Regions Financial Reviews | Glassdoor

Regions Financial Reviews

Updated April 27, 2017
324 reviews

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324 Employee Reviews

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Pros
Cons
  • Sales goals make it difficult to meet and get a pay out for your incentives (in 55 reviews)

  • Upper management drives you crazy with unrealistic customer service expectations (in 49 reviews)

More Pros and Cons

  1. "Branch Manager/Financial Service Specialist II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Specialist II in Monroe, LA
    Former Employee - Financial Services Specialist II in Monroe, LA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Regions Financial full-time (More than a year)

    Pros

    Wiling to help you learn each position and gives you the option to travel to different branches.

    Cons

    If you're able to work multiple positions, management will have you working all positions but will only pay for the position that's on HR file. This makes the person feels used.

    Advice to Management

    If you have a multi-talented person and they're acting up as multiple positions compensate them for their work. Also, if a person is paying multiple roles and apply for the position that they have been acting up on continue to train the person on their weakness so that they can be up to par on what the responsibilities the position hold. Rather than tell them they do not quality for the role and they've been managing it for quite some time.


  2. Helpful (1)

    "FSR"

    Star Star Star Star Star
    Current Employee - Licensed Financial Sales Associate in Miami, FL
    Current Employee - Licensed Financial Sales Associate in Miami, FL

    I have been working at Regions Financial full-time (More than 10 years)

    Pros

    Good working hours and flexibility.

    Cons

    Very sales driven, not much consideration for family life.


  3. Helpful (1)

    "Contact center 2 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Customer Service in Pensacola, FL
    Current Employee - Call Center Customer Service in Pensacola, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Paid holidays sick time able to use flexibly easy work

    Cons

    Sales driven you basically make minimum wage unless you sell sell sell

    Advice to Management

    Pay more hourly. Raise hourly rate. Don't make sales mandatory.


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  5. "VP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - V P in Indianapolis, IN
    Former Employee - V P in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Regions Financial full-time (More than 10 years)

    Pros

    Regions offers their employees a good benefits package and decent salary. Advancement opportunity is also decent.

    Cons

    Regions seems to have abandoned their community bank model in smaller markets as peoples left they were not replaced.

    Advice to Management

    Review the community bank model which was much of what the bank was made of over the years and stick with hat model as it is solid.


  6. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller I in Panama City Beach, FL
    Former Employee - Teller I in Panama City Beach, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Regions Financial full-time (More than a year)

    Pros

    Regions is a great place to work for someone who is looking for a true work/home life balance. They offer many great benefits .

    Cons

    Regions may be a great place to work but not every aspect of working there seemed great. It seemed that there were lots of people in management positions with little experience. Recently the insurance premiums have increased so instead of paying a 3000 dollar out of deductible you would now pay 6000 dollars per year . The teller referral goals have also increased 3 times in two years . It started out at 65 referrals every quarter then went up to 70 referrals per quarter now it's 80 .

    Advice to Management

    Be more understanding when the tellers are feeling overwhelmed . Contrary to what many may say, working as a teller is not an easy job.


  7. Helpful (1)

    "You're basic call center."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Specialist I in Birmingham, AL
    Former Employee - Collections Specialist I in Birmingham, AL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Regions Financial full-time (Less than a year)

    Pros

    The people there are very nice. The cafeteria is great so you don't have to go far for lunch. Great benefits and great work hours.

    Cons

    The pay sucks compared to other jobs doing collections. Very old and outdated systems. No open communication with employees.

    Advice to Management

    Talk to your employees if we don't know what's going on how can we do our job correctly. They let you know after you mess something up how you did it wrong and they now have a new way of doing it. Communication is all it takes and will take you a long way.


  8. Helpful (1)

    "Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Birmingham, AL
    Current Employee - Project Manager in Birmingham, AL
    Neutral Outlook

    I have been working at Regions Financial full-time (More than 3 years)

    Pros

    Four weeks of vacation, 13 holidays, 2 weeks sick time and most people every single hour of that. No overtime, no weekend work.

    Cons

    No opportunities for promotions. Very silo-ed. No bonuses for performance and no negatives for not performing.


  9. "Good starter job to financial world"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Aiken, SC
    Former Employee - Teller in Aiken, SC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Regions Financial full-time (Less than a year)

    Pros

    The hours are great even if you work in a branch that may be open on Saturday. Federal holidays!

    Cons

    Pay. Training is not the best setup to learn everything you need to know.


  10. Helpful (2)

    "Branch Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Service Leader in Orlando, FL
    Former Employee - Branch Service Leader in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regions Financial full-time (More than 5 years)

    Pros

    There is ample room for advancement at Regions! There are branches all over the South Eastern United States. I was also able to take advantage of their tuition reimbursement program, earning my Bachelor's degree while employed there!

    Cons

    There was a STRONG urging to meet branch sales/referral goals while employed at Regions Bank. Associates were encouraged to open "penny" accounts, just to show a certain number of accounts per day.

    Advice to Management

    I know Banks are "for profit" organizations, but the clients needs should be taken into account during the course of trying to meet sales goals.


  11. Helpful (1)

    "Liked working for Regions, for almost 5 years."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Teller in Jefferson, GA
    Former Employee - Head Teller in Jefferson, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Regions Financial full-time (More than 5 years)

    Pros

    They are good to their people. I loved the staff I worked with as well as the customers. As a teller supervisor, I was allowed to do my job with minimal intrusion by upper management. This helped increase productivity and boost overall morale.

    Cons

    They are becoming more "pushy" to sell,sell,sell. Upper management were not making their goals which trickled downhill causing required monthly cold calling late nights.

    Advice to Management

    Listen more to your employees


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