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Refinery29 Employee Reviews about "upper management"

3.6

44% would recommend to a friend

(16 total reviews)

Philippe von Borries

38% approve of CEO

Ratings by category

3.0

Diversity & Inclusion

2.8

Culture & Values

2.8

Work/Life Balance

2.7

Career Opportunities

2.7

Compensation and Benefits

2.1

Senior Management

Ratings distribution

5 stars

19%

4 stars

25%

3 stars

18%

2 stars

16%

1 star

21%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Some great people(in 29 reviews)
  • "Great teams and good work life balance(in 12 reviews)
  • "some of your coworkers are cool but they are probably not super friendly to you unless you are both the same level of peon(in 10 reviews)
  • "Beautiful office(in 6 reviews)
  • "Very healthy work environment, I have yet to encounter nastiness, back stabbing, aggression(in 5 reviews)
Cons

Ratings by Demographics

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Found 16 of over 269 reviews

Updated Oct 23, 2023

Reviews about "upper management"

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16
    1. 3.0
      Dec 31, 2013
      Editorial
      Current Employee, more than 1 year
      New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazingly free environment, creativity in bounds, and fun social perks. Really great internal community and lots going on. Generally, your supervisor directly above you cares a lot about your personal growth.

      Cons

      The vision of Refinery29 is a 'throw something at the wall until it sticks' mentality, which means they talk a lot about a 'vision' but the practice is whatever is working that day. Expect high school-level back dealing, and employees to 'disappear' without notice or warning or a peep from upper management. Also, a yearly raise is kind of a joke.

      2
      1. 2.0
        Sep 15, 2017
        Anonymous Employee
        Current Employee, more than 3 years
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Many people in the company are passionate for what the company does and stand for. Even more so when it comes to the cofounders. They are all deeply caring the mission for women. Not some false pretense under guise to draw people. Company has incredibly strong brand that resonate with certain demographics and it is one of the hardest, if not the hardest thing to achieve in media industry.

        Cons

        Company is failing to scale and grow up healthily. In fact, its stagnant and hurting tremendously. This is leading to talent drain of capable people on middle management level. Which leaves less capable managers in the middle level therefore further negatively affecting non-managers. Its a vicious cycle. Majority of this stems from poor upper management on executive level. There have been a number of executive changes but more changes are needed. Especially true for cofounders. That said, its hard to hold anything against them because these are caring folks who spent almost of all career as entrepreneur and building a 100 million dollar business. They didn't spend decade jumping through corporate world going from company to company learning how things work at scale and what's effective or not for certain situations. Cofounders are doing what they believe is the best. But their best unfortunately is not good enough because they aren't growing fast enough to keep up with growth of the company and what it is demanded of executive level at 100 million dollar companies. Cofounders need to consider what Google did at certain stage with Eric Schmidt. Hiring an experienced CEO to run the business while cofounders release operational duties to focus more on what they are exceptionally good at. Being brand visionary, champion of women's causes, coming up with creative experiments. After certain time when cofounders have matured further with executive skills and experience, return to take the helm. Just like Google.

        11
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        1. 2.0
          Jan 19, 2021
          Experiential Designer
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Peers were cool. Upper management not so much

          Cons

          Absolutely zero structure here. Don’t practice what they preach. It’s not worth it

          1. 4.0
            Jan 3, 2014
            Anonymous Employee
            Current Employee, more than 1 year
            Recommend
            CEO Approval
            Business Outlook

            Pros

            This is a company that values risk-taking. With that comes a lot of creative freedom, working on interesting content, and a lot of responsibility.

            Cons

            Workloads are not proportionately distributed, and upper management is not regulating that. There's also an unrealistic expectation of many employees to work late and be available 24/7 making work-life balance non-existent.

            2
            1. 3.0
              Jul 29, 2014
              Anonymous Employee
              Current Employee, more than 1 year
              Recommend
              CEO Approval
              Business Outlook

              Pros

              It's a great name to have on your resume because of its reputation for being so fast-paced. If you're a highly visible employee, they'll promote you much quicker than a quieter, behind-the-scenes worker who does 4X as much. They often promote within.

              Cons

              Upper management is ignorant of the fact that employees have no work-life balance. Founders treat you as though you have the same stake in their company as they do, and expect you to be as invested as them. This often means answering emails within minutes during nights, weekends, vacations, and sick time.

              9
              1. 2.0
                Sep 8, 2014
                Anonymous Employee
                Current Employee, more than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                The employees are mostly all young 20-somethings eager to make something of themselves. They are smart, innovative, and inspire you to be better and think out of the box. They know how to produce quality content and sell their brand...though they are getting rather mainstream and losing their loyal followers as they become clickbait. You get free bagels on Friday and free food at quarterly company parties and when there is surplus after executive meetings.

                Cons

                They throw superficial things at you to distract you from the fact that the pay is abysmal. They function on the hopes/dreams/and digital rainbows of their young employees who desperately want to be a part of this 'cool' brand. Besides having no work/life balance, upper management is seriously lacking. This is because the founders are delusional and have no respect for their employees. Upper management makes you promises of promotion or bonuses so you work harder and accomplish their goals. But the minute you either accomplish it or it doesn't work out like they expect, they go back on their promises...or even let you go. They dangle the proverbial carrot above your head and watch you jump like a rabbit, only to let you starve in the end. They sell you a dream and say they have your back if you promise to have theirs, but are quick to make hasty 'pivots' without telling you, leaving you in the dark so that you can take the blame. They so desperately want to be 'cool' that they overlook loyal, talented hard workers for people with good style, overt personalities, and social connections. Management rules out of fear but it's apparent to everyone on staff that some of them are just insecure. In a nut shell, morale is extremely low, since everyone is overworked and underpaid. HR is nonexistent. I've seen so many colleagues either quit or were let go who deserve so, so, so much better. One of the executives have a saying: It's not a day at Refinery without someone crying...

                8
                1. 2.0
                  Apr 30, 2019
                  Brand Partnerships/Revenue
                  Former Employee, more than 3 years
                  New York, NY
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  there's a huge opportunity to learn more about things that are outside your job function. i learned more about brand advertising here in my first 6 months than in the 3+ years prior.

                  Cons

                  upper management has legitimately no idea what's going on or where to take the company and there is a huge brain drain taking place. i am legitimately shocked that they are still in business.

                  6
                  1. 4.0
                    Mar 30, 2014
                    Anonymous Employee
                    Current Employee
                    New York, NY
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Company culture and employees all believe in the brand message and this is infused into the office vibe and day-to-day. Great company to have on your resume that is rapidly growing in headcount and a place to jumpstart career.

                    Cons

                    Not the most competitive pay but there is opportunity to move up faster than a more corporate environment. Upper management is tasked with the rapid growth goals and may not recognize the hard work that employees have devoted.

                    1. 2.0
                      Aug 17, 2015
                      Creative Department
                      Current Employee, more than 1 year
                      New York, NY
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Office culture can be very social, with frequent events, parties, etc. My colleagues are some of the best in the business.

                      Cons

                      Refinery29 can be a bit of a catty sorority, where bosses pick favorites based on how cool you look rather than how good your ideas are. The politics can be difficult to navigate for anyone who doesn't fit the mold, and I've seen really great folks get ostracized for that exact reason. For a company boasting their earning YoY in company wide meetings, it's really disheartening to see that pay and benefits are not growing equally. Salaries are not competitive. Employees are expected to be online 24/7, work late, work on vacation, etc. Work life balance is not existent. Almost every department has weak or abrasive, untrained mid-level to upper management. All of these factors contribute to an incredibly high turnover. All of my colleagues are actively looking for new jobs.

                      18
                      1. 2.0
                        Apr 5, 2017
                        Anonymous Employee
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        -Some of the best people I've ever worked with -Free snacks -Bagel Fridays -Good healthcare, pto, maternity/paternity leave

                        Cons

                        -Extreme favoritism -inexperienced upper management -unclear path to next level in career path -poor communication -lack of transparency -titles are handed to some and not given to other -low pay not in line with the industry or people's experience -lack of appreciation for employees in certain departments

                        3
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                      Accountant

                      I'm currently in a job (< 3 months) that I plan on leaving out (background, resume, mentions during interview) but one common question is "when can you start?" I don't want to tell them about my 90-day stay (very toxic, looking for an out), but don't want to find myself in a bind down the road either (picked up by background check, needing extra time to start so I can give my 2 weeks, etc.) My prior job was 9 months long and don't want to be a job hopper either so a little stuck here.

                      1
                      3 Comments

                      QC Specialist II

                      When someone says “We are eager to fill this position, we have no timeline but it should not drag out,” what are the chances I’m selected? This was at the third round interview, last Tue (5d ago) when I was told I should hear from HR next. The job was posted 30+ days ago. I applied for it on 10/22 and the interview process started 11/6 with an HR screening phone call.

                      1
                      2 Comments

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