Regent Seven Seas Cruises Reviews | Glassdoor

Regent Seven Seas Cruises Reviews

Updated October 28, 2016
12 reviews

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4.1
Star Star Star Star Star
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Regent Seven Seas Cruises Chairman & CEO Frank Del Rio
Frank Del Rio
4 Ratings

12 Employee Reviews

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  1. "Second Purser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Second Purser in Miami, FL
    Current Employee - Second Purser in Miami, FL
    Recommends

    I have been working at Regent Seven Seas Cruises full-time (More than a year)

    Pros

    Travelling, meeting new people, guest relations, services

    Cons

    Being away from home for long periods of time (contract length is usually 5 months.

    Advice to Management

    Shorter contracts, offer retirement benefits and medical cover whilst on vacatopn


  2. Helpful (1)

    "ACD"

    Star Star Star Star Star
    Current Employee - Singer in Cleveland, OH
    Current Employee - Singer in Cleveland, OH

    I have been working at Regent Seven Seas Cruises full-time (More than 3 years)

    Pros

    Great way to see the world and meet people from various countries

    Cons

    Being away from home for most of the year can be hard. Also living in very cramped and small rooms with little to do while at sea but work

    Advice to Management

    continue to give support


  3. "Cruise Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cruise Account Executive in Fort Lauderdale, FL
    Former Employee - Cruise Account Executive in Fort Lauderdale, FL
    Recommends
    Approves of CEO

    I worked at Regent Seven Seas Cruises (More than a year)

    Pros

    Great department, team and management.

    Cons

    No cons I can think of.


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  5. "Travel Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regent Seven Seas Cruises full-time (More than 3 years)

    Pros

    Excellent way of seeing the world
    Relatively good salary

    Cons

    Some management on the ship can be very obnoxious


  6. "Cruise Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Miami, FL
    Former Employee - Account Executive in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Regent Seven Seas Cruises full-time

    Pros

    Best group of people I worked with in a long period of time. The people here know how to do there jobs and do them well. No in office drama either. Plenty of room for growth and they do tend to promote internally.

    Cons

    Sometimes a customer service position can stress you out which is typical with any call center environment.

    Advice to Management

    Increase the incentive


  7. Helpful (3)

    "Hard work, lots of hours in exchange for seeing the world"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Cruise Director
    Current Employee - Assistant Cruise Director
    Disapproves of CEO

    I have been working at Regent Seven Seas Cruises full-time

    Pros

    great ports of call and interesting guests

    Cons

    90 hour work weeks, very little support

    Advice to Management

    Hire Cruise Directors who manage in an inspirational way who support


  8. "Management is terrible."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Regent Seven Seas Cruises full-time (More than a year)

    Pros

    Good itineraries, workload for my position and salary were good compared to other cruise lines.

    Cons

    Managers onboard and in the head office were terrible. I was required to work after being quarantined with an illness and then made to sterilize the area afterwords. This happened more than once. I was also required to do work for the Cruise Directors personal website. Company policy of giving a mid contract review were never followed in my case by my boss. Then on my end of contract review I was critiqued on things that had never been previously brought up as problematic. My boss was a fanatical micro manger, insisting on injecting himself into every aspect of my work although he had no background or expertise in the area. I personally witnessed employees being fired for minor infractions mere days before the end of their contracts thus requiring them to pay their own transportation costs home. Reported abuse is ignored by head office. Incompetence is acceptable as long as you are liked by the right people while hard work and dedication goes unnoticed and unrewarded if you don't suck up to your boss.


  9. "A six-stary luxury cruise lines who's ships goes around the world and I loved it!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Night Auditor in Los Angeles, CA
    Former Employee - Night Auditor in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Regent Seven Seas Cruises full-time (More than 10 years)

    Pros

    Working in a luxury cruise lines is a plus. You work at the same time travel for free! I've been almost around the world working onboard for almost fifteen (15) years. And I think it's time for me now to work on land for good.

    Cons

    Working onboard have ups & downs of course! You travel a lot while doing your own work but sometimes you feel awful because of the weather and movement of the ship.

    Advice to Management

    The management are the Best! We have a crew welfare that takes care of all the crew and think of the benefits of the crew.


  10. "Positive and excellent learning experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Miami, FL
    Current Employee - General Manager in Miami, FL

    Pros

    Ability to use your own initiative with good support from the Company

    Cons

    Months away at sea each contract.

    Advice to Management

    More ship managers should be groomed for advancement


  11. Helpful (1)

    "Great Cruise Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress
    Former Employee - Waitress
    Recommends
    Positive Outlook

    I worked at Regent Seven Seas Cruises full-time (More than a year)

    Pros

    Great atmosphere, great guests and crew.

    Cons

    Lack of crew facilities available.



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