Regus Reviews

Updated Jul 1, 2020

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2.7
37%
Recommend to a Friend
36%
Approve of CEO
Regus Chief Executive and Director Mark Dixon
Mark Dixon
835 Ratings
Pros
Cons
  • "bad management, upper management does not know what they're doing(in 109 reviews)

  • "You will use all your customer service "tools" especially when they are upset(in 67 reviews)

More Pros and Cons
  1. "Great"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at Regus part-time for less than a year

    Pros

    Good place & community to work at

    Cons

    No cons that I can think of

  2. "A stable company and reasonable targets."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Regus Group in Los Angeles, CA
    Recommends
    Positive Outlook

    I worked at Regus full-time

    Pros

    It’s a good work life balance

    Cons

    Very disorganized and inconsistent company culture

  3. Helpful (1)

    "Easy job, nothing more"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Regus full-time for more than a year

    Pros

    Easy work, you're expected to get in everyday at 8:30 and leave at 5. They do not permit you to work outside of those hours.

    Cons

    There seem to be a lot more cons than pros at Regus. There is very little room for promotion and the company barely seems to recognize the work of the center teams when we were doing so much work. Had to do a lot of manual labor like moving heavy desks into different offices. It's also just such a corporate environment, all processes have been made, didn't feel like I was using my brain.

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  4. "Great bonuses and benefits!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Manager in Austin, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Regus full-time for more than a year

    Pros

    Great experience, great flexibility, work on your own, paid holidays.

    Cons

    Can be stressful, customer facing, lack of training and communication. Very little advancement opportunities.

  5. Helpful (1)

    "Not the best place"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Miramar, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Regus full-time for more than a year

    Pros

    Very easy and most clients are great

    Cons

    The staff is bias and upper management is not the best

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  6. Helpful (1)

    "Management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Associate in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Regus full-time for more than a year

    Pros

    You can potentially receive a quarterly bonus.

    Cons

    There wasn’t enough staff members hired to help run a center nor does the manager on site aid with anything.

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  7. "Run unless you like just being a number."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at Regus full-time for more than a year

    Pros

    Clients and hours, plus free coffee.

    Cons

    The company in general doesn't communicate between channels, comp plan changes constantly, especially if they feel you making too much. Assistance are completely outdated difficult navigate. It's obvious investing money in Lisa's and not in their system. First company I have worked for where a customer pointed out that there is a Regus - sucks.com website created by customers because of so many billing issues. We have no ability to assist the client locally and Spade continue to find ways to doubt the clients for more money. They claim to be all inclusive, except 4 copies or phone handling service and now added a $49 activation fee because they claim other competitors are doing it. If we are the largest then you would say people whould be following us. They care even less about their employees and you wouldn't even know there was a virus because of the pressure put on sales.

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  8. "Superior achievement of excellence through various outlets"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Leader in Germantown, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Regus part-time

    Pros

    Professionalism in all aspects by gaining a hold of time management, social skills, manners, listening skills, presentation styles, seriousness, and the ability to smile.

    Cons

    No comment as this job allowed me to reach a greater level of professionalism.

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  9. "Inside Sales French"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Regus full-time for less than a year

    Pros

    The culture, and work environment at the Dallas office was great. The support from management and teammates was great. Anyone who’s done sales will appreciate warm leads, and that’s what you get. You get a chance to give your opinion during team meetings or coaching sessions. Overall I had a great experience working there and would’ve stayed if I didn’t get better opportunity somewhere else.

    Cons

    The company is growing, and implementing new technologies. Any changes, especially at a global level, may take time and can be frustrating for some employees, but that’s the way it is with most companies when implementing technological switches. Just deal with it. Not sure about the commission structure. I think allowing 10% commission to brokers, and your employees are making way less is not motivating. Even if it’s not 10% the company needs to find a way to give better incentives pay wise to the employees.

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  10. "Create Careers begin at Regus!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Associate in Renton, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regus full-time for less than a year

    Pros

    The work environment is gorgeous! Most of the business centers have modern art and furniture, creating a laid back, exciting but professional atmosphere. The refresh bar/kitchen area is a great feature. Regus is sure to be stocked with all kinds of coffees, hot chocolate, teas and filtered water. There is a refrigerator for your extended snacking needs, as well as a full pantry of dishware and flatware, including a microwave, so you are good to go! The desk space is at the reception area, but you have your own computer to do your work. You become familiar with all of your clients quickly and it's nice to be able to chat with them through the day.

    Cons

    Some centers can get busy, so you can have some guests that get a little impatient, but that doesn't happen often.

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Found 1600 reviews