Regions Financial Reviews
Updated Jun 3, 2023
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Commercial Customer Service Representative
What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.
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Top Review Highlights by Sentiment
- "Great benefits and more!" (in 364 reviews)
- "Good pay and regular raised." (in 156 reviews)
- "Great people to work with who all share a common desire to serve their customers." (in 140 reviews)
- "The work life balance is great" (in 93 reviews)
- "Healthcare is ok and time off is good." (in 84 reviews)
- "poor management and customer service management" (in 143 reviews)
- "Upper management is disconnected from its workers at the branch level." (in 80 reviews)
- "Managers give Southerners a bad name and many are just hick morons." (in 60 reviews)
- "Incentives for quarterly bonuses are very difficult to achieve depending on the branch you're in." (in 33 reviews)
- "My first branch manager was amazing." (in 21 reviews)
Ratings by Demographics
This rating reflects the overall rating of Regions Financial and is not affected by filters.
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- Current Employee, more than 8 years★★★★★Featured Review
A Place to grow that invests in its people and community!May 11, 2023 - Project Manager in Atlanta, GARecommendCEO ApprovalBusiness Outlook
Regions encourages you to utilize your strengths within your roles everyday. Regions provides several way to grown and develop within your current role as well as receive peer guidance and input to expand into roles throughout the company. Regions provided resources such as complimentary college degree programs, local Diversity equity and Inclusion Networks to encourage a diverse and engaged environment. Regions also believes in giving back to the local community through a program called "what a difference a day makes" encouraging associates to take a paid day off to give back to their local community and charity interests. The people are engaged and positive and everyone is focused on a work life balance as well as making a difference every day in their roles. I am coming up on my 10th year with Regions and believe coming to work at Regions was the best decision I have made in my career.
Opportunity with investing more locally instead of into larger organizations, looking for ways to invest into smaller more local organizations.Continue reading
- Current Employee★★★★★
goodJun 3, 2023 - Database Marketer in Birmingham, ALRecommendCEO ApprovalBusiness Outlook
good pay for position comparatively
work life balance could be better
- Current Employee★★★★★
Great Company and Great People who wants to do good work for customers and fellow associatesMay 11, 2023 - Commercial Banking Relationship ManagerRecommendCEO ApprovalBusiness Outlook
I have been at Regions for almost 10 years, and have worked in a couple departments. In my time at Regions, I have worked directly and indirectly with at least 300 people. 99% of the people I have met in my time at Regions are genuine good people that cares about others, that wants to show up daily and put in their best effort, to make the bank a better place for customers and fellow associates. I have had close to a dozen managers in my time at Regions, every single one of them genuinely care about me and my career path and want me to be successful. Regions also cares deeply about creating a open and friendly work environment for each associate. Regions has a strong DEI culture and they put REAL money and real effort behind their DEI efforts.
Regions pay isn't the most competitive , associates often have to leave and go to a different bank to come back and get higher pay.
- Current Employee, more than 10 years★★★★★
Long Career w/ Upward MobilityMay 11, 2023 - Managing Director in Atlanta, GARecommendCEO ApprovalBusiness Outlook
Spent many years at Regions receiving increased responsibility and titles. Hard workers are acknowledged and elevated, good attitudes are rewarded. Company is very supportive during life events, truly putting people first. Many great bankers, others who worked for larger banks come to Regions for the improved work-life balance. Also, current senior leaders have worked to create a culture of transparency that is making associates feel more connected.
Lack of diversity in leadership is present - there is effort being made to improve the makeup; but it does take time. Other changes, like adding new products, can be very slow, though I am not certain any other banking institution is much faster.Continue reading
- Former Employee★★★★★
Great Learning OpportunitiesJun 1, 2023 - Team LeadRecommendCEO ApprovalBusiness Outlook
Enjoyed the branch I was a part of. Very productive and fast paced environment. Culture was ok, but felt a bit too numbers driven at times. Company offers good PTO and 401k profit sharing plans.
Incentives for quarterly bonuses are very difficult to achieve depending on the branch you're in.
- Former Employee, more than 5 years★★★★★
Good Company and benefitsJun 2, 2023 - Team Lead in Panama City, FLRecommendCEO ApprovalBusiness Outlook
Lot of opportunity for advancement, clear expectations, investing in employees and technology, great benefits.
Work some Saturdays, one bad boss can change your life for the worseContinue reading
- Former Employee, more than 1 year★★★★★
Great pay but…May 23, 2023 - Financial Relationship ConsultantRecommendCEO ApprovalBusiness Outlook
Great pay. The team was very supportive as we were all having the same struggles. You didn’t get every weekend off by any means but it was a very fair schedule.
Training was awful. They throw you on a computer for a couple days then expect you to know it all. If you don’t know something no one is helpful it’s go ask the chat (that was often a 30min-2hr wait for any help) all while a customer is needing immediate help. Very unrealistic quarterly goals. Unless you are getting a HELOC or a HELOAN with every customer you have no value to management. Often times felt like they didn’t even care about the customer just wanted to ouch loan products on them. If you aren’t meeting your quarterly goals they waste no time firing you even if it means there will be short staff.
We take your concerns seriously and have internal channels for our associates to report them. As a former associate, your concerns can be reported and sent to the following address: Associate Conduct Officer Regions Bank Post Office Box Post Office Box 11007 Birmingham, Alabama 35288 Internal Mailcode ALBH30308B
- Current Employee, more than 1 year★★★★★
Good jobJun 2, 2023 - Teller III in Atlanta, GARecommendCEO ApprovalBusiness Outlook
Staff is professional and helpful
I have no issues at this time
- Former Employee, more than 1 year★★★★★
Great CompanyMay 31, 2023 - Credit Risk Analyst in Birmingham, ALRecommendCEO ApprovalBusiness Outlook
Had a great experience at Regions. The company culture is the best I have experienced.
Nothing comes to mind. keep up the good work.Continue reading
- Current Employee, less than 1 year★★★★★
Training and DevelopmentJun 3, 2023 - Relationship Banker in Orlando, FLRecommendCEO ApprovalBusiness Outlook
Training is done entirely at the branch. Will not have to commute elsewhere.
Training is not engaging, there is not enough shadowing time. Fully virtual and simulated. Does not accurately represent day-to-day.Continue reading
Regions Financial Reviews FAQs
Regions Financial has an overall rating of 3.5 out of 5, based on over 3,285 reviews left anonymously by employees. 62% of employees would recommend working at Regions Financial to a friend and 62% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
62% of Regions Financial employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Regions Financial 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Regions Financial to be culture, career development, benefits and the cons to be senior leadership, management, compensation.
Regions Financial Response