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Reeds Jewelers

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Reeds Jewelers Reviews

Updated Jul 24, 2022

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Found 92 of over 93 reviews

3.7
70%
Recommend to a Friend
93%
Approve of CEO
Reeds Jewelers President and CEO Alan M. Zimmer (no image)
Alan M. Zimmer
53 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "Very competitive, long hours, work every holiday(in 3 reviews)
  • "I worked there for 6 years and went though 5 Managers and I had the same one for almost 3 years but she got demoted because the store was 95% to budget even though the stores volume had increased almost 100% the two years before!!(in 3 reviews)
  • "Incompetent management(in 3 reviews)
  • "Work life balance is hard during the busy seasons due to the industry(in 3 reviews)
  • "Retail hours and holidays are required(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 8 years

    Great company, needs better benefits

    May 16, 2022 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You will feel like you are part of the family.

    Cons

    Tough work schedule. Benefits are lacking especially for vacation time and parental leave.

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  2. 4.0
    Former Employee, less than 1 year

    good job

    Jul 24, 2022 - Sales Associate in Brownsville, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good hours and fit your schedule

    Cons

    competitive and toxic environment to work in

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  3. 2.0
    Current Employee, more than 3 years

    Not many incentives

    Jun 11, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent management and team, everyone strives to be the best at their job despite not getting a raise in years.

    Cons

    Salary could be better. Everyone works hard and the efforts that are put forward on a daily basis are not always recognized. Our commission scale was recently changed so that new hires can get a 2% commission. Unfortunately, for the current employees that have been working there for years, our commission percentage went down. Raises are also very difficult to achieve and many employees didn't get one.

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  4. 1.0
    Former Employee, less than 1 year

    Favoritism and Poor Management

    May 20, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy job In good location Good training opportunities

    Cons

    I can not speak for all locations but at my particular location you had to hand over all your commissions on big sales to the employees who are above you. Don't expect to make any big sales on your own as everyone else at your store will be eyeing you on a big sale and will be sure to step in to take their cut. Also the sales manager likes to include themselves on commissions even though they are a sales manager and should be focused on management of the salespeople not just selling. The commission structure is unfair so be warned.

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  5. 3.0
    Former Employee, more than 5 years

    Reeds-good company

    Jul 6, 2022 - Manager in Wilmington, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Allow independent thinking and room for advancement

    Cons

    Long hours to get ahead

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  6. 5.0
    Former Employee, more than 1 year

    Best company to work for!

    Apr 13, 2022 - Sales Associate in Tuscaloosa, AL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wonderful staff/managers to work for at reeds, they were so loving and kind and willing to work around my schedule for school, great pay

    Cons

    I can’t say anything bad about the company

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  7. 5.0
    Former Employee

    Great

    Feb 23, 2022 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for

    Cons

    Retail hours aren’t great but with a good team it’s not bad

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  8. 4.0
    Former Employee

    It's ok

    Jan 4, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice people but no real work-life balance.

    Cons

    No real structure. Need to update their systems.

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  9. 2.0
    Former Employee

    No such thing as work/life balance

    Mar 6, 2022 - Store Manager in Arlington, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Beautiful jewelry and lovely storea.

    Cons

    Unreasonable goals and way too much cool aid.

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  10. 1.0
    Current Employee, more than 3 years

    Outdated management style will drive employees away

    Jun 6, 2021 - Manager in Wilmington, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Customers Stores are beautifully designed Merchandise is nice

    Cons

    Work week is 60 plus hours, no work life balance, compensation is very low No bonus for 90% of the staff including Assistant Managers, Sales Associates, Training Manager No Leadership or development No culture of diversity or inclusion at upper levels of management Executives deal in microaggression and insults Little loyalty, ownership, new ideas or new initiatives Operational processes are broken but remain the same because this is the way they have always been done Not early adaptors to technology or industry advancement No culture of creativity or trying new initiatives Zero employee empowerment

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    4 people found this review helpful
Viewing 1 - 10 of 92 Reviews

Reeds Jewelers Reviews FAQs

Reeds Jewelers has an overall rating of 3.7 out of 5, based on over 93 reviews left anonymously by employees. 70% of employees would recommend working at Reeds Jewelers to a friend and 71% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Reeds Jewelers employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Reeds Jewelers. This rating has decreased by -6% over the last 12 months.

70% of Reeds Jewelers employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Reeds Jewelers 3.3 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Reeds Jewelers to be senior leadership, career development, coworkers and the cons to be culture, management, benefits.

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