Reevoo Reviews | Glassdoor

Reevoo Reviews

Updated April 26, 2017
30 reviews

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2.5
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Jonathan Callcut
17 Ratings

30 Employee Reviews

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  1. "A dead-end business. Not what it was promised!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Reevoo full-time (More than a year)

    Pros

    Very nice people at all levels. Not very enthusiastic though. Despite most of the employees have really cool ideas for their roles and the business, there are no opportunities for any kind of development.
    If you like uncomplicated job environments where you can sit down from 9 to 5 pretending you are working on something exciting, this is your place.

    Cons

    No business vision. Everybody thinks that the business is going to be sold soon. There is no business strategy in place either. No chance for a career in any area. Apathy and disillusion everywhere.

    Advice to Management

    Get rid of the VPs that delay technical and business progress and don't give all the attention to the sales guys. There is a huge bunch of people working for and with you. Listen to them!


  2. Helpful (6)

    "Very poor senior management. Good for an easy life."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reevoo full-time (More than a year)

    Pros

    - Almost everyone is really nice and friendly - it is almost the defining cultural trait
    - Very chilled environment and work-life balance: 9.30-5.30 is the norm
    - Some nice perks: daily fruit, Friday beers, sponsored sport during the week - football & badminton etc
    - A good tech team with mostly solid agile practices

    Cons

    The vast majority of the problems in the business are ultimately the root cause of an extremely poor senior management team that demonstrates a total lack of leadership, possesses no vision or strategy, and seems to spend most of their time on very low-value activities, rather than high leverage ones. The upshot of this is that:

    - People are generally not empowered to make any meaningful decisions. This results in a culture of decision by committee, or usually no decision at all, and everything being escalated. It also means an expensive meeting culture where meetings discussing specific client issues containing 8+ people occur on an often daily basis. In my time I bore witness to people saying the rejection of a single review disputed by a client should be escalated to the CEO.

    - Years of operating as a deal-driven sales culture (as in, “we need to get this next deal regardless of cost/tech required”) has resulted in the company being crippled by its technical debt, with most clients essentially on a different version of the product, thereby creating a business unable to scale technically, with a proposition difficult to make coherent.

    - Wide-reaching staff policies and organisational change initiatives are introduced seemingly without much thought or critical thinking applied, then changed, abandoned or rescinded soon after. Much time and energy is wasted on such initiatives with little, if any, value gained. Management tend to restructure every 3-6 months.

    - Nobody is really accountable for anything at a task or strategic level. Failure to perform tasks at all or to acceptable levels is routine and ignored, while failure at a more strategic level is tolerated, especially if the employee is long-standing.

    Others include:
    - High staff turnover rate (>30%?) often meaning people who stay become critical to the business by mere longevity through understanding the overly, and unnecessarily, complex products, and manual interventions required to keep the cogs turning.

    - Lower than average salaries for industry in many departments result in an over-indexing on junior staff and interns.

    The amalgamation of all of the above make the company a highly frustrating environment to work in, though not unpleasant.

    Advice to Management

    I am certain that the change the company needs to get back to a position where it can scale, attract and retain talent, and succeed in its markets, cannot be achieved by the current executive team. It will continue to plod along, with its market at both the top and bottom end being slowly gobbled up by its more nimble competitors with less technical debt and lack of vision and strategy hampering its execution.


  3. Helpful (1)

    "Relax work environment with constant change & "pseudo" mindset"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Approves of CEO

    I have been working at Reevoo full-time (More than a year)

    Pros

    Relaxing work environment
    Easy enough to do change & shape the future of the company
    Some degree of flexibility & interesting culture (working from home a day a week, beer o'clock, etc)

    Cons

    Constant strategic shifts, sometimes it's difficult to understand where are going
    "Pseudo" mindset - there is a kind of "cool" dictatorship. If you are not "cool" you do not belong to the "gang".
    Loads of things are ad-hoc, there is a need to implement more processes, on the flip side the resistance to change is not that big.

    Advice to Management

    Try to have a clear communication strategy wise.


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  5. Helpful (2)

    "Mediocre"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reevoo full-time (More than a year)

    Pros

    It's an easy, relaxed job with standard hours.
    People are pretty nice and friendly, in my team at least there was no aggression or nastiness.
    There are a usually a handful of talented people (although they leave pretty quickly).
    If you need a job, it's a great place to earn a bit of easy money with enough spare time to plan your next move.

    Cons

    Reevoo is mired in a cycle of mediocrity. It's not growing very fast, which leads to an over-concentration on short-term sales and cost-cutting. This then cuts people's motivation, messes up product-development, and causes good people to leave, which makes the situation worse. Senior management tends to be better at politics than actual performance. I seriously doubted the intelligence and critical thinking skills of the senior manager I most came into contact with, although he was very good at making people think he was on their side by saying very vague, yet positive-sounding things.

    It was very noticeable that the very best people there leave pretty rapidly - I know a nice bunch of ex-Reevooers who have gone on to much more exciting things. With a few exceptions, all of the people who stay seem to lack passion or drive for anything.

    The culture is non-existent. Few people seem to be excited about anything, whether inside or outside of work.

    The CEO lacks vision and manages by numbers, with little clear or honest communication to the rest of the company.

    Advice to Management

    Give up. The business has been limping along for years and is fundamentally broken. If you're not going to do that, focus on recruiting and retaining exceptional people and giving them the freedom to do a good job.


  6. "Happy little spot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Biggest challenger to incumbents existing, but waning, dominance meaning significant growth opportunities.
    Positive, friendly working environment.
    Great inner city location.

    Cons

    Some long-tenured staff are too comfortable.


  7. Helpful (1)

    "Started well, took a turn for the worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Reevoo full-time (More than 3 years)

    Pros

    Bright people
    Fun loving atmosphere
    Good social environment
    Nice, new, clean centrally located office
    Many interesting challenges to work on
    The company is still reasonably small, individuals still can make a difference

    Cons

    Upper management seems to lack direction
    There are a lot of politics, infighting and power struggles
    The company culture has deteriorated over time
    Some employee behavior which normally would be unacceptable goes on without punishment as if those employees are untouchable
    On the same basis there have been incidents of inappropriate behavior, bullying as well as physical threats that had been reported to HR but very little was done
    Disappointing to see a company that looked so promising start to rot from within

    Advice to Management

    Get a grip on direction and a control over your employees. Too many people are allowed to get away with too much and too many people are allowed to get away with sitting around not doing much.


  8. Helpful (2)

    "Wonderful & Crazy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sensational culture
    Amazing People
    Superb opportunities to progress your career if you work hard
    The CEO
    Growing
    Fun

    Cons

    Bit crazy at times but adds to the fun if you are that way inclined
    People who struggle with change, will struggle to keep up. This is due to the ever evolving nature of the business

    Advice to Management

    execute against strategy and we will be successful


  9. "good for retirement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    No pressure. good for retirement

    Cons

    Too many to list. lack of accountability.

    Advice to Management

    Advice does not help.


  10. Helpful (3)

    "Stop chasing the ball"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    On the surface a nice bunch of people who get along well socially. Some of the teams have a lot of fun in the office too. Most of the customers love the product and are great to work with. Some great high level ideas for new product innovation and how to bring it to market.

    Cons

    There's a saying in business about companies who chase the ball rather than watch the game. Reevoo as a culture is a ball chaser. Individuals and groups jump from one activity, focus or customer to the next on a whim. There isn't anyone who really seems to realise that no one actually delivering is watching the long game. New product has been developed at the expense of the core offering and hasn't been thought through. Not even the best sales guy can explain how a customer gets a return on their investment. There is no CTO or COO, huge gaps in any real technology focused company.
    For a company of less than 100 people to be operating in silos is astonishing. Team members regularly complain about each other behind each other's backs and the atmosphere is generally very unprofessional. Communication is very poor with an over reliance on hiding behind emails despite 90% of the company working together on one floor. At the core and prevalent across the whole business there is a lack of ownership and accountability, which leads to a culture of blame and no one taking any real responsibility for action. Some individual managers are very good, as are some sales guys, developers and marketers. But while the poor managers and their poor performing team members are allowed to stay in the company without being called up on their failings this company will plod along and never be truly successful.

    Advice to Management

    Take an honest look at why this company has plateaued, and what is realistic given the level of investment you have. Poor performers should be properly dealt with. Investment in the product and in implementation skills is sorely needed but this would require solid financial backing which sadly Reevoo just does not have.
    Stay away from this company unless you're just after a lifestyle job, can deal with the inaction and general lack of execution, and can tune out from all the politics and back stabbing.


  11. Helpful (1)

    "Wasted oppourtunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Contact in London, England (UK)
    Current Employee - Client Contact in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    A few of the original decent people are left who prop up the business, the product used to be exciting but has lost it's way.

    Cons

    There is a very high tolerance for dishonesty, abuse and harassment. I have seen sales reps repeatedly go to meetings with clients drunk. My team was abused a lot by one sales rep and nothing was ever done.

    Advice to Management

    They should try to be more truthful and stop people being abused.


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