait to receive reimbursement a couple weeks later. Closing bonuses are amazingly pathetic, and very vague how they are calculated. I sold a 510k home, and bonus (bonus is your commission earned at Redfin) was less than $1800, despite the $15k+ commission paid to the company. The base salary of $19k per year amounts to less than minimum wage. And, you'll work 7 days per week. Any time you wsnt a day off, its vacation time, so its not like you get 2 days off per week to start with. The managers that I was recruited by and interviewed with made all sorts of misleading claims and promotions, such as a realistic opportunity to earn $100k my 1st or 2nd year there, or a 1:1 agent to transaction coordinator ratio. Lol... try more like 4 or 5 agents to 1 transaction manager. There is no managing broker on site or in the local market or even within the state where I work, which is a major problem. Weve got this drill sargent crazy woman that is unprofessional, overly aggressive, know-it-all that everyone cant stand. And, she is the broker over something like 8 states, and thinks the laws of Texas apply everywhere. The compensation package is a mystery. Its unclear how much of the commissions we earn are actually paid , and other benefits and perks seem to only exist for some employees.

Pros

Full control over your schedule broken down into 15 minute blocks, 7 days a week. Work as much or little as you want, you can disappear for 4 months and no one would question your job status.

Cons

Typically too many associates hired, so with a fully open schedule, you wont have nearly enough work to fill a full time workload. Pay plan is weak and could use reworking to make multi home tours worth it.

Pros

Free to set your own schedule.

Cons

Not enough work to stay busy.

Pros

This is like Ubering for real estate. Flexible work.

Cons

Pay not dependable. Customers cancel no show frequently.