Regions Financial Reviews | Glassdoor

Regions Financial Reviews

Updated December 7, 2017
370 reviews

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Pros
  • This company truly cares about work life balance and truly want what's best for their customers (changing some now though) (in 60 reviews)

  • Has good benefits, Sick time and PTO (in 85 reviews)

Cons
  • As with any bank, you must work to make sales/ goals (in 73 reviews)

  • Upper management drives you crazy with unrealistic customer service expectations (in 53 reviews)

More Pros and Cons

  1. "Contact Center Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cordova, TN
    Former Employee - Anonymous Employee in Cordova, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Regions Financial full-time (Less than a year)

    Pros

    Guaranteed 40 hrs + per week, incentive eligible

    Cons

    There more a concern over products and services than customer service

    Advice to Management

    Be upfront that the job is products and services centered and that the job is incentive based not incentive eligible as if the "required" amount of products and services aren't met it adversely affects your job evaluation.


  2. "Poor Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regions Financial full-time

    Pros

    Provide consistent training, benefits are average, no weekends

    Cons

    salary is insulting, annual "merit" increase 1-2%

  3. "Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Regions Financial full-time

    Pros

    Get benefits, great co workers

    Cons

    Takes a long time to move up unless you network with the right people to help you move up quicker.

    Advice to Management

    Look at your hard working employees versus just the ones you like cause you have a lot in common cause most of the time those employees don’t really work.


  4. "Great company, with aggressive sales culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President - Branch Manager in Huntsville, AL
    Current Employee - Vice President - Branch Manager in Huntsville, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Regions Financial full-time (More than 10 years)

    Pros

    Great people, great continuous training, great learning experience, career development opportunities for people wanting to make a banking career with the Bank.

    Cons

    Cutting down tellers and staff. Stiff sales goals, managers to work as tellers when tellers are out, and still liable to reach their sales goals.

    Advice to Management

    If they intend to keep their staff and company values, be more realistic.


  5. "Good, Fairly Easy Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regions Financial full-time

    Pros

    work hours are only 8am-4pm

    Cons

    Training is kind of lengthy, customers can get mean


  6. "Debt Product Associate I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Debt Product Associate
    Current Employee - Debt Product Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Regions Financial full-time (More than a year)

    Pros

    Decent pay structure, mid sized bank

    Cons

    archaic processes and complacent employees

    Advice to Management

    Invest in people and systems


  7. Helpful (1)

    "It was a job . . ."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regions Financial full-time

    Pros

    Bonuses (if you get them)
    Prizes / Activities (if you win / earn them)
    Some of the managers are fun and nice

    Cons

    The personal / vacation is prepaid by the company not earned so if you leave or quit they'll take it out of your check.

    They only promote who they like, not who is qualified.

    It's like a hazing process. They would rather you hate your position then have you excell in a better one. Takes forever to promote and they have little to no people of color in management positions.

    Regions is an awful overall company for employees and customers.

    They don't like time off for anything even funerals.

    Extremely high turn over in their call centers.

    Schedules are awful and you have to work your way up to a better one.

    Lots of inner office drama and everyone knows managements business. "Who's sleeping with who"

    Advice to Management

    None. Sadly they don't listen to advice. Very set in their southern ways.

  8. "BTL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Regions Financial full-time

    Pros

    Great benefits and vacation time. Pay is average.

    Cons

    Little to no support from direct supervisor. Not all branches are like this! Don't let this keep you from applying!

    Advice to Management

    Stop micromanaging and changing directions every time the wind blows. Support the team under you that makes you successful.


  9. "Branch Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regions Financial full-time

    Pros

    Never have to work to many hours

    Cons

    Training could use some work


  10. "Vault teller"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regions Financial full-time

    Pros

    Some of the employees,including security were good to work with. The benefits are AWESOME which are hard to find in employment.

    Cons

    In my department, there was no room for overtime. Two of the managers weren't really sympathetic to the workers so a lot of us felt as if we were thrown in to fiend for ourselves.
    It was a production job....I wasn't told this.

    Advice to Management

    Have better methods of training. Also, treat your workers as if they mean something.


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