Regions Financial Reviews | Glassdoor

Regions Financial Reviews

Updated July 26, 2017
346 reviews

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3.0
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Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.
O. B. Grayson Hall Jr.
122 Ratings

346 Employee Reviews

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Pros
Cons
  • Meeting unattainable sales goals (in 64 reviews)

  • Upper management drives you crazy with unrealistic customer service expectations (in 51 reviews)

More Pros and Cons

  1. Helpful (1)

    "Do it right the first time."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New Orleans, LA
    Current Employee - Anonymous Employee in New Orleans, LA
    No opinion of CEO

    Pros

    Compensation and the reputation of bringing new products to the table to satisfy customer's needs. Also involved in communtity development and activities which leads to the company standing out above the competitors. Employees are treated as the most important resource and are compensated fairly. Also a fun place to work while getting the job accomplished.

    Cons

    Lack of adequate training since the merger with Amsouth. Technology challenged. Programs are antiquated and take too long to achieve one task. Employees mind set that the company is still two separate entities resulting in conflict about the way things "used" to be done by either company.

    Advice to Management

    Pay attention to the office politics. Too much gossip and back biting and not enough teamwork among peers.


  2. Helpful (2)

    "A fast paced sales position"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Saint Louis, MO
    Current Employee - Financial Services Representative in Saint Louis, MO
    Recommends
    Approves of CEO

    Pros

    Plenty of different opportunities within the company for advancement and lateral mobility. Many different lines of business to choose from; Banking, Investments, Mortgage, Trust, Commercial Lending, etc.

    Cons

    The downsides listed are not necessarily exclusive to Regions. I imagine the experience is very similar with other banks. Daily pressure to perform and sell a large array of financial products. A lot of regulations, rules, and changes to stay current with. Need to have a broad knowledge base along with excellent customer service skills. Constant distractions (ie: account issues, complaints, overdrafts, account fraud... Can be quite tedious at times and still involves way too much paperwork for the 21st century.

    Advice to Management

    Find ways to streamline many of the daily processes used at the customer/branch level to allow for more focused customer service.

  3. Helpful (1)

    "Regions - just another big bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Service Representative in Tampa, FL
    Current Employee - Financial Service Representative in Tampa, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    9-5 type of so I is a good stepping stone to something else.

    Cons

    they dont really trust lower level branch associates - the technology is awful - very nice computer on the desk, but everything request a paper form in order to update information on customers accounts

    Advice to Management

    update your technology - make it easy to do business with you.


  4. Helpful (1)

    "Regions Bank-It's time to expect more pressure and no rewards."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Orlando, FL
    Current Employee - Branch Manager in Orlando, FL
    Disapproves of CEO

    Pros

    Stable Company with a large customer base.

    Cons

    Constantly raising goals and requiring production regardless of what the financial markets are doing.

    Advice to Management

    Stop promoting cheaters and brown nosers. It is demotivating for thos people who actually want to do a good job the right way.


  5. Helpful (1)

    "Steeping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Credit Officer
    Current Employee - Senior Credit Officer
    Approves of CEO

    Pros

    Regions offers excellent opportunity to hone and develop a financial skill-set. For those who are willing to work hard and seek professional growth, Regions offers excellent opportunity. the horizontal structure of management presents a direct way to gain exposure and feedback, both of which can be challenging to come by in typical banking positions. This style of management also leads to opportunities for better mentoring.

    Cons

    The horizontal structure of management provides insufficient opportunity for advancement. Merit increases have actually nothing to do with merit and salaries are not competitive with other areas within Region let alone outside of the bank.

    Advice to Management

    Incentivize performance with bonuses and keep salaries competitive with the competition.


  6. "Small fish trying to swim in the ocean."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Non-Branch Position in Atlanta, GA
    Current Employee - Non-Branch Position in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benefits, pretty decent work/life balance, can learn about other lines of business, not a super large bank who is always in the news for something negative, MBA not required for most positions.

    Cons

    Internal technology/systems lagging, internal processes are debilitating, too many layers of management, tough to compete with other banks, no consistency between geographic locale, too many forms.

    Advice to Management

    Offer quarterly anonymous employee feedback questionaires, offer quarterly sales reporting open to everyone for all lines of business to know the "top performers" of the company, work on all the downsides listed above, offer specialized line of business gatherings/trainings to bring lines of business together throughout the company, have other layeres of management at the headquarters come meet you or visit your office at least 2xs a year.


  7. "Great for experience but no long term committment by employer or employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance in Birmingham, AL
    Former Employee - Compliance in Birmingham, AL
    Disapproves of CEO

    Pros

    I originally worked for AmSouth and left during the merger. It was disappointing to see some of the changes that were made and the sites that were ultimately shut down. Some positives would include that it allows a person an opportunity to really learn the business without being "thrown to the wolves". The platform program allowed employees to progress from branch office personal to more specialized focuses that may tailor more to the individual. AmSouth also pays for an employee to receive all licenses of interests and any additional coursework to continue to be successful. Great place for any college grad

    Cons

    Downsides include the chance the bank will be sold in the future. Best advice, get your experience and leave!

    Advice to Management

    Help support the stock price

  8. "Keep your eyes open and your head up"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager
    Current Employee - Assistant Branch Manager
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great benefits package for employees.

    Cons

    Regions has a tendency to overlook the exisiting talent pool when job opportunities arise. Outside candidates are generally preferred during the hiring process, which can create a challenging environment for employees looking to advance their career.

    Advice to Management

    In the push to grow business, at the end of the day, don't forget the individual component of a successful organization - the employee


  9. "typical retail banking job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Sales Manager in Birmingham, AL
    Former Employee - Branch Sales Manager in Birmingham, AL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    basically good quality of life.

    Cons

    like any larger bank these days, they think retail is selling, but it's little more that suggesting, recommending, management says all that stuff about customer needs but counter that with desperation and panic that forces products on customers in a one-size-fits-all style, creates environment for employees to fudge numbers and stuff

    Advice to Management

    very hard to give advice knowing the demands of shareholders, but they simply must get back to building business around certain customers and taking a long term approach, discipline, not panic


  10. "dark day for a once, good bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gulfport, MS
    Current Employee - Anonymous Employee in Gulfport, MS
    Disapproves of CEO

    Pros

    Hours, Vacation and sick time

    Cons

    Product pushers, extremely aggressive culture and clueless management.

    The are currently under a hiring freeze and have stopped matching the 401k.

    Advice to Management

    Let bankers be bankers by selling products that people need instead of product pushing. Listen to the people on the front lines, (tellers, platform and managers in the branch.)


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