Regions Financial Reviews | Glassdoor

Regions Financial Reviews

Updated December 14, 2017
371 reviews

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371 Employee Reviews

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Pros
  • This company truly cares about work life balance and truly want what's best for their customers (changing some now though) (in 61 reviews)

  • Has good benefits, Sick time and PTO (in 85 reviews)

Cons
  • As with any bank, you must work to make sales/ goals (in 72 reviews)

  • Upper management drives you crazy with unrealistic customer service expectations (in 53 reviews)

More Pros and Cons

  1. "Branch Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Team Leader in Chattanooga, TN
    Current Employee - Branch Team Leader in Chattanooga, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Regions Financial full-time (More than 5 years)

    Pros

    Balance between work and life
    Bonus opportunities
    Continual training

    Cons

    Incentive payouts not competitive for industry
    In addition to managerial responsibilities also responsible for meeting sales goals
    Sales goals tailored to push loans and credit cards
    Constantly manipulating customers to achieve sales goals

    Advice to Management

    Remove manipulative sales goals and tactics. If we promote helping people do this. The people who are helped the most are shareholders.


  2. "Good Company Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regions Financial full-time

    Pros

    Friendly and respectful environment
    Professional Experience

    Cons

    Low wages compared to market
    Somewhat difficult to change areas within the company

  3. "Wealth Managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Regions Financial full-time (More than 3 years)

    Pros

    Good work life balance and good benefits, especially retirement

    Cons

    Can be a bit stressful at times


  4. Helpful (1)

    "They have your back... until they don't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller
    Former Employee - Teller
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Regions Financial full-time (More than 3 years)

    Pros

    Great coworkers and customers, for the most part.

    Cons

    Hard workers and rules followers are strongly overlooked. I literally saw a teller leave over $1000 in cash lying on a counter while she walked off to use the restroom.
    Not one supervisor did or said anything to her.
    You guessed it... SHE GOT PROMOTED!
    Others were let go for random, very grey area reasons. Just pitiful.

    Advice to Management

    Be good to the employees who actually care about the customers, the company and their jobs.
    Stop promoting the ones wrong ones because you are buddies with them.


  5. "Could be an amazing opportunity, but hard to "get the hang of it""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller I
    Current Employee - Teller I
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Regions Financial part-time (Less than a year)

    Pros

    The pay is good and the hours and holidays are great. The customers at my branch are nice, and I like the glass wall in between the customers and employees.

    Cons

    The teller training is all on the computer and very long. The mentoring isn't very thorough, and there is a lot to learn, but after training you are put on the teller line and expected to know everything. If you are new to banking, this is could be a huge challenge.

    Advice to Management

    Help out the new employees more! Maybe space out some of the training so you can learn as you go.


  6. "Ok bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FSS II
    Former Employee - FSS II
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Regions Financial full-time (More than a year)

    Pros

    Really good platform system, decent pay depending on experience.

    Cons

    Disciplinary actions if not meeting sales goals, which can include termination. They do inform you of this when hired.


  7. "A Bank in Camouflage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Teller in Naples, FL
    Current Employee - Part Time Teller in Naples, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Regions Financial (More than a year)

    Pros

    Working with a great team will maintain your engagement. The regional president is an amazing woman.

    Cons

    The "culture" of Regions seems to mask that they are just another bank.

    Advice to Management

    Consistency in handling staffing issues. More support for (and appreciation of) employees at understaffed branches.

  8. Helpful (2)

    "Unrealistic sales quotas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Specialist in Shreveport, LA
    Former Employee - Financial Services Specialist in Shreveport, LA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Regions Financial (Less than a year)

    Pros

    You get to know customers on a personal basis and they learn to trust you. Co-workers are very kind and treat as if you are family. (some branches)

    Cons

    Some branches do not have high traffic volumes such as others making the expectation of reaching high sales goals extremely difficult, most time unattainable. You are pressured to do the impossible and upper management micromanages you to the point to where you feel like you can't breathe. They always say do whats right for the customer, however when you're faced with the high goals.....you can't. If you cannot handle stress well, this job is NOT for you.

    Advice to Management

    Chill out. Know what your branches can and cannot do.


  9. "Selfish Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Regions Financial full-time (More than 5 years)

    Pros

    The company is somewhat strong and focused on sales, without the Wells Fargo like goals. When I started the goals were extreme, but obtainable in pre 2007 and rewarding financially.

    Cons

    The management takes credit for what the people in the trenches do for the company and seems as if their number one goal is to make themselves look good. This was obvious from store managers to senior management and when times were bad they didn't take credit and would then push responsibility on their employees.

    Advice to Management

    Good management should and always be part of the solution not the solution. When a branch or market is doing well, instead of pushing your ideas and philosophies onto these markets sometimes sit back and listen to your successful employees. A manager taking credit for something they had nothing to do with will be bad for all involved.


  10. "Financial Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Regions Financial full-time

    Pros

    Nice friendly people who try hard.

    Cons

    Badgered bank customers to buy insurance products.

    Advice to Management

    Management forced everyone to become sales people, great service and sales are two different skills. Bank had a revolving door with branch managers. If you are not a salesperson do not work at Regions.


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