Good company overall for the most part
Not a real sales job , more of a glorified leasing agent, The product isn't the office its the service and from a price point VERY EXPENSIVE
I have been working at Regus full-time (More than 3 years)
Not stuck behind a cube all day, got to move around different centers
Create unrealistic pricing for offices
Poor CRM software
You may endure clients that can make your day. Some may treat you like the human being that you are and appreciate you for all that you do.
You will have paid holidays.
You will get paid the least and your work load will always be the heaviest. Those above you will unload their workload onto you. Will no application for your abilities to complete yours and theirs... Should you be unable to complete your ever growing tasks, prepare for a lash.
Your efforts will never be appreciated. You will only be scorned for what you were unable to do. Never for what you do to keep such a busy place up and running. Regus will require you to do things that your supervisors cannot handle.
Should you work for this company, prepare to learn, KNOW and run up to 250 companies as your JOB... Prepare for all the responsibilities of these companies to become yours.
However this will never change. As the only goal is to obtain more business. Despite the reality of being able to HANDLE new business.
Advice to Management
Appreciation should be added to your vocabulary. Not only verbally but consciously.
Accountability for ones job title. As a MANAGER one should be willing to help those working with and for them.
There is a severe separation due to lack of respect from one job title to another.
Management is more interested in obtained MORE business than keeping the current companies they have relying on them satisfied. The only GOAL is quantity, full centers, even though they are under staffed. There is no quality when there is no support.
I worked at Regus full-time (More than a year)
A varied workday, great clients, depending on the location. You can luck out and end up working on a great team, but you will need to ask a lot of questions in your interview and make sure you know exactly which location you are being hired for. Ask to meet with your potential coworkers.
High turnover, demanding workloads, poor training for anyone below management, no loyalty to staff, roles and responsibilities change often. Unless you are comfortable with fear tactics and aggressive sales, don't plan on moving up in the company to management. Long term employees who are looking to move up will be passed up for an outside hire.
Advice to Management
Make sure that your little guys don't go unnoticed. Reward your long term staff and make sure that there are ample opportunities for growth. Your core staff members (CSRs) don't feel like their efforts are noticed. Stop reworking roles and responsibilities every few years and create a solid structure that actually works. When a staff member comes to you with an issue, don't treat them like they are the problem. If a staff member wants to move up to management, actually invest in training them, rather than passing them over for an outside hire.
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