Regions Financial Reviews | Glassdoor

Regions Financial Reviews

Updated August 21, 2017
1,162 reviews

Filter

Filter

Full-timePart-time

1,162 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • As with any bank, you must work to make sales/ goals (in 66 reviews)

  • Upper management drives you crazy with unrealistic customer service expectations (in 52 reviews)

More Pros and Cons

  1. "Wonderful company, absolutely the best and second to none."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Florence, AL
    Former Employee - Teller in Florence, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Regions Financial full-time (More than a year)

    Pros

    Great culture and energy. Customer focused.

    Cons

    The length of advancement period.


  2. "Branch Service Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Branch Manager made job very enjoyable

    Cons

    Does not pay enough for the amount of work expected

  3. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Regions Financial full-time (More than 5 years)

    Pros

    Vacation and sick time
    Holidays

    Cons

    Management
    Lack of career opportunities


  4. "Great at banking!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Little Rock, AR
    Current Employee - Bank Teller in Little Rock, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Regions Financial full-time (More than a year)

    Pros

    Steady solid goals; slow albeit happening digital conversions; cares for employees; paid training; numerous opportunities for banking advancement

    Cons

    Highly sales driven; has a few outdated banking practices; customers either love or hate.

    Advice to Management

    Redefine referrals for tellers. Bankers not meeting their end shouldn't cause tellers not to make payout.


  5. "PRIVATE WEALTH MANAGEMENT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Regions Financial full-time

    Pros

    The company offers a good benefit package and very active in community involvement.

    Cons

    The management places too much emphasis on sales rather than quality customer service.


  6. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regions Financial full-time

    Pros

    People and corporate culture focuses on shared values.

    Cons

    Doesn't offer as competitive pay as other banks.


  7. "FSS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FSS in Orlando, FL
    Former Employee - FSS in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Regions Financial full-time (Less than a year)

    Pros

    Get to help people financially
    Benefits
    Vacation
    Paid Time Off

    Cons

    Repetitive
    High Sales Goals
    Low Pay
    High Pressure
    Lack Of Communication
    Constant Auditing

    Advice to Management

    Reviews should be done at least twice a year and raises should be more than just $0.10 a year !

  8. Helpful (1)

    "Contact Center Banker...Don't do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Regions Financial full-time

    Pros

    Benefits and holidays, nice cafeteria.

    Cons

    In the interview, you will be told that it's all about sell, sell, sell. Then during training you will be told not to product push, but to focus on customer service. Once you're on the floor, if you don't make your sales goals, you will be terminated.

    They have an extremely high turnover in the call center. They have you sit with representatives to job shadow and learn the job. Most of the reps had only been there about three months. Most new hires are placed on a 10-7 shift, but they don't tell you during the hiring process that the people on that shift have to stay after 7 until the call volume goes down. This is mandatory.

    They say they cater the training to all learning styles, but most of it is getting in front of the class and performing tasks you literally just saw for the first time five minutes earlier. Not only that, but your performance is critiqued in front of everyone. If you don't like public speaking, this is not the job for you!

    The equipment is antiquated. The call volume is super high. It's not worth it. There are other call centers that pay more and have more in depth training.

    Advice to Management

    Spend less time obsessing with the role plays.


  9. "Commercial Debt Products Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Debt Products Associate in Jackson, MS
    Current Employee - Commercial Debt Products Associate in Jackson, MS
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Regions Financial full-time (More than 3 years)

    Pros

    Good benefits. Flexiable management depending on market.

    Cons

    Salary is lower than competitors and three is a lot of turnover.

    Advice to Management

    Pay better to retain good employees.


  10. "SALES SALES SALES"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee
    Former Employee - Former Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Regions Financial full-time (More than 10 years)

    Pros

    It is a Job that pays the bills

    Cons

    Let me start. The local managment will tell you that there are no goals. But oh! Wait! there is what they call PSPM and BMPM. You get written up for not meeting goals. 15k Min for a Banker and 700 points for a manager. yes! they rate you on points or you get a write up. Smells like Wells Fargo. They call it business as usual if you make the minimum. They have this thing called needs based sales conversations, but it is more like need to meet sales conversations. But my favorite part the local HR calls themselves HUMAN CAPITAL MANAGERS, more like HUMAN CATTLE MANAGERS. Put people first is their value, but it is more like put Regions First. Local Management wants YES people, and if you share an idea you are frowned upon. Stay away from this place.

    Advice to Management

    Inconsistent in disciplinary actions. Other employee's notarize something for someone when they are not present and they get a write up (illegal mind you), but you do not "fit" the values of the company after years of above average performance they fire you (with no prior disciplinary actions).


Showing 1,162 of 1,178 reviews
Reset Filters