Regions Financial Reviews | Glassdoor

Regions Financial Reviews

Updated December 15, 2017
1,233 reviews

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1,233 Employee Reviews

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Pros
  • This company truly cares about work life balance and truly want what's best for their customers (changing some now though) (in 60 reviews)

  • Has good benefits, Sick time and PTO (in 85 reviews)

Cons
  • As with any bank, you must work to make sales/ goals (in 73 reviews)

  • Upper management drives you crazy with unrealistic customer service expectations (in 53 reviews)

More Pros and Cons

  1. "Reconcile transactions out of balance in accounts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Birmingham, AL
    Former Employee - Accountant in Birmingham, AL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Regions Financial full-time (More than a year)

    Pros

    Benefits are good: medical, dental, and vision. There is one week each year where employee appreciation is recognized. Work was not micromanaged.

    Cons

    Minuscule raises despite a year of hard work under stressful conditions. Large layoff due to outsourcing of accounting to another firm.

    Advice to Management

    Lifetime employees aren’t necessarily valuable to the bank. They become lazy and complacent.


  2. Helpful (1)

    "Best Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Risk Manager in Birmingham, AL
    Current Employee - Operational Risk Manager in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regions Financial full-time (More than a year)

    Pros

    Company believes in doing the right thing by its customers, employees as well as third parties.

    Cons

    Lack of opportunities to grow in your career.

    Advice to Management

    Provide opportunities by allowing employees explore new projects.

  3. "Good place to work low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Regions Financial full-time

    Pros

    Good employee engagement and benefits

    Cons

    quite behind on technology , and low pay

    Advice to Management

    less lunches and meetings


  4. "My Experience at Regions Financial Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Positive Outlook

    I worked at Regions Financial full-time (More than a year)

    Pros

    Full array of investment & insurance products. If you create trust with the branch personnel, they can become an outstanding referral source.

    Cons

    Too many meetings, no support staff.

    Advice to Management

    Require client meeting notes to be posted in the client database software. FINRA is going to come looking one day as to why products were recommended.


  5. Helpful (1)

    "Ready to Move On"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bsl
    Current Employee - Bsl
    Doesn't Recommend
    Negative Outlook

    I have been working at Regions Financial full-time

    Pros

    Excellent vacation time and benefits
    Annual raises
    Paid holidays
    Bankers' hours

    Cons

    Too much change, and not for the better. I've had two branches close out from under me, one where I was a member of the Key 3, a promotion that I worked hard for. I wasn't "demoted," per say, as my pay was left alone, but the title and job itself is being phased out as we are all becoming one universal role. The continuous turnover has made the work especially strenuous, and I feel my value as a seasoned teller decreasing by the day.

    Advice to Management

    Place more value on your employees, and try harder to hold on to the hard workers. Otherwise, you will lose them.


  6. "Good Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Regions Financial full-time (More than 10 years)

    Pros

    Lots of opportunities growth, improvement and education.

    Cons

    Not as advanced as other big banks as far as technology.


  7. "Contact center was uncomfortable atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Revolving Credit Specialist in Pensacola, FL
    Former Employee - Revolving Credit Specialist in Pensacola, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Regions Financial full-time (Less than a year)

    Pros

    Opportunities for overtime, not bad pay for the area, benefit options, secure work building, nice facilities, coworker camaraderie was fun

    Cons

    Sales goals are unreasonable, phone call expectations are unreasonable. The people judging phone calls get to use completely nonobjective judgment to grade calls. I received 4 out of 5 stars because I sounded apologetic but I didn't outright apologize. Also, I was ill one day and the supervisor saw that my phone line was quiet for more than 6 minutes and came to the employee bathroom calling my name amongst the 12 stalls, to "be sure I was okay." Really it was to ensure the team didn't fall below expectations for the day for availability. Illness was not understood by management, doctors notes do not matter.

    Advice to Management

    Re-evaluate your expectations of employees personal needs. They're not robots and things happen.

  8. Helpful (1)

    "Pay could be better, the benefits are good & I don’t have many complaints. I’m overall satisfied."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Specialist I in Mobile, AL
    Current Employee - Financial Services Specialist I in Mobile, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regions Financial full-time (More than a year)

    Pros

    Benefits. - up to 3 weeks paid vacation, 2 weeks sick time, & very good insurance.

    Work hours. (8-5 Mon-Fri)

    Structure.

    Cons

    Pressure to make sales in a changing banking environment.

    Pay could always be better - better paid workers are always happier workers.


  9. "FSS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Regions Financial full-time

    Pros

    Work schedule, Co-workers, Environment, PTO (Sick and Vacation)

    Cons

    Pay could be better for work performed. Sales goals set high to keep payouts low.


  10. Helpful (1)

    "Teller"

    StarStarStarStarStar
    • Senior Management
    Current Employee - Teller
    Current Employee - Teller

    I have been working at Regions Financial full-time (Less than a year)

    Pros

    Benefits and all my great customers I wait on.

    Cons

    I have worked at this bank for 26 years and 3 mergers. Teller staff has been cut down to nothing but the work load is still the same. I actually heard upper management tell one of the the tellers she wasn’t supposed to sit she needed to stand. I looked at the job requirements for a teller and I couldn’t find anywhere where it said a teller would be standing all day long on concrete carpeted floors. Maybe upper management should try standing all day. There just seems to be zero compassion or empathy for employees. Sometimes you just like to know that you matter and they ( management) care just a little bit about you. It would be nice to just go to work do a great job and not be in fear of being moved to another branch or let go because we couldn’t stand all day.

    Advice to Management

    To many changes in such a short time and to much secrecy as to what is coming down the pipe. Show some compassion! We are just trying to make a living


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