Regions Financial Reviews | Glassdoor

Regions Financial Reviews

Updated September 22, 2017
1,179 reviews

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3.4
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Approve of CEO
Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.
O. B. Grayson Hall Jr.
501 Ratings

1,179 Employee Reviews

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Pros
  • This company truly cares about work life balance and truly want what's best for their customers (changing some now though) (in 59 reviews)

  • Has good benefits, Sick time and PTO (in 84 reviews)

Cons
  • As with any bank, you must work to make sales/ goals (in 67 reviews)

  • Upper management drives you crazy with unrealistic customer service expectations (in 52 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Regions Financial full-time

    Pros

    Friendly people, good company values

    Cons

    Layoff of long term employees - losing years of knowledge and experience


  2. "Learn the workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial full-time

    Pros

    Great benefits: 401K, health, vision and dental insurance, sick time, and vacation time.
    Plenty of ways to access proper procedure, and ways to get answers for problems.
    Really strives to meet the needs of the customer.

    Cons

    Sometimes management does not want to follow procedure, and it can get you caught in the middle. You have to be willing to put your foot down for following proper procedure.
    Pay will not increase unless there is a dramatic change in job level.

    Advice to Management

    Emphasis the importance of following procedure through action and not just words.

  3. "CPSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Regions Financial full-time

    Pros

    Great benefits package. Friendly work environment

    Cons

    Unorganized, our office lost management and went 6+ months with zero management


  4. "Teller III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regions Financial part-time (More than a year)

    Pros

    Great company morale. Encouraged to be the best me.

    Cons

    No cons so far great company


  5. "Good Entry Level Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Montgomery, AL
    Current Employee - Teller in Montgomery, AL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Regions Financial full-time (Less than a year)

    Pros

    Clear expectations of all employees

    Cons

    Low Pay for tellers and raises come slowly


  6. Helpful (1)

    "Consumer Banking Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retired Consumer Banking Manager in Jackson, MS
    Former Employee - Retired Consumer Banking Manager in Jackson, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Regions Financial full-time (More than 10 years)

    Pros

    Great benefits, strong support structure, very impactful training programs, great franchise with state of the art technology and strong footprint in the Southeast. Very good product suite and line of business partners to support customer needs.

    Cons

    Very unrealistic goals for Managers and Platform and Teller positions. Staff reductions have gone too far, especially with Tellers. Too many demands that keep retail staff from adequately meeting customer needs. Customer service can be an issue in relation to sales. Senior Management underestimates the level of service issues Branches deal with, especially in rural markets.

    Advice to Management

    Go to the Branches and spend time on the front line. Form focus groups related to issues in the Branches.


  7. "They call you the most important part of the company but could care less about you. Good benefits and that's it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller II in Birmingham, AL
    Former Employee - Teller II in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regions Financial full-time (More than a year)

    Pros

    Good benefits would be the only thing I can honestly say is exceptional. Could be better in corporate, but not out in the fray.

    Cons

    They call you the most important part of the company but could care less about you. Good benefits and that's it. Often times you are smarter than the management you deal with if in a branch.

    You must get to corporate/out of consumer/branch side to stand a chance

    Advice to Management

    Don't treat your employees like slaves. Care for them like you claim you do and recognize talent, maybe it won't leave you for better pay so quickly.

  8. "BTL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Regions Financial full-time

    Pros

    Great benefits and vacation time. Pay is average.

    Cons

    Little to no support from direct supervisor. Not all branches are like this! Don't let this keep you from applying!

    Advice to Management

    Stop micromanaging and changing directions every time the wind blows. Support the team under you that makes you successful.


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Service Leader in Tuscaloosa, AL
    Current Employee - Branch Service Leader in Tuscaloosa, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Regions Financial full-time (More than 3 years)

    Pros

    This company truly cares about work life balance and truly want what's best for their customers (changing some now though). Lots of small recognitions given each quarter. Lots of opportunity to grow in many directions

    Cons

    Moving toward the micro management pushy sales way of banking. Most growth opportunity is only in Birmingham, Al. Salary and bonuses are much lower than many competitors


  10. "Not a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Coordinator in Birmingham, AL
    Former Employee - Project Coordinator in Birmingham, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Regions Financial full-time (More than a year)

    Pros

    clean facility when I was working downtown. a few good people here and there.

    Cons

    I was grossly under paid compared to my male co workers. Regions is like an old gentlemens club culture and are way behind on technology and treating people fairly. A lady in HR who never had any HR training or experience was very rude and in a position she was not qualified for. I was also expected to work 60 hours a week sometimes more on projects that could have spanned longer but they didn't care bc "I didn't have a family"...

    Advice to Management

    Pay your women right. It was by accident but some idiot in HR sent an excel of information out to our whole group and didn't delete the tab with everyones salaries. (They didn't even get fired for that) Women were by far paid less even when they were better workers than their counter piers who were men.


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