Regis Corporation Reviews | Glassdoor

Regis Corporation Reviews

Updated October 24, 2017
159 reviews

Filter

Filter


159 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • HUGE expectation for stylist for minimum wage (in 52 reviews)

  • HORRIBLE UPPER MANAGEMENT WITH THE SDL AND OUR RD EOTHER CLD CARE LESS ABOUT ALL THE COMPLAINTS OR IS AFRAID OF THE SDL FROM HELL (in 47 reviews)

More Pros and Cons

  1. Helpful (4)

    "Salon Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Manager in Honolulu, HI
    Current Employee - Salon Manager in Honolulu, HI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Regis Corporation full-time (More than 10 years)

    Pros

    I've been with Regis Corporation for over 10 years and although I have had great experiences working for this corporation I struggle with finding positives to boast about

    Cons

    Pay structure is set so the corporation makes money at the expense of stylists. Corporation floods the market with coupons to drive guests into the salon, but stylists do not reap the benefits of guest increase. Working on a matrix scale, stylists must maintain a certain production per hour. Salon can be extremely busy on weekends but slower during the week. If a stylist meets a high production on a weekend, but is met with a slow weekday, you slip back to your base rate of minimum wage. Licensed professionals making minimum wage! They will sell you on making all this money, but equate tips into that. We all know not everyone tips. Be okay with making minimum wage. Corporation will sell you on on going education, don't be fooled. That won't happen and when it does it's a year behind trend. Corporation used to provide tools (clippers, blowdryers, etc), that has been discontinued. Corporation will say tools are sold on their website at an affordable price, that too is a lie. If you work for supercuts you will be required to purchase tools to provide their technique of haircutting. You will be responsible to use your tools and charge their prices and they will make profit, not you! Salons are continually being opened with NO STAFF! People work alone for 10+ hours and they will blame you for low sales and no applicants.

    Advice to Management

    In order to run a business you need to have someone who understands the business and people aspect. Bad decisions are being made with too many salons being opened in close proximity to each other. Don't look at the stylists and managers, look at the person making the decision to open these salons! How can you allow districts and a territory to perform the way that it does and not look at the leader?


  2. Helpful (2)

    "Will never work for the Regis corporation again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Regis Corporation part-time (More than 3 years)

    Pros

    Great when you're first starting out I guess...

    Cons

    Awful pay and location. Competition with 9 other salons in a 2 mile radius. No chance of ever commissioning like they try to force you to do. Terrible leadership in the whole district. Nobody respects anybody and every body in the business is sneaky so don't trust a single thing. They Will screw you in every possible way

    Advice to Management

    Actually do your job and be a manager instead of sitting up on your throne coming to work when you very rarely please to and then do nothing to help around thensalon. Respect your employees and don't treat them as slaves. Pull your weight and be honest instead of sneaky and hiding.

  3. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Regis Corporation full-time (More than a year)

    Pros

    The people are genuinely nice people and will go out of their way to help others or to just doing something nice for someone else. The atmosphere is unlike other places in that many times meetings are light-hearted but also address the issue at hand -- people are more open to voicing their thoughts because no one fears reprisal. They have stocked kitchens (lunch meats, cheese, bread, oatmeal, veggies, fruit, etc) for employees to eat during the day, free parking, and usually have a couple company-wide events every year.

    Cons

    The company is failing financially and the sense is that everyone has a slight fear that they may be laid off. Almost every week a new announcement comes out about senior management changes and departures. The executive team has changed dramatically with the Chief Marketing Officer, Chief Human Resource Officer, Chief Financial Officer, and Chief Executive Officer all departing within ONE year. The company has been plagued with poor management for years and right now the outlook is bleak. With all the departures it's becoming clear that those who can afford to leave are. Working for Regis inherently means poor job security.
    The company has already been told we will not get a bonus this year and the word has still not come out if we will even see merit increases this year -- that's how poorly the company is doing.

    Compensation is low and benefits are not that good. No 401(k) match or education benefits.

    Advice to Management

    Isn't possible to list all the issues that management needs to solve.
    You need to get rid of the people at the top who have failed to perform -- promoting people who were part of the problem to begin with won't solve anything.


  4. Helpful (1)

    "Upper Managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Regis Corporation full-time (More than 10 years)

    Pros

    Guests Stylist and managers are amazing

    Cons

    No leadership
    Not honest with feedback withhold and boom your fired
    A ginormous HR department, to protect their wrong doings?

    Advice to Management

    Honestly Accountabilty integrity Accountability...Sounds great Model It


  5. Helpful (4)

    "Salon Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Manager in Sarasota, FL
    Current Employee - Salon Manager in Sarasota, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Regis Corporation full-time (Less than a year)

    Pros

    They will always hire you if you need a job..

    Cons

    Low pay - pay is on a pay plan based on how busy you stay. In theory this sounds like it would be a good way to compensate someone. In reality, it does nothing but benefit the company. All of the salons owned by regis in my area are extremely slow. Your hourly wage is based off of a 15 day work period. This means you can be busy 14 of those days with a high SPH, but if you're slow on that last day you pay drops drastically - Moreno than likely back to minimum wage. Also, each brand under the corporation has a different pay plan. Wal mart salon employees make the most money.

    They say you have ongoing technical training, yet our annual trainings are always canceled.

    They ALWAYS discount retail and services with coupons. They use this tool to "drive traffic" into the salon. This method does work at times! The only down fall is that any discounts given come off of the stylist and not the company. This means you make less as an employee because they blast out coupons any way they can or will match a competitors price.

    Outdated salons and not allowed to have anti-fatigue mats.

    Salons will no longer provide styling tools

    The literally hire anyone that's walks through the door because the majority of salons are short staffed. They will also always ask stylists to float between multiple salons to cover shifts.

    They only care about the numbers. Combo percentage and email capture is something that is discussed every week on conference call.

    They find every possible way not to pay you overtime. If you work in a mall you are required to work their hours. This means most holidays and there is no holiday pay.

    Advice to Management

    Practice what you preach. We understand this is a corporate setting, but you're the number one company in the hair industry. Treat your stylists with respect and pay us what we are worth.

    It's sad that the CEO is making over 900k a year salary when most stylists are bringing home minimum wage.


  6. "Without question the worst job I've ever had."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Food provided in the kitchen. Now that I have to add more words to this.. Blah blah blah blah blah.

    Cons

    Where to start... I have worked for many different companies in different capacities and this is by far the worst company I have ever worked for. Management has absolutely no idea what they're doing, wasting money is essentially the only thing Regis excels at, and anyone with a brain does not last very long. If you work in IT and you are told "well, that's the way we've always done it so we will keep doing it that way", run. Run far away and don't look back, especially if this came from a supervisor. Technology is changing all the time and if you are not prepared to adapt to the changes you will fail. This is a company that is allergic to the concept of change, and ultimately the employee's suffer as a result.

    Advice to Management

    Gut your support organization and start over, you will be better off.


  7. Helpful (2)

    "Sinking ship"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regis Corporation full-time (More than 10 years)

    Pros

    At one time we had a true leader always gave his team the spot light

    Cons

    Current leader could care less about his team. Always had to be the face of education. He is nothing without his team that he demolished.

    Advice to Management

    You had the best education team ,and you dissolved them and saved the so call leader . Sad when a leader doesn't care about his team only his own advancement

  8. Helpful (4)

    "Pass this company up!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sdl in Austin, TX
    Former Employee - Sdl in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regis Corporation full-time (More than 10 years)

    Pros

    They had great benifets, even though they aren't avaible until after 1 yr employment. I loved working with my SL and stylists.

    Cons

    Pay is horrible, upper management talk about coaching however let bad employees stay and let go of professionals with out notice. No loyalty to employees and only care about numbers. Upper management have no idea of the hair industry. Very stressful position with no rewards.

    Advice to Management

    Pay your people and quit paying all COO's and 100 VP $200,000 a year and pay your stylists, who are the real assets to this company. Your upper management have no idea what it means to spend 25,000+ to learn this trade and then have to work for $7.25 with no real way to make more money.


  9. "Salon Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Regis Corporation full-time

    Pros

    I have nothing positive to say about the company.

    Cons

    Upper management are horrible, and they can care less about replacing broken items in the salon.

    Advice to Management

    Take care of your staff, and fix broken chairs, stations, etc.


  10. "Can't survive on pay rate"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Stylist in Austin, TX
    Current Employee - Stylist in Austin, TX

    I have been working at Regis Corporation full-time (Less than a year)

    Pros

    Great manager, great location. Flexi able hours. Lots of clients

    Cons

    DL. never has anything positive to say. The pay rate is the lowest of all salons. A single person can not pay bills on the pay we receive. Raise pay ,gets you better stylist which equals more guest. Win for all..


Showing 159 of 745 reviews
Reset Filters